How to deal with the sudden disconnection of earphones during use?

1. The earphones may have insufficient power, please make sure that the power is sufficient.

2. There may be obstacles or the distance between the earphone and the device is too far. Avoid obstacles or the distance between the earphone and the device is too far.

3. There may be strong electromagnetic interference in the environment. It is recommended to stay away from electromagnetic interference sources such as microwave ovens.

4. Put the dual earphones into the charging box, press and hold the function key of the charging box for more than 10S, wait for the indicator light to flash -> long on -> flash -> off, the factory reset is completed; Test for disconnection.

5. Replace the connection of other devices and test whether it will be disconnected.

6. If the connection is still disconnected, after-sales inspection is recommended.