Xiaomi hair clipper FAQ
Product introduction and usage
1.Q：What is the difference between Xiaomi hair clipper and a regular clipper?
A: Xiaomi hair clipper has a wider use range of regular clipper.
1. This Xiaomi hair clipper is fully washable, which meets the IPX7 waterproof standard. It can be cleaned directly under running water. It is convenient and fast to clean the machine, which always keep it clean and hygienic;
2. Oil reminder, oil lack automatic light reminder, to avoid the lack of oil on the knife tip affecting the use experience, not even the barber knows when to drop oil, effectively avoid the lack of oil clip.
2.Q：What are the advantages of Xiaomi hair clipper?
A: 1. It is fully washable, which meets the IPX7 waterproof standard. It can be cleaned directly under running water. It is convenient and fast to clean the machine, which always keep it clean and hygienic;
2. Titanium ceramic moving blade can provide more excellent cutting performance, and lower noise level.
3. Type-c interface for quick charging, one charge can be used for 6 times, to meet the needs of the whole family haircut. Also support charging while using, no more power anxiety.
3.Q：Introduction
A: General description:
3-21mm sliding comb
23-41mm sliding comb
Battery status indicator
On/off button
Type C socket
4.Q：What comes in the Xiaomi hair clipper box?
A: Europe version: Xiaomi hair clipper machine ×1, 3-21mm sliding comb ×1, 23-41mm sliding comb ×1, thinning comb ×1, hair clip ×1, charging cord ×1, cleaning brush ×1, power adapter ×1, sponge ×1, hairdressing ×1.
HK,TW-version: Xiaomi hair clipper machine ×1, 3-21mm sliding comb ×1, 23-41mm sliding comb ×1, thinning comb ×1, hair clip ×1, charging cord ×1, cleaning brush ×1, sponge ×1, hairdressing ×1.
5.Q：Europe version:what kinds of charger support Xiaomi hair clipper?
A: Connect the charging cord to the port of the hair clipper and apply with power adapter has GS/CE certified or a power adapter (to be purchased separately) that meets the corresponding standards. The charge indicator flashes white slowly during charging. When fully charged, the charge indicator always turns white. You can also connect the USB charging port of the computer and the mobile power charging interface that meets the safety requirements to charge the Xiaomi hair clipper.
6.Q：Xiaomi hair clippers line support data transmission of a haircut?
A: Not supported.
7.Q：Can you cut pet hair with Xiaomi hair clipper?
A: Its cutting performance can meet the need of pet hair cut, but for hygiene reasons, avoid sharing clipper with pets
8.Q：What is the cutting performance of Xiaomi hair clipper? Will your hair get stuck in use?
A: As long as the correct use method is used, it will not be stuck.
9.Q：Is the Xiaomi hair clipper getting hot for a haircut? Would it burn your scalp?
A: Xiaomi hair clipper is safety and reliability. Getting hot is a normal phenomenon while blade is in high speed friction. If the skin is overheated and uncomfortable, clipper can be shut down briefly during the haircut to reduce overheated operation for too long. You can also have a oil maintenance to cool down cutting blade.
10.Q：Is Xiaomi hair clipper waterproof?
A: This Xiaomi hair clipper is fully washable, which meets the IPX7 waterproof standard. It can be cleaned directly under running water. It is convenient and fast to clean the machine, which always keep it clean and hygienic;
11.Q：Does Xiaomi hair clipper make a loud noise while using?
A: The cutting head of Xiaomi hair clipper adopts titanium plated ceramic cutting blade, which makes less friction noise than stainless steel cutting blade when working with fixed blade. Noise level < 65dB. It will not affect the daily life.
Before starting a haircut, please drop the oil into the cutting blade. Hair clipper lubricants can be purchased at hardware stores or E-commerce channel.
12.Q：Can you use Xiaomi hair clipper while it's plugged in?
A: Xiaomi hair clippers can be used while charging. When the indicator light turn red or the power output get slow down, we can connect to the power cord and keep using.
13.Q：How long does it take to charge? What about battery life?
A: Xiaomi Hair clippers adopts Type-C fast charging design. Full charge only takes 2.5 hours, with a battery life of up to 180 minutes. If A haircut lasts 30 minutes each time, it can serves 6 times to meet the needs of the whole family in a battery life. It can be used while charging to avoid power anxiety.
Note: Xiaomi hair clipper uses 1800mAh lithium ion battery, which standby over 6 months in a fully charge.
14.Q：How to use the oil-original accessories for Xiaomi hair clippers? Can I use other oil instead?
A: The original oil accessory is dedicated for Xiaomi hair clippers. It can only be used to lubricate the cutting blade, not for other uses. At the same time, the hair clippers can only be lubricated with dedicated oil. Replacing with other oil may cause the product get stuck by the hair.
Note: At present, there is no purchase channel for Xiaomi hair clipper’s oil. If you need to buy, you can buy dedicated oil for hair clippers on the regular platform.
15.Q：Why is the power of Xiaomi hair clippers stronger at the beginning, but getting slower after use?
A: There are two situations would lead to the power slowing down, including battery life is insufficient and the residual hair in the clipper head has not be cleared.
Insufficient battery life: Try using the CQC compliant 5V/1A charger, connect the charging cord to charge the clipper if there is any power reduction
The residual hair in the clipper head has not be cleared: the clipper head is stuck by hair, affecting the cutting performance. It needs to be cleaned from time to time.
16.Q：How to install the cutter head of Xiaomi hair clippers?
A: 1. Turn the moving blade adjusting knob to the position of 1.7mm;
Align the joint of the head (A) with the clamping slot (B) of the body, press the head, and hear A "click" sound, that is, the installation is in place;
17.Q：How to disassemble the Xiaomi hair clipper?
A: Turn off the power and the clipper is facing up, as shown in the picture. Put your thumb on the head of moving blade and press down to remove the head, as shown in the picture below:
Note: When disassembling, please push with one hand and hold the moving blade head with the other hand to avoid falling to the ground.
18.Q：How to use combs of Xiaomi hair clippers?
A: Xiaomi hair clipper is equipped with three combs, the two adjustable 3-21mm and 23-41mm combs, can limit the length of hair for the right length purpose. It is easier to figure out what you want ~ The other one is thinning comb, if the hair is thick, you can use thinning comb to get thinning.
Notes:
1. Thinning comb is not recommended for short hair, and be sure to use them only once for each area.
2. Start with a long comb and slowly reduce the size of the comb to avoid cutting the hair too short.
19.Q：Can you still have a haircut when power indicator of Xiaomi hair clipper turn red?
A: Xiaomi hair clipper’s power indicator turn red indicates that battery needs to be charged. Continue to use may lead to decline in the cutting performance. We suggest to use after charging, or use CQC compliant 5V/1A power adapter while using.
20.Q：What is the moving blade adjustment of the Xiaomi hair clipper? What is the difference between matching comb adjustment?
A: Moving blade adjustment refers to adjusting the distance between moving blade and fixed blade. The range is between 0.5mm and 1.7mm. 0.5mm to 0.8mm can be used to trim the outline of temple and neck, and 1.1mm to 1.7mm can be used for hair transition between neck and temple.
Comb adjustment: by defining the distance between the scalp and the hair, the hair can be fixed at a consistent length, which can avoid different lengths of the hair. Make trimming all kinds of hairstyle more easy and simple.
21.Q：Can I use Xiaomi hair clipper for my baby's hair?
A: Sure.
22.Q：How to maintain and clean the Xiaomi hair clipper?
A: After cutting the hair with Xiaomi hair clipper, turn off the machine, remove the cutter head and clean the hair with the brush, and then rinse it with tap water.
Note: Do not soak in water and use cleaning solution.
After cleaning, the cutting head and motor can be oil to reduce noise and heat.
After shutdown, store in a dry and cool place, avoid direct sunlight.
23.Q：Does the cutter head of the Xiaomi hair clipper need to be replaced? And when?
A:Xiaomi hair clippers using ceramic titanium plating process, fixed blade using 5CR13 saber-grade steel, under general use of the cutting head is difficult to wear. There is no need to replace it in general use.
24.Q：Can you cut bald haircut with the Xiaomi hair clipper?
A: No, Xiaomi clipper can adjust the length of the cutting blade, but the shortest length can be trimmed to 0.5mm.
25.Q：Is there a difference in the strength between the forward and reverse turning of the blade adjusting knob of Xiaomi hair clippers?
A: Due to the structural design, turning the blade adjustment knob to drive the blade to operate synchronously, so there will be A slightly difference in hand’s feeling between clockwise and counterclockwise rotation. It is a normal phenomenon.
26.Q：Where is the SN code of the Xiaomi hair clipper?
A: It can be checked at the bottom of the fuselage and on the back of the box.
Scan the bottom of the body directly with wechat or other QR code scaner APP to view the SN number.
2. Lower right corner on the back of the package.
27.Q：What should I pay attention to when using a Xiaomi hair clippers?
A: The following problems should be paid attention to while using Xiaomi hair clippers:
1. Make sure your hair is clean and dry before using this product. Do not use it on wet hair after washing immediately.
2. Be careful with your first trim. Do not move the clipper too quickly. Make sure the movement is gentle and smooth.
3. If the scalp has abnormal symptoms such as damage, infection and swelling, do not use the hair clipper to avoid secondary injury.
4. Use clipper with comb to trim the hair, which can effectively prevent the hair from being too short due to operation mistakes, and can effectively control the overall length of the hair.
5. Since hair grows in different directions, you must move the clipper in different directions (up/down/cross) to keep it moving against the direction of hair growth.
6. Repeat the trim motion throughout the head to make sure the clipper catches all the hair that needs to be clipped.
7. Make sure the top surface of the comb is always in contact with the skin for an even cut.
8. To achieve satisfactory results on curly, thin or long hair, use a comb to brush the hair toward the clipper.
9. Please clean up the broken hair on the combing and knife head in time to avoid blockage affecting the product performance.
10. If the neck circumference of the cloth is too small or too large, use a clip to help adjust it.
11. Please store the clipper in a cool and dry place after use. Do not store the clipper in direct sunlight or near heat source.
12. Please pull out the charging cord when storing the clipper. Do not wrap the charging cord around the clipper.
13. Please properly handle the packaging bag of this product to avoid suffocation accident caused by infant contact.
14. keep shutdown to avoid excessive battery discharge and causing damage to the battery.
Troubleshooting
1.Q：What should I do if Xiaomi hair clippers cannot turn on?
A: 1. Check the button. Press the button and observe the elasticity and feeling of the button. Exclude the button stuck caused by the power problem;
Use the adapter with the output of 5V/1A to connect the Type-C charging cable to charge the clipper, and confirm whether it can be charged, and the charging indicator is in the blinking state. Continue charging for about 1 hour, and the battery symbol changes from red to white, you can try to start the clipper.
When the battery charging symbol is steady on and fully charged, but still cannot be turned on, you can apply for after-sales service.
2.Q：What should I do if my hair clippers cannot be charged?
A: 1. Xiaomi hair clipper uses the adapter with the output of 5V--1A, connect the Type-C charging line to charge the clipper, confirm whether the battery charging symbol indicator illuminates into the breathing state. without this state, can replace the line charging or adapter to try again, after confirm whether the equipment can normal charging, if still no show charging status, you can apply for after-sale services;
2. When the battery indicator is on with a full charge, but still unable to switch on the clipper, you may need to apply for after-sale services.
3.Q：What should I do if the standby time of Xiaomi hair clippers is short?
A:Xiaomi hair clipper with a full charge, less than 20 minutes using time, may be the product fails, you may apply for after processing.
4.Q：What should I do if my clipper is not smooth or clogging?
A: When this happens, stop cutting hair immediately. If the hair is clamped by the hair clipper, do not pull and pull it. Use small scissors to carefully cut off the part of the clamped hair.
1. The cutting head of the hair clipper does not drop oil as required before use, drop oil into the cutting head for full lubrication before each use or after cleaning;
2. The remaining power is insufficient, and the battery indicator is on red, would lead to power decline. Please charge or connect the power supply before use;
3. There are a lot of hair in the clipper head which is not been cleaned in time, would lead to the blocking of the head operation and lack of power. Please remove the head and clean it up before use;
4. Not choosing a suitable comb. You need to choose a suitable comb size according to the needs of the length of hair cut.
5.Q：What should I do if the voice is abnormal or the noise is very loud after the Xiaomi hair clippers is turned on?
A: 1. The clipper needs to be drop the oil in the middle and both ends of the cutting blade before using to check it will eliminate noise or not. If not, you need to apply for after-sales service;
2. Check whether the cutting head is installed properly and reinstall it to confirm whether it can be solved. If the situation is still the same, apply for after-sales service;
3. if the equipment falls down, the cutter head, motor, battery and internal structure will be damaged, so it needs to apply for after-sales service.
6.Q：Xiaomi hair clippers cannot be turned on after receiving the package. Does the indicator light blink normally?
A: when receiving the product after press the button can't switch on, and the lights flashing, please use the output of 5 v / 1 A adapter, connect the standard Type - C charging line to charge, confirm whether the battery symbol indicating lamp light into the breathing, charge for 15 minutes and then try to switch-on. If yes, that is a dead battery, then need to recharge.
7.Q：There are curved scratches on both sides of the cutting head of Xiaomi hair clippers?
A: The symmetry on both sides of the blade cover and the fine marks on the front are caused by the solution connection and plastic injection molding process, which is a normal phenomenon, not a product quality problem, and will not affect the general use. See shown below:
8.Q：What should I do if the cutting head swings abnormally or no moving after starting the hair clipper?
A: If this happens, please stop cutting hair and follow the following steps:
1. The cutting head is not installed in place -- it needs to be reinstalled;
2. There are foreign matter inside the cutting head -- it needs to be dissembled and cleaned;
If the fault persists after the above troubleshooting, apply for after-sales service.
9.Q：What happened when the maintenance indicator light of Xiaomi hair clippers always on?
A: If the oil drop reminder indicator of the clipper is on, it indicated that the cutting head has large friction. Oil drop can lubricated the cutting head to ensure cutting performance and reduce noise.
Before using and after cleaning the clipper, you can drop the oil to maintain the blade head. When dropping the oil, cutting head and motor shaft drip need to be oiled.
10.Q：Why is there a description of high and low speed settings in the user manual?
According to the safety requirements of various countries and regions, the products sold in some countries and regions do not have the function of changing speed. The high speed setting is applied in this case.
1.Q：What is the difference between Xiaomi hair clipper and a regular clipper?
A: Xiaomi hair clipper has a wider use range of regular clipper.
1. This Xiaomi hair clipper is fully washable, which meets the IPX7 waterproof standard. It can be cleaned directly under running water. It is convenient and fast to clean the machine, which always keep it clean and hygienic;
2. Oil reminder, oil lack automatic light reminder, to avoid the lack of oil on the knife tip affecting the use experience, not even the barber knows when to drop oil, effectively avoid the lack of oil clip.
2.Q：What are the advantages of Xiaomi hair clipper?
A: 1. It is fully washable, which meets the IPX7 waterproof standard. It can be cleaned directly under running water. It is convenient and fast to clean the machine, which always keep it clean and hygienic;
2. Titanium ceramic moving blade can provide more excellent cutting performance, and lower noise level.
3. Type-c interface for quick charging, one charge can be used for 6 times, to meet the needs of the whole family haircut. Also support charging while using, no more power anxiety.
3.Q：Introduction
A: General description:
3-21mm sliding comb
23-41mm sliding comb
Battery status indicator
On/off button
Type C socket
4.Q：What comes in the Xiaomi hair clipper box?
A: Europe version: Xiaomi hair clipper machine ×1, 3-21mm sliding comb ×1, 23-41mm sliding comb ×1, thinning comb ×1, hair clip ×1, charging cord ×1, cleaning brush ×1, power adapter ×1, sponge ×1, hairdressing ×1.
HK,TW-version: Xiaomi hair clipper machine ×1, 3-21mm sliding comb ×1, 23-41mm sliding comb ×1, thinning comb ×1, hair clip ×1, charging cord ×1, cleaning brush ×1, sponge ×1, hairdressing ×1.
5.Q：Europe version:what kinds of charger support Xiaomi hair clipper?
A: Connect the charging cord to the port of the hair clipper and apply with power adapter has GS/CE certified or a power adapter (to be purchased separately) that meets the corresponding standards. The charge indicator flashes white slowly during charging. When fully charged, the charge indicator always turns white. You can also connect the USB charging port of the computer and the mobile power charging interface that meets the safety requirements to charge the Xiaomi hair clipper.
6.Q：Xiaomi hair clippers line support data transmission of a haircut?
A: Not supported.
7.Q：Can you cut pet hair with Xiaomi hair clipper?
A: Its cutting performance can meet the need of pet hair cut, but for hygiene reasons, avoid sharing clipper with pets
8.Q：What is the cutting performance of Xiaomi hair clipper? Will your hair get stuck in use?
A: As long as the correct use method is used, it will not be stuck.
9.Q：Is the Xiaomi hair clipper getting hot for a haircut? Would it burn your scalp?
A: Xiaomi hair clipper is safety and reliability. Getting hot is a normal phenomenon while blade is in high speed friction. If the skin is overheated and uncomfortable, clipper can be shut down briefly during the haircut to reduce overheated operation for too long. You can also have a oil maintenance to cool down cutting blade.
10.Q：Is Xiaomi hair clipper waterproof?
A: This Xiaomi hair clipper is fully washable, which meets the IPX7 waterproof standard. It can be cleaned directly under running water. It is convenient and fast to clean the machine, which always keep it clean and hygienic;
11.Q：Does Xiaomi hair clipper make a loud noise while using?
A: The cutting head of Xiaomi hair clipper adopts titanium plated ceramic cutting blade, which makes less friction noise than stainless steel cutting blade when working with fixed blade. Noise level < 65dB. It will not affect the daily life.
Before starting a haircut, please drop the oil into the cutting blade. Hair clipper lubricants can be purchased at hardware stores or E-commerce channel.
12.Q：Can you use Xiaomi hair clipper while it's plugged in?
A: Xiaomi hair clippers can be used while charging. When the indicator light turn red or the power output get slow down, we can connect to the power cord and keep using.
13.Q：How long does it take to charge? What about battery life?
A: Xiaomi Hair clippers adopts Type-C fast charging design. Full charge only takes 2.5 hours, with a battery life of up to 180 minutes. If A haircut lasts 30 minutes each time, it can serves 6 times to meet the needs of the whole family in a battery life. It can be used while charging to avoid power anxiety.
Note: Xiaomi hair clipper uses 1800mAh lithium ion battery, which standby over 6 months in a fully charge.
14.Q：How to use the oil-original accessories for Xiaomi hair clippers? Can I use other oil instead?
A: The original oil accessory is dedicated for Xiaomi hair clippers. It can only be used to lubricate the cutting blade, not for other uses. At the same time, the hair clippers can only be lubricated with dedicated oil. Replacing with other oil may cause the product get stuck by the hair.
Note: At present, there is no purchase channel for Xiaomi hair clipper’s oil. If you need to buy, you can buy dedicated oil for hair clippers on the regular platform.
15.Q：Why is the power of Xiaomi hair clippers stronger at the beginning, but getting slower after use?
A: There are two situations would lead to the power slowing down, including battery life is insufficient and the residual hair in the clipper head has not be cleared.
Insufficient battery life: Try using the CQC compliant 5V/1A charger, connect the charging cord to charge the clipper if there is any power reduction
The residual hair in the clipper head has not be cleared: the clipper head is stuck by hair, affecting the cutting performance. It needs to be cleaned from time to time.
16.Q：How to install the cutter head of Xiaomi hair clippers?
A: 1. Turn the moving blade adjusting knob to the position of 1.7mm;
Align the joint of the head (A) with the clamping slot (B) of the body, press the head, and hear A "click" sound, that is, the installation is in place;
17.Q：How to disassemble the Xiaomi hair clipper?
A: Turn off the power and the clipper is facing up, as shown in the picture. Put your thumb on the head of moving blade and press down to remove the head, as shown in the picture below:
Note: When disassembling, please push with one hand and hold the moving blade head with the other hand to avoid falling to the ground.
18.Q：How to use combs of Xiaomi hair clippers?
A: Xiaomi hair clipper is equipped with three combs, the two adjustable 3-21mm and 23-41mm combs, can limit the length of hair for the right length purpose. It is easier to figure out what you want ~ The other one is thinning comb, if the hair is thick, you can use thinning comb to get thinning.
Notes:
1. Thinning comb is not recommended for short hair, and be sure to use them only once for each area.
2. Start with a long comb and slowly reduce the size of the comb to avoid cutting the hair too short.
19.Q：Can you still have a haircut when power indicator of Xiaomi hair clipper turn red?
A: Xiaomi hair clipper’s power indicator turn red indicates that battery needs to be charged. Continue to use may lead to decline in the cutting performance. We suggest to use after charging, or use CQC compliant 5V/1A power adapter while using.
20.Q：What is the moving blade adjustment of the Xiaomi hair clipper? What is the difference between matching comb adjustment?
A: Moving blade adjustment refers to adjusting the distance between moving blade and fixed blade. The range is between 0.5mm and 1.7mm. 0.5mm to 0.8mm can be used to trim the outline of temple and neck, and 1.1mm to 1.7mm can be used for hair transition between neck and temple.
Comb adjustment: by defining the distance between the scalp and the hair, the hair can be fixed at a consistent length, which can avoid different lengths of the hair. Make trimming all kinds of hairstyle more easy and simple.
21.Q：Can I use Xiaomi hair clipper for my baby's hair?
A: Sure.
22.Q：How to maintain and clean the Xiaomi hair clipper?
A: After cutting the hair with Xiaomi hair clipper, turn off the machine, remove the cutter head and clean the hair with the brush, and then rinse it with tap water.
Note: Do not soak in water and use cleaning solution.
After cleaning, the cutting head and motor can be oil to reduce noise and heat.
After shutdown, store in a dry and cool place, avoid direct sunlight.
23.Q：Does the cutter head of the Xiaomi hair clipper need to be replaced? And when?
A:Xiaomi hair clippers using ceramic titanium plating process, fixed blade using 5CR13 saber-grade steel, under general use of the cutting head is difficult to wear. There is no need to replace it in general use.
24.Q：Can you cut bald haircut with the Xiaomi hair clipper?
A: No, Xiaomi clipper can adjust the length of the cutting blade, but the shortest length can be trimmed to 0.5mm.
25.Q：Is there a difference in the strength between the forward and reverse turning of the blade adjusting knob of Xiaomi hair clippers?
A: Due to the structural design, turning the blade adjustment knob to drive the blade to operate synchronously, so there will be A slightly difference in hand’s feeling between clockwise and counterclockwise rotation. It is a normal phenomenon.
26.Q：Where is the SN code of the Xiaomi hair clipper?
A: It can be checked at the bottom of the fuselage and on the back of the box.
Scan the bottom of the body directly with wechat or other QR code scaner APP to view the SN number.
2. Lower right corner on the back of the package.
27.Q：What should I pay attention to when using a Xiaomi hair clippers?
A: The following problems should be paid attention to while using Xiaomi hair clippers:
1. Make sure your hair is clean and dry before using this product. Do not use it on wet hair after washing immediately.
2. Be careful with your first trim. Do not move the clipper too quickly. Make sure the movement is gentle and smooth.
3. If the scalp has abnormal symptoms such as damage, infection and swelling, do not use the hair clipper to avoid secondary injury.
4. Use clipper with comb to trim the hair, which can effectively prevent the hair from being too short due to operation mistakes, and can effectively control the overall length of the hair.
5. Since hair grows in different directions, you must move the clipper in different directions (up/down/cross) to keep it moving against the direction of hair growth.
6. Repeat the trim motion throughout the head to make sure the clipper catches all the hair that needs to be clipped.
7. Make sure the top surface of the comb is always in contact with the skin for an even cut.
8. To achieve satisfactory results on curly, thin or long hair, use a comb to brush the hair toward the clipper.
9. Please clean up the broken hair on the combing and knife head in time to avoid blockage affecting the product performance.
10. If the neck circumference of the cloth is too small or too large, use a clip to help adjust it.
11. Please store the clipper in a cool and dry place after use. Do not store the clipper in direct sunlight or near heat source.
12. Please pull out the charging cord when storing the clipper. Do not wrap the charging cord around the clipper.
13. Please properly handle the packaging bag of this product to avoid suffocation accident caused by infant contact.
14. keep shutdown to avoid excessive battery discharge and causing damage to the battery.
Troubleshooting
1.Q：What should I do if Xiaomi hair clippers cannot turn on?
A: 1. Check the button. Press the button and observe the elasticity and feeling of the button. Exclude the button stuck caused by the power problem;
Use the adapter with the output of 5V/1A to connect the Type-C charging cable to charge the clipper, and confirm whether it can be charged, and the charging indicator is in the blinking state. Continue charging for about 1 hour, and the battery symbol changes from red to white, you can try to start the clipper.
When the battery charging symbol is steady on and fully charged, but still cannot be turned on, you can apply for after-sales service.
2.Q：What should I do if my hair clippers cannot be charged?
A: 1. Xiaomi hair clipper uses the adapter with the output of 5V--1A, connect the Type-C charging line to charge the clipper, confirm whether the battery charging symbol indicator illuminates into the breathing state. without this state, can replace the line charging or adapter to try again, after confirm whether the equipment can normal charging, if still no show charging status, you can apply for after-sale services;
2. When the battery indicator is on with a full charge, but still unable to switch on the clipper, you may need to apply for after-sale services.
3.Q：What should I do if the standby time of Xiaomi hair clippers is short?
A:Xiaomi hair clipper with a full charge, less than 20 minutes using time, may be the product fails, you may apply for after processing.
4.Q：What should I do if my clipper is not smooth or clogging?
A: When this happens, stop cutting hair immediately. If the hair is clamped by the hair clipper, do not pull and pull it. Use small scissors to carefully cut off the part of the clamped hair.
1. The cutting head of the hair clipper does not drop oil as required before use, drop oil into the cutting head for full lubrication before each use or after cleaning;
2. The remaining power is insufficient, and the battery indicator is on red, would lead to power decline. Please charge or connect the power supply before use;
3. There are a lot of hair in the clipper head which is not been cleaned in time, would lead to the blocking of the head operation and lack of power. Please remove the head and clean it up before use;
4. Not choosing a suitable comb. You need to choose a suitable comb size according to the needs of the length of hair cut.
5.Q：What should I do if the voice is abnormal or the noise is very loud after the Xiaomi hair clippers is turned on?
A: 1. The clipper needs to be drop the oil in the middle and both ends of the cutting blade before using to check it will eliminate noise or not. If not, you need to apply for after-sales service;
2. Check whether the cutting head is installed properly and reinstall it to confirm whether it can be solved. If the situation is still the same, apply for after-sales service;
3. if the equipment falls down, the cutter head, motor, battery and internal structure will be damaged, so it needs to apply for after-sales service.
6.Q：Xiaomi hair clippers cannot be turned on after receiving the package. Does the indicator light blink normally?
A: when receiving the product after press the button can't switch on, and the lights flashing, please use the output of 5 v / 1 A adapter, connect the standard Type - C charging line to charge, confirm whether the battery symbol indicating lamp light into the breathing, charge for 15 minutes and then try to switch-on. If yes, that is a dead battery, then need to recharge.
7.Q：There are curved scratches on both sides of the cutting head of Xiaomi hair clippers?
A: The symmetry on both sides of the blade cover and the fine marks on the front are caused by the solution connection and plastic injection molding process, which is a normal phenomenon, not a product quality problem, and will not affect the general use. See shown below:
8.Q：What should I do if the cutting head swings abnormally or no moving after starting the hair clipper?
A: If this happens, please stop cutting hair and follow the following steps:
1. The cutting head is not installed in place -- it needs to be reinstalled;
2. There are foreign matter inside the cutting head -- it needs to be dissembled and cleaned;
If the fault persists after the above troubleshooting, apply for after-sales service.
9.Q：What happened when the maintenance indicator light of Xiaomi hair clippers always on?
A: If the oil drop reminder indicator of the clipper is on, it indicated that the cutting head has large friction. Oil drop can lubricated the cutting head to ensure cutting performance and reduce noise.
Before using and after cleaning the clipper, you can drop the oil to maintain the blade head. When dropping the oil, cutting head and motor shaft drip need to be oiled.
10.Q：Why is there a description of high and low speed settings in the user manual?
According to the safety requirements of various countries and regions, the products sold in some countries and regions do not have the function of changing speed. The high speed setting is applied in this case.
Does it help?
Yes
No