Mi Door and Window Sensor 2 offline.
It the Mi Door and Window Sensor 2 fail to update firmware, please refer to the following steps:
1. Ensure that the sensor is within range of the Mi Control Hub and that there are no obstacles blocking the signal between them;
2. Try turning off the sensor and then turning it back on again. This can sometimes resolve temporary connectivity issues;
3. Restart the Mi Control Hub to refresh its connection with the sensor;
4. Make sure the battery in the sensor is not depleted. If it is, replace it with a new one;
5. If the sensor is still offline, try removing it from the Mi Home app and then re-pairing it with the app;
6. Ensure that both the sensor and the Mi Control Hub have the latest firmware updates installed;
7. If the issue persists, contact your local after-sales for further assistance regarding this issue.
1. Ensure that the sensor is within range of the Mi Control Hub and that there are no obstacles blocking the signal between them;
2. Try turning off the sensor and then turning it back on again. This can sometimes resolve temporary connectivity issues;
3. Restart the Mi Control Hub to refresh its connection with the sensor;
4. Make sure the battery in the sensor is not depleted. If it is, replace it with a new one;
5. If the sensor is still offline, try removing it from the Mi Home app and then re-pairing it with the app;
6. Ensure that both the sensor and the Mi Control Hub have the latest firmware updates installed;
7. If the issue persists, contact your local after-sales for further assistance regarding this issue.
Does it help?
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