The battery capacity of the 20000mAh Mi Power Bank 2C is degraded

If you've noticed that the battery capacity of your 20000mAh Mi Power Bank 2C has degraded, please refer to the following troubleshooting steps:
1. Over time, the lithium-ion battery used in your power bank can degrade naturally with age and usage. Try to keep your power bank within the recommended charging range (usually between 20% and 80%) to prolong its overall lifespan;
2. Avoid exposing it to direct sunlight or leaving it in a hot car, as excessive heat can accelerate battery degradation. Extreme temperatures, both hot and cold, can impact battery life;
3. Avoid frequent fast-charging as it can contribute to faster battery degradation;
4. Sometimes, degraded performance may be due to faulty charging cables or chargers. Ensure that you are using the original cable and a suitable power charger;
5. Avoid over-discharge. Frequent complete discharges can accelerate capacity loss.
If the above troubleshooting methods can’t resolve the issue, please contact our local official service center or your seller for further assistance. They will help you in this regard.