If the screws can’t be installed or removed when using the Xiaomi 12V Max Brushless Cordless Drill, please refer to the troubleshooting methods：
1. Check and ensure whether the drill bit matches the screw’s model and size;
2. The Xiaomi 12V Max Brushless Cordless Drill supports adjustable 30-gear torque settings. Check whether the torque settings are preset to an appropriate level or adjust the drill to a higher speed;
3. Check the condition of the screw you're trying to install or remove. Make sure it's not damaged, stripped, or corroded, as this can make it difficult to work with. If necessary, replace the screw with a new one;
4. If the screw is stubborn or difficult to turn, add some lubricant oil to the threads. This can be especially helpful for old or rusty screws;
5. Ensure the screwdriver has a correct rotational direction to install or remove the screws;
6. Make sure the screwdriver is fully charged and try to use it after charging for an extended period.
If the above troubleshooting methods can’t resolve the issue, please contact our local official service center or your seller for further assistance. They will help you in this regard.
