If the Xiaomi Hair Clipper is not cutting smoothly, please stop to continue the haircut immediately and refer to the following troubleshooting steps:
1. Over time, hair clippings and debris can accumulate on the blades and inside the clipper, which can affect the device’s performance. Please remove any hair from the blade head with the cleaning brush;
2. Add lubricating oil to the blade head before each use and after cleaning. Lubricating the blades with it can help maintain their sharpness and prevent them from catching hair;
3. When the battery level indicator is in red, indicating that the hair clipper has insufficient battery power. Charge the hair clipper with a 5V/1A charger and a Type-C charging cable. Check whether the issue still persists after charging;
4. Check if the blades are properly aligned. Misaligned blades can cause uneven cutting or cut not smoothly;
5. The clipper comes with combs of different lengths, if you choose a comb unsuitable for your desired haircut length, this can result in the clipper pulling or snagging on your hair. Please choose a suitable comb for your specific needs to try again.
If the above troubleshooting methods can’t resolve the issue, please contact our local official service center or your seller for further assistance. They will help you in this regard.