The Mi In-Ear Headphones Pro 2 have noise when they play the music
If the Mi In-Ear Headphones Pro 2 make noise when they play music, please refer to the following troubleshooting steps:
1. As a low-distortion Hi-Fi headset, Mi Headphones will fully display the poor recording effect and decoding loss, so sometimes the bass will appear muddy or overweight, and the treble will break. It is recommended to select music files with a file size of 8M or above for listening;
2. Test your Mi Headphones with a different audio source (e.g., another smartphone, computer, or MP3 player) to check if the noise still occurs. If the noise is only present with one particular device, there may be an issue with that device's audio output;
3. Nearby electronic devices or wireless signals can sometimes interfere with headphone audio, causing noise. Move away from sources of interference such as Wi-Fi routers, microwaves, or other electronic devices and see if the noise decreases;
4. The sound quality output of different mobile phones is also different. It is recommended to select the EQ equalizer debugging according to personal preferences or music characteristics to achieve better sound quality;
5. You can choose to turn on/off the "Mi Sound" on your phone to adjust the sound effects to suit your hearing;
6. If your earphones are wired, inspect the cable and its connection to the earphone housing. Ensure that the cable is securely attached and that there are no signs of damage or fraying. A loose or damaged cable connection can affect audio quality;
7. Please inspect the headphones for any visible damage or wear. This can also cause interference and noise;
8. Please test your headphones with a different device to see if the noise persists.
If the above troubleshooting methods can’t resolve the issue, please contact our local official service center or your seller for further assistance. They will help you in this regard.
1. As a low-distortion Hi-Fi headset, Mi Headphones will fully display the poor recording effect and decoding loss, so sometimes the bass will appear muddy or overweight, and the treble will break. It is recommended to select music files with a file size of 8M or above for listening;
2. Test your Mi Headphones with a different audio source (e.g., another smartphone, computer, or MP3 player) to check if the noise still occurs. If the noise is only present with one particular device, there may be an issue with that device's audio output;
3. Nearby electronic devices or wireless signals can sometimes interfere with headphone audio, causing noise. Move away from sources of interference such as Wi-Fi routers, microwaves, or other electronic devices and see if the noise decreases;
4. The sound quality output of different mobile phones is also different. It is recommended to select the EQ equalizer debugging according to personal preferences or music characteristics to achieve better sound quality;
5. You can choose to turn on/off the "Mi Sound" on your phone to adjust the sound effects to suit your hearing;
6. If your earphones are wired, inspect the cable and its connection to the earphone housing. Ensure that the cable is securely attached and that there are no signs of damage or fraying. A loose or damaged cable connection can affect audio quality;
7. Please inspect the headphones for any visible damage or wear. This can also cause interference and noise;
8. Please test your headphones with a different device to see if the noise persists.
If the above troubleshooting methods can’t resolve the issue, please contact our local official service center or your seller for further assistance. They will help you in this regard.
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