The Xiaomi Vacuum Cleaner G9 Plus doesn't work or can't be powered on
If the Xiaomi Vacuum Cleaner G9 Plus doesn't work or cannot be powered on, please refer to the following troubleshooting steps:
1. Check that the power outlet you are using is working correctly. Plug another device into the same outlet to ensure that there is power available. If the outlet is controlled by a switch, make sure the switch is turned on;
2. Ensure that the vacuum cleaner is adequately charged. Plug it into the charger and allow it to charge for a sufficient amount of time;
3. Check if the vacuum cleaner is overheated as it has been running for a long time. Please cool down the vacuum cleaner before next use;
4. As blockages can restrict airflow and prevent the vacuum cleaner from functioning properly. Check and clean any blockages in the vacuum cleaner such as air duct, electric floor brush, extension rod, or dust compartment;
5. If the vacuum cleaner has vacuumed liquid, liquid in the vacuum cleaner will cause it to fail to work. Please use dry cloths or towels to wipe down the vacuum cleaner and absorb any remaining liquid;
6. Check the power adapter and charging cable for any signs of damage or wear;
7. As a loose or faulty power button can prevent the vacuum cleaner from turning on. Try pressing the power button multiple times to see if it works.
If the above troubleshooting methods can’t resolve the issue, please contact our local official service center or your seller for further assistance. They will help you in this regard.
1. Check that the power outlet you are using is working correctly. Plug another device into the same outlet to ensure that there is power available. If the outlet is controlled by a switch, make sure the switch is turned on;
2. Ensure that the vacuum cleaner is adequately charged. Plug it into the charger and allow it to charge for a sufficient amount of time;
3. Check if the vacuum cleaner is overheated as it has been running for a long time. Please cool down the vacuum cleaner before next use;
4. As blockages can restrict airflow and prevent the vacuum cleaner from functioning properly. Check and clean any blockages in the vacuum cleaner such as air duct, electric floor brush, extension rod, or dust compartment;
5. If the vacuum cleaner has vacuumed liquid, liquid in the vacuum cleaner will cause it to fail to work. Please use dry cloths or towels to wipe down the vacuum cleaner and absorb any remaining liquid;
6. Check the power adapter and charging cable for any signs of damage or wear;
7. As a loose or faulty power button can prevent the vacuum cleaner from turning on. Try pressing the power button multiple times to see if it works.
If the above troubleshooting methods can’t resolve the issue, please contact our local official service center or your seller for further assistance. They will help you in this regard.
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