Xiaomi Vacuum Cleaner G20 Lite FAQ
Product Introduction and Usage
Q1: What are the features of the Xiaomi Vacuum Cleaner G20 Lite?
A:
1. 18KPA strong suction, 200W power, brushless motor；
2. Floor brush with white light illumination, revealing dirt and debris；
3. One-click dust disposal, keeping your hands clean with easy dust disposal.
Q2: How to install the wall mount of the Xiaomi Vacuum Cleaner G20 Lite?
A:
1. Choose a nearby location with power, in a cool and dry area, and ensure no wires or pipes are inside the wall where you plan to install;
2. The wall mount should be positioned with the bottom end at a height of 96.5cm from the ground;
3. In the pre-installed position, mark the drilling holes on the wall according to the holes on the wall mount;
4. Use an 8mm drill bit to drill holes with a depth of approximately 40mm. Insert the expansion tube into the drilled holes;
5. Align the screw holes of the wall mount with the drilled holes on the wall and secure the wall mount to the wall using the provided screws.
Q3: How many modes does the Xiaomi Vacuum Cleaner G20 Lite have? What is the power output for each mode?
A:
1. Turbo Mode: 200W-95W (Constant power of 200W when the voltage is greater than 19.8V, linear power when the voltage is less than 19.8V for all accessories)
2. Standard Mode: 60W (Constant power for all accessories)
Q4: What are the functions of the buttons on the Xiaomi Vacuum Cleaner G20 Lite?
A:
Power Button (Operation Mode):
Single press of the power button to activate continuous operation mode. Press the power button again to stop the vacuum cleaner.
Dust Release Button:
Supports one-handed operation for quick and easy dust release.
Q5: What is included in the standard package of the Xiaomi Vacuum Cleaner G20 Lite?
A: The standard package of the Xiaomi Vacuum Cleaner G20 Lite includes the Vacuum Cleaner, Electric brush bar, Extension rod, 2-in-1 brush nozzle, Power Supply, Wall Storage Mount (including screws *2, wall plug *2), and user manual.
Q6: Is wet cleaning supported by the Xiaomi Vacuum Cleaner G20 Lite?
A: No, it does not support wet cleaning. The Xiaomi Vacuum Cleaner G20 Lite is designed for dry vacuuming only. If liquid is accidentally sucked in, it is necessary to disassemble and remove the vacuum cleaner's filter and filter components. Place the vacuum cleaner in a cool, dry area to air-dry, and clean the filter and other components with tap water. Allow them to thoroughly dry before using the vacuum cleaner again.
Q7: What is the purpose of the two circles on the nozzle of the Xiaomi Vacuum Cleaner G20 Lite?
A: The two circles on the nozzle of the Xiaomi Vacuum Cleaner G20 Lite are power supply interfaces for the vacuum cleaner's electric brush head. They provide power to the motor inside the brush head, which connects to the vacuum cleaner through these interfaces. Please refer to the image below for a visual representation of the power supply port on the vacuum cleaner.
Q8: What is the meaning of the 'MAX' label on the transparent dust compartment of the Xiaomi Vacuum Cleaner G20 Lite?
A: When the dust reaches the "MAX" (maximum) marking, still using the vacuum cleaner may affect its performance. It is recommended to clean the dust compartment as soon as possible before using it again. Before cleaning, ensure that the power adapter is disconnected and the extension rod is removed.
Note:
Q1: What are the features of the Xiaomi Vacuum Cleaner G20 Lite?
A:
1. 18KPA strong suction, 200W power, brushless motor；
2. Floor brush with white light illumination, revealing dirt and debris；
3. One-click dust disposal, keeping your hands clean with easy dust disposal.
Q2: How to install the wall mount of the Xiaomi Vacuum Cleaner G20 Lite?
A:
1. Choose a nearby location with power, in a cool and dry area, and ensure no wires or pipes are inside the wall where you plan to install;
2. The wall mount should be positioned with the bottom end at a height of 96.5cm from the ground;
3. In the pre-installed position, mark the drilling holes on the wall according to the holes on the wall mount;
4. Use an 8mm drill bit to drill holes with a depth of approximately 40mm. Insert the expansion tube into the drilled holes;
5. Align the screw holes of the wall mount with the drilled holes on the wall and secure the wall mount to the wall using the provided screws.
Q3: How many modes does the Xiaomi Vacuum Cleaner G20 Lite have? What is the power output for each mode?
A:
1. Turbo Mode: 200W-95W (Constant power of 200W when the voltage is greater than 19.8V, linear power when the voltage is less than 19.8V for all accessories)
2. Standard Mode: 60W (Constant power for all accessories)
Q4: What are the functions of the buttons on the Xiaomi Vacuum Cleaner G20 Lite?
A:
Power Button (Operation Mode):
Single press of the power button to activate continuous operation mode. Press the power button again to stop the vacuum cleaner.
Dust Release Button:
Supports one-handed operation for quick and easy dust release.
Q5: What is included in the standard package of the Xiaomi Vacuum Cleaner G20 Lite?
A: The standard package of the Xiaomi Vacuum Cleaner G20 Lite includes the Vacuum Cleaner, Electric brush bar, Extension rod, 2-in-1 brush nozzle, Power Supply, Wall Storage Mount (including screws *2, wall plug *2), and user manual.
Q6: Is wet cleaning supported by the Xiaomi Vacuum Cleaner G20 Lite?
A: No, it does not support wet cleaning. The Xiaomi Vacuum Cleaner G20 Lite is designed for dry vacuuming only. If liquid is accidentally sucked in, it is necessary to disassemble and remove the vacuum cleaner's filter and filter components. Place the vacuum cleaner in a cool, dry area to air-dry, and clean the filter and other components with tap water. Allow them to thoroughly dry before using the vacuum cleaner again.
Q7: What is the purpose of the two circles on the nozzle of the Xiaomi Vacuum Cleaner G20 Lite?
A: The two circles on the nozzle of the Xiaomi Vacuum Cleaner G20 Lite are power supply interfaces for the vacuum cleaner's electric brush head. They provide power to the motor inside the brush head, which connects to the vacuum cleaner through these interfaces. Please refer to the image below for a visual representation of the power supply port on the vacuum cleaner.
Q8: What is the meaning of the 'MAX' label on the transparent dust compartment of the Xiaomi Vacuum Cleaner G20 Lite?
A: When the dust reaches the "MAX" (maximum) marking, still using the vacuum cleaner may affect its performance. It is recommended to clean the dust compartment as soon as possible before using it again. Before cleaning, ensure that the power adapter is disconnected and the extension rod is removed.
Note:
Align the dust compartment cover with the trash can, press the dust release button, and you can dispose of the garbage.
Q9: How to empty the trash for the Xiaomi Vacuum Cleaner G20 Lite?
A: Before emptying, remove the extension rod and any accessory nozzles. Align one end of the dust compartment with the trash can, and press the dust release button to empty the trash.
Q10: What do the battery level indicator lights of the Xiaomi Vacuum Cleaner G20 Lite signify?
A:
They primarily indicate the machine's battery status as follows:
1. Full Battery: All three lights stay on constantly; after 20 seconds of being full, the indicator lights turn off, entering power-saving mode;
2. Medium Battery: The first light turns off, and the remaining two lights stay on constantly;
3. Low Battery: The first two lights turn off, and the third light stays on constantly;
4. Very Low Battery: In battery protection mode, only one light blinks.
Q11: Can the Xiaomi Vacuum Cleaner G20 Lite clean under the bed?
A: When using the vacuum cleaner for cleaning, it supports horizontal angles to the ground. For environments like under the bed, as long as the space is not too low, the vacuum cleaner can easily penetrate and clean effectively.
Q12: What is the battery capacity of the Xiaomi Vacuum Cleaner G20 Lite?
A: High-performance 18650 lithium battery pack, series connected with six 2200mAh cells.
Q13: How long can the Xiaomi Vacuum Cleaner G20 Lite work after being fully charged?
A:
1. Standard mode, with the two-in-one brush: ≥40 minutes;
2. Turbo mode, with the two-in-one brush: ≥15 minutes;
3. Standard mode, with the electric brush bar: ≥40 minutes;
4. Turbo mode, with the electric brush bar: ≥15 minutes.
Q14: How to charge the battery of the Xiaomi Vacuum Cleaner G20 Lite?
A:
Instructions:
1. Charge the battery fully before the first use and after each cleaning, which takes approximately 5 hours;
2. The vacuum cleaner cannot be operated while charging;
3. After being fully charged for 20 seconds, the indicator lights will turn off, entering power-saving mode.
If the battery temperature is high after continuous use in Turbo mode, charging may take longer. It is recommended to let the vacuum cleaner cool for 30 minutes before charging.
To maximize battery performance and extend battery life, it is recommended to use the standard mode.
Q15: Can the Xiaomi Vacuum Cleaner G20 Lite be left charging continuously?
A: Yes, the Xiaomi Vacuum Cleaner G20 Lite supports overcharge protection. The charging circuit will automatically disconnect after the battery is fully charged, so you can leave it charging without concerns.
Q16: Does the Xiaomi Vacuum Cleaner G20 Lite support connection to an app for use?
A: No, it does not support online connectivity and cannot be connected to the Mi Home app.
Q17: Does the Xiaomi Vacuum Cleaner G20 Lite need to be charged if it has not been used for a long time?
A: Yes, if the product is not used for an extended period, it is recommended to fully charge it, unplug the power adapter, and store it in a cool, dry place. Charging the vacuum cleaner at least once every three months is advisable to prevent over-discharging the battery.
Q18: What does the sponge inside the filter for?
A: The sponge inside the filter of the vacuum cleaner is used to filter larger particles of dust, extending the filter’s lifespan. The sponge is washable and can be reused after thorough drying. After washing, make sure it is completely dry before reinstalling.
Usage
Q1: How to clean the dust compartment and filter components of the Xiaomi Vacuum Cleaner G20 Lite?
A:
Cleaning the Dust compartment
Before cleaning the dust compartment, please ensure the power adapter is disconnected and the extension rod is removed. When the dust reaches the maximum mark, continuing to use the vacuum cleaner may affect its performance, so please clean it as soon as possible before using it again.
Dust Release: Align the dust compartment cover with the trash can, press the dust release button, and you can dispose of the dust.
Cleaning and Filter Component
1. Press the dust release button to open the dust compartment, and rotate the filter in the direction indicated in the diagram to remove it. Take off the pre-filter from the filter;
2. Rotate in the direction indicated in the diagram to remove the post-filter;
3. Rinse the filter, pre-filter, and post-filter under flowing tap water until clean. After rinsing, air-dry thoroughly for up to 24 hours until completely dry.
Tips:
1. The pre-filter and post-filter can only be rinsed; do not soak them;
2. When cleaning the post-filter, it is recommended to repeatedly rinse and tap its edges to gently remove dirt until it is clean;
3. Do not use hands, brushes, or other sharp objects to clean the pre-filter and post-filter to avoid damage;
4. If the suction power still significantly decreases after cleaning the pre-filter and post-filter, consider purchasing a compatible set of genuine replacement filters.
Instructions:
1. When cleaning the filter, rinse and tap the edges of the filter repeatedly until the dirt is gently knocked out and it is clean;
2. Do not touch the filter or sponge surface with hands, brushes, or sharp objects to avoid damaging the filter;
3. Do not soak the filter in water;
4. After cleaning the filter component. If suction still significantly decreases. Consider purchasing genuine replacement filters.
Q2: How to clean the electric brush bar of Xiaomi Vacuum Cleaner G20 Lite?
A:
1. Place the brush upside down, press the roller brush release button to open the roller brush lock, and take out the roller brush;
2. Use a dry cloth or tissue to wipe away the dust adhered to the suction port and the transparent cover;
Reminder:
Q9: How to empty the trash for the Xiaomi Vacuum Cleaner G20 Lite?
A: Before emptying, remove the extension rod and any accessory nozzles. Align one end of the dust compartment with the trash can, and press the dust release button to empty the trash.
Q10: What do the battery level indicator lights of the Xiaomi Vacuum Cleaner G20 Lite signify?
A:
They primarily indicate the machine's battery status as follows:
1. Full Battery: All three lights stay on constantly; after 20 seconds of being full, the indicator lights turn off, entering power-saving mode;
2. Medium Battery: The first light turns off, and the remaining two lights stay on constantly;
3. Low Battery: The first two lights turn off, and the third light stays on constantly;
4. Very Low Battery: In battery protection mode, only one light blinks.
Q11: Can the Xiaomi Vacuum Cleaner G20 Lite clean under the bed?
A: When using the vacuum cleaner for cleaning, it supports horizontal angles to the ground. For environments like under the bed, as long as the space is not too low, the vacuum cleaner can easily penetrate and clean effectively.
Q12: What is the battery capacity of the Xiaomi Vacuum Cleaner G20 Lite?
A: High-performance 18650 lithium battery pack, series connected with six 2200mAh cells.
Q13: How long can the Xiaomi Vacuum Cleaner G20 Lite work after being fully charged?
A:
1. Standard mode, with the two-in-one brush: ≥40 minutes;
2. Turbo mode, with the two-in-one brush: ≥15 minutes;
3. Standard mode, with the electric brush bar: ≥40 minutes;
4. Turbo mode, with the electric brush bar: ≥15 minutes.
Q14: How to charge the battery of the Xiaomi Vacuum Cleaner G20 Lite?
A:
Instructions:
1. Charge the battery fully before the first use and after each cleaning, which takes approximately 5 hours;
2. The vacuum cleaner cannot be operated while charging;
3. After being fully charged for 20 seconds, the indicator lights will turn off, entering power-saving mode.
If the battery temperature is high after continuous use in Turbo mode, charging may take longer. It is recommended to let the vacuum cleaner cool for 30 minutes before charging.
To maximize battery performance and extend battery life, it is recommended to use the standard mode.
Q15: Can the Xiaomi Vacuum Cleaner G20 Lite be left charging continuously?
A: Yes, the Xiaomi Vacuum Cleaner G20 Lite supports overcharge protection. The charging circuit will automatically disconnect after the battery is fully charged, so you can leave it charging without concerns.
Q16: Does the Xiaomi Vacuum Cleaner G20 Lite support connection to an app for use?
A: No, it does not support online connectivity and cannot be connected to the Mi Home app.
Q17: Does the Xiaomi Vacuum Cleaner G20 Lite need to be charged if it has not been used for a long time?
A: Yes, if the product is not used for an extended period, it is recommended to fully charge it, unplug the power adapter, and store it in a cool, dry place. Charging the vacuum cleaner at least once every three months is advisable to prevent over-discharging the battery.
Q18: What does the sponge inside the filter for?
A: The sponge inside the filter of the vacuum cleaner is used to filter larger particles of dust, extending the filter’s lifespan. The sponge is washable and can be reused after thorough drying. After washing, make sure it is completely dry before reinstalling.
Usage
Q1: How to clean the dust compartment and filter components of the Xiaomi Vacuum Cleaner G20 Lite?
A:
Cleaning the Dust compartment
Before cleaning the dust compartment, please ensure the power adapter is disconnected and the extension rod is removed. When the dust reaches the maximum mark, continuing to use the vacuum cleaner may affect its performance, so please clean it as soon as possible before using it again.
Dust Release: Align the dust compartment cover with the trash can, press the dust release button, and you can dispose of the dust.
Cleaning and Filter Component
1. Press the dust release button to open the dust compartment, and rotate the filter in the direction indicated in the diagram to remove it. Take off the pre-filter from the filter;
2. Rotate in the direction indicated in the diagram to remove the post-filter;
3. Rinse the filter, pre-filter, and post-filter under flowing tap water until clean. After rinsing, air-dry thoroughly for up to 24 hours until completely dry.
Tips:
1. The pre-filter and post-filter can only be rinsed; do not soak them;
2. When cleaning the post-filter, it is recommended to repeatedly rinse and tap its edges to gently remove dirt until it is clean;
3. Do not use hands, brushes, or other sharp objects to clean the pre-filter and post-filter to avoid damage;
4. If the suction power still significantly decreases after cleaning the pre-filter and post-filter, consider purchasing a compatible set of genuine replacement filters.
Instructions:
1. When cleaning the filter, rinse and tap the edges of the filter repeatedly until the dirt is gently knocked out and it is clean;
2. Do not touch the filter or sponge surface with hands, brushes, or sharp objects to avoid damaging the filter;
3. Do not soak the filter in water;
4. After cleaning the filter component. If suction still significantly decreases. Consider purchasing genuine replacement filters.
Q2: How to clean the electric brush bar of Xiaomi Vacuum Cleaner G20 Lite?
A:
1. Place the brush upside down, press the roller brush release button to open the roller brush lock, and take out the roller brush;
2. Use a dry cloth or tissue to wipe away the dust adhered to the suction port and the transparent cover;
Reminder:
The electric brush bar contains a built-in motor. Please do not wash it with water.
3. Reinstall the roller brush in the correct direction. Press down the locking button until it is in a locked state.
Q3: How do you choose the appropriate mode of the Xiaomi Vacuum Cleaner G20 Lite?
A: For daily floor cleaning, use the standard mode. For stubborn stains, you can use the turbo mode.
Q4: Does the Xiaomi Vacuum Cleaner G20 Lite have motor overload protection?
A: The motor of the vacuum cleaner is equipped with overload protection. If it encounters foreign objects or severe blockages leading to overload. It will automatically shut down for protection.
Q5: What are the precautions for using the Xiaomi Vacuum Cleaner G20 Lite?
A:
1. Please do not allow individuals lacking physical strength, perception, and intelligence, or those lacking experience and common sense, to use this product without supervision or guidance;
2. Do not let young children consider this product as a toy;
3. Use only on indoor dry surfaces; installation, charging, and use of this product are prohibited outdoors, in the bathroom, or around swimming pools;
4. Do not touch the plug or any part of the product with wet hands;
5. Use only the original power adapter with the model number AD-0112200500CN;
6. To prevent fire, explosion, or injury, check the lithium battery and power adapter for damage before use. Do not use the vacuum cleaner if the lithium battery or power adapter is damaged;
7. The electric brush bar, extension rod, and vacuum cleaner are electrified components. Do not immerse them in water or other liquids for cleaning. After regular cleaning, make sure the filter cone and filter are thoroughly dry;
8. When cleaning and maintaining, please turn off the vacuum cleaner first, remove the electric brush bar, and prevent the rotating roller brush from damaging the user. Do not use the product if the electric brush bar, dust compartment, filter component, filter, and built-in sponge are not installed;
9. Regularly check the extension rod; do not use it if it is damaged.
10. Do not use the product to suck water, gasoline, or other flammable or explosive liquids. Do not inhale toxic solutions, such as chlorine bleach, ammonia, drain cleaners, or other liquids;
11. Do not use the vacuum cleaner to clean plaster dust, fireplace ash, or ashes. Do not inhale smoke or burning materials, such as charcoal, cigarette butts, or matches;
12. Do not use the vacuum cleaner to clean sharp or hard objects, such as glass, nails, screws, and coins, as this may damage the vacuum cleaner;
13. When using the product, ensure that the airflow passages and moving parts are kept away from hair, loose clothing, fingers, and other body parts. Additionally, avoid aiming the vacuum cleaner suction port, connecting rod, or other accessories at the eyes, ears, or mouth;
14. Do not place any objects at the suction port;
15. Do not use the vacuum cleaner when any suction port is blocked; promptly clean if dust, cotton fluff, hair, or other items may cause reduced airflow;
16. Do not place the vacuum cleaner near unstable objects such as chairs or tables to prevent damage to the vacuum cleaner or injury to the user if it falls. In case of falling, damage, or other abnormalities, please contact an authorized official for repairs, and do not disassemble it yourself;
17. Charge strictly according to the instructions in the manual; incorrect charging beyond the specified temperature range may cause battery damage;
18. Do not charge or store in areas near heat sources or damp areas (such as radiators, kitchens, bathrooms);
19. Use only recommended accessories and replacement parts from the company;
20. The electric brush bar and two-in-one brush are prohibited for use on power lines to avoid danger;
21. In case of battery leakage, do not touch the liquid; directly hand it over to the government-designated recycling organization for processing. If the liquid accidentally enters the eyes, rinse immediately with clean water and seek medical attention promptly;
22. Before long-term non-use, maintenance, or repair, unplug the power supply;
23. When cleaning stairs with this product, please pay attention to personal safety;
24. Fire hazard warning: Do not apply any scented products to this product; known chemicals in such products are flammable and can cause the product to catch fire;
25. Use this product according to the instructions in the manual;
26. Users are responsible for any losses caused by improper use.
Q6: What should I do if the bristles of the Xiaomi Vacuum Cleaner G20 Lite become deformed?
A: The bristles of the brush head on the vacuum cleaner are made of special material with strong self-recovery ability. Slight deformation may occur during use or transportation due to manual squeezing, but it will generally recover after staying still for some time. This deformation will not affect normal usage.
Q7: Why does the battery status light on the Xiaomi Vacuum Cleaner G20 Lite go out after fully charging?
A: To ensure safety during charging, the Xiaomi Vacuum Cleaner G20 Lite will automatically disconnect power and stop charging after reaching a full charge to avoid damage to the machine caused by overcharging.
Q8: Why does the floor brush tilt when the Xiaomi Vacuum Cleaner G20 Lite is hung up?
A: It is normal for the floor brush to tilt when the Xiaomi Vacuum Cleaner G20 Lite is placed on the wall mount. The internal structure of the floor brush includes motor components on one side of the transparent window, causing an imbalance in the center of gravity when suspended, resulting in the tilt. Please feel free to use it as intended.
Q9: Is it normal for there to be vertical lines ("cracks") on the side of the dust compartment of the Xiaomi Vacuum Cleaner G20 Lite?
A: The lines in the middle of the dust compartment of the vacuum cleaner are parting lines and have no cracks. These parting lines do not affect the strength and performance of the dust cup.
Q10: What is the gray soft rubber on the edge of the dust cup lid of the Xiaomi Vacuum Cleaner G20 Lite?
A: The gray soft rubber is a sealing material designed to ensure airtightness during vacuuming, preventing air leakage and ensuring effective dust suction.
Q11: What should I do if dust falls out after the Xiaomi Vacuum Cleaner G20 Lite is in operation?
A: After vacuuming, let the vacuum cleaner continuously run for a few seconds to ensure the dust inside the pipes enters the dust compartment. Remove any debris stuck at the dust baffle.
Q12: What issues should be noted when using the Xiaomi Vacuum Cleaner G20 Lite?
A:
1. When using the vacuum cleaner for floor brush cleaning. Some carpets may produce lint. If this occurs, it is recommended to use the crevice brush head during vacuuming;
2. Before vacuuming high-polished floors, wooden floors, or polished tiles, please inspect the floor brush head for any foreign objects to avoid scratching the floor;
3. Before using the vacuum cleaner, ensure that the dust compartment and filter are properly installed;
4. Do not block the exhaust port during vacuuming;
5. For fine dust such as flour, use the vacuum cleaner only when the dust amount is minimal;
6. Do not use the vacuum cleaner to suck up sharp and hard objects, small toys, or large-headed pins to avoid damaging the vacuum cleaner and the floor;
7. The movement of the vacuum cleaner floor brush may cause uneven surface gloss on waxed floors. You can wipe the floor with a damp cloth and polish it with floor wax;
8. If a large amount of foreign objects is sucked in, it may cause the roller to stop rotating. Pay attention to timely cleaning;
9. When cleaning the roller brush, ensure the brush head is detached from the vacuum cleaner to prevent accidental machine startup, leading to personal injury.
Q13: Is it normal for some interval at the connection point between the Xiaomi Vacuum Cleaner G20 Lite and the extension rod?
A: In the production design of the product, a reasonable gap is intentionally left to ensure smooth insertion and removal. A reasonable gap allows easy insertion and removal even if some of the dust. Other vacuum cleaner brands may also have some play at this connection point.
Q14: Which accessories of the Xiaomi Vacuum Cleaner G20 Lite can be washed with water?
A: Before washing, make sure to remove the following components from the vacuum cleaner or assembly. After washing, allow to air-dry for at least 24 hours to ensure thorough drying.
3. Reinstall the roller brush in the correct direction. Press down the locking button until it is in a locked state.
Q3: How do you choose the appropriate mode of the Xiaomi Vacuum Cleaner G20 Lite?
A: For daily floor cleaning, use the standard mode. For stubborn stains, you can use the turbo mode.
Q4: Does the Xiaomi Vacuum Cleaner G20 Lite have motor overload protection?
A: The motor of the vacuum cleaner is equipped with overload protection. If it encounters foreign objects or severe blockages leading to overload. It will automatically shut down for protection.
Q5: What are the precautions for using the Xiaomi Vacuum Cleaner G20 Lite?
A:
1. Please do not allow individuals lacking physical strength, perception, and intelligence, or those lacking experience and common sense, to use this product without supervision or guidance;
2. Do not let young children consider this product as a toy;
3. Use only on indoor dry surfaces; installation, charging, and use of this product are prohibited outdoors, in the bathroom, or around swimming pools;
4. Do not touch the plug or any part of the product with wet hands;
5. Use only the original power adapter with the model number AD-0112200500CN;
6. To prevent fire, explosion, or injury, check the lithium battery and power adapter for damage before use. Do not use the vacuum cleaner if the lithium battery or power adapter is damaged;
7. The electric brush bar, extension rod, and vacuum cleaner are electrified components. Do not immerse them in water or other liquids for cleaning. After regular cleaning, make sure the filter cone and filter are thoroughly dry;
8. When cleaning and maintaining, please turn off the vacuum cleaner first, remove the electric brush bar, and prevent the rotating roller brush from damaging the user. Do not use the product if the electric brush bar, dust compartment, filter component, filter, and built-in sponge are not installed;
9. Regularly check the extension rod; do not use it if it is damaged.
10. Do not use the product to suck water, gasoline, or other flammable or explosive liquids. Do not inhale toxic solutions, such as chlorine bleach, ammonia, drain cleaners, or other liquids;
11. Do not use the vacuum cleaner to clean plaster dust, fireplace ash, or ashes. Do not inhale smoke or burning materials, such as charcoal, cigarette butts, or matches;
12. Do not use the vacuum cleaner to clean sharp or hard objects, such as glass, nails, screws, and coins, as this may damage the vacuum cleaner;
13. When using the product, ensure that the airflow passages and moving parts are kept away from hair, loose clothing, fingers, and other body parts. Additionally, avoid aiming the vacuum cleaner suction port, connecting rod, or other accessories at the eyes, ears, or mouth;
14. Do not place any objects at the suction port;
15. Do not use the vacuum cleaner when any suction port is blocked; promptly clean if dust, cotton fluff, hair, or other items may cause reduced airflow;
16. Do not place the vacuum cleaner near unstable objects such as chairs or tables to prevent damage to the vacuum cleaner or injury to the user if it falls. In case of falling, damage, or other abnormalities, please contact an authorized official for repairs, and do not disassemble it yourself;
17. Charge strictly according to the instructions in the manual; incorrect charging beyond the specified temperature range may cause battery damage;
18. Do not charge or store in areas near heat sources or damp areas (such as radiators, kitchens, bathrooms);
19. Use only recommended accessories and replacement parts from the company;
20. The electric brush bar and two-in-one brush are prohibited for use on power lines to avoid danger;
21. In case of battery leakage, do not touch the liquid; directly hand it over to the government-designated recycling organization for processing. If the liquid accidentally enters the eyes, rinse immediately with clean water and seek medical attention promptly;
22. Before long-term non-use, maintenance, or repair, unplug the power supply;
23. When cleaning stairs with this product, please pay attention to personal safety;
24. Fire hazard warning: Do not apply any scented products to this product; known chemicals in such products are flammable and can cause the product to catch fire;
25. Use this product according to the instructions in the manual;
26. Users are responsible for any losses caused by improper use.
Q6: What should I do if the bristles of the Xiaomi Vacuum Cleaner G20 Lite become deformed?
A: The bristles of the brush head on the vacuum cleaner are made of special material with strong self-recovery ability. Slight deformation may occur during use or transportation due to manual squeezing, but it will generally recover after staying still for some time. This deformation will not affect normal usage.
Q7: Why does the battery status light on the Xiaomi Vacuum Cleaner G20 Lite go out after fully charging?
A: To ensure safety during charging, the Xiaomi Vacuum Cleaner G20 Lite will automatically disconnect power and stop charging after reaching a full charge to avoid damage to the machine caused by overcharging.
Q8: Why does the floor brush tilt when the Xiaomi Vacuum Cleaner G20 Lite is hung up?
A: It is normal for the floor brush to tilt when the Xiaomi Vacuum Cleaner G20 Lite is placed on the wall mount. The internal structure of the floor brush includes motor components on one side of the transparent window, causing an imbalance in the center of gravity when suspended, resulting in the tilt. Please feel free to use it as intended.
Q9: Is it normal for there to be vertical lines ("cracks") on the side of the dust compartment of the Xiaomi Vacuum Cleaner G20 Lite?
A: The lines in the middle of the dust compartment of the vacuum cleaner are parting lines and have no cracks. These parting lines do not affect the strength and performance of the dust cup.
Q10: What is the gray soft rubber on the edge of the dust cup lid of the Xiaomi Vacuum Cleaner G20 Lite?
A: The gray soft rubber is a sealing material designed to ensure airtightness during vacuuming, preventing air leakage and ensuring effective dust suction.
Q11: What should I do if dust falls out after the Xiaomi Vacuum Cleaner G20 Lite is in operation?
A: After vacuuming, let the vacuum cleaner continuously run for a few seconds to ensure the dust inside the pipes enters the dust compartment. Remove any debris stuck at the dust baffle.
Q12: What issues should be noted when using the Xiaomi Vacuum Cleaner G20 Lite?
A:
1. When using the vacuum cleaner for floor brush cleaning. Some carpets may produce lint. If this occurs, it is recommended to use the crevice brush head during vacuuming;
2. Before vacuuming high-polished floors, wooden floors, or polished tiles, please inspect the floor brush head for any foreign objects to avoid scratching the floor;
3. Before using the vacuum cleaner, ensure that the dust compartment and filter are properly installed;
4. Do not block the exhaust port during vacuuming;
5. For fine dust such as flour, use the vacuum cleaner only when the dust amount is minimal;
6. Do not use the vacuum cleaner to suck up sharp and hard objects, small toys, or large-headed pins to avoid damaging the vacuum cleaner and the floor;
7. The movement of the vacuum cleaner floor brush may cause uneven surface gloss on waxed floors. You can wipe the floor with a damp cloth and polish it with floor wax;
8. If a large amount of foreign objects is sucked in, it may cause the roller to stop rotating. Pay attention to timely cleaning;
9. When cleaning the roller brush, ensure the brush head is detached from the vacuum cleaner to prevent accidental machine startup, leading to personal injury.
Q13: Is it normal for some interval at the connection point between the Xiaomi Vacuum Cleaner G20 Lite and the extension rod?
A: In the production design of the product, a reasonable gap is intentionally left to ensure smooth insertion and removal. A reasonable gap allows easy insertion and removal even if some of the dust. Other vacuum cleaner brands may also have some play at this connection point.
Q14: Which accessories of the Xiaomi Vacuum Cleaner G20 Lite can be washed with water?
A: Before washing, make sure to remove the following components from the vacuum cleaner or assembly. After washing, allow to air-dry for at least 24 hours to ensure thorough drying.
Q15: Does the Xiaomi Vacuum Cleaner G20 Lite support quick start/stop?
A: From a product functionality perspective, the Xiaomi Vacuum Cleaner G20 Lite supports quick start/stop operation. However, to protect the internal motor and battery system, we strongly recommend not performing this action frequently. Please allow at least 5 seconds between each on/off operation, as this will effectively extend the product’s service life.
Installation and Maintenance
Q1: Does the Xiaomi Vacuum Cleaner G20 Lite come with a car charger?
A: Currently, there is no car charger available for configuration.
Q2: Can the Xiaomi Vacuum Cleaner G20 Lite battery be replaced?
A: The battery and the machine are designed as an integrated unit and do not support user-replaceable batteries.
Q3: Is it necessary to charge the Xiaomi Vacuum Cleaner G20 Lite for 12 hours when using it for the first time?
A: The vacuum cleaner is equipped with a built-in lithium-ion battery pack, and such batteries do not require a full 12-hour initial charge.
Q4: Do I need to keep the trigger pressed continuously while using the Xiaomi Vacuum Cleaner G20 Lite?
A: The switch is designed as a trigger. Press it once to start the operation and press it again to stop.
Q5: Can the Xiaomi Vacuum Cleaner G20 Lite be used while charging?
A: The Xiaomi Vacuum Cleaner G20 Lite is designed as a handheld portable vacuum cleaner. It has charging protection, and cannot be used while charging.
Q6: How to install the vacuum cleaner and accessories of the Xiaomi Vacuum Cleaner G20 Lite?
A: The vacuum cleaner and various brush heads/metal pipes can be installed in any combination. Once you hear the "click" sound, it is installed in the right place.
See the diagram below:
Q7: What kind of garbage can the Xiaomi Vacuum Cleaner G20 Lite clean?
A:
1. For use only on indoor dry surfaces;
2. Do not use the product to vacuum flammable or explosive liquids such as water or gasoline. Avoid inhaling toxic solutions, such as those containing chlorine bleach, ammonia, drain cleaners, or other liquids;
3. Do not use the vacuum cleaner to clean plaster dust, fireplace ash, or ashes. Avoid inhaling smoke or burning materials, such as charcoal, cigarette butts, or matches. Do not use the vacuum cleaner to clean sharp objects such as glass, nails, screws, or coins, as this may damage the vacuum cleaner.
Q8: Can detergent or disinfectant be used during daily maintenance and cleaning of the Xiaomi Vacuum Cleaner G20 Lite?
A: Please use tap water for cleaning. Some detergents and disinfectants may affect the sealing performance of the soft rubber, so it is advised not to use them.
Q9: How often should the Xiaomi Vacuum Cleaner G20 Lite be maintained?
A: It is recommended for normal usage to empty the dust compartment once a week, clean the filter once a month, and clean the floor brush roller once a month. Additionally, it is advised to promptly clean the dust and debris inside the dust compartment when it exceeds the MAX line to maintain suction efficiency. If cleaning a house with an area of 100 square meters three times a week, the filter should be cleaned approximately every three months.
Q10: Can the Xiaomi Vacuum Cleaner G20 Lite be stored in the trunk of a car?
A: The trunk of a car is a closed environment, and the temperature inside the trunk can become very high, especially in the summer sun. To ensure the battery's lifespan and safety, placing the vacuum cleaner in the trunk of a car is not recommended.
Q11: Xiaomi Vacuum Cleaner G20 Lite dust compartment leaks dust (gray rubber dust baffle)?
A: After vacuuming, let the vacuum cleaner run for a few seconds to ensure that the dust inside the pipes completely enters the dust cup.
Q12: Is it normal for the gap of the dust cup cover of the Xiaomi Vacuum Cleaner G20 Lite to be bigger?
A: Yes, it is normal. There is no need to worry about dust falling out. When in operation, the motor creates a vacuum, naturally creating a sealed suction effect.
FAQ
Q1: What should I do if the Xiaomi Vacuum Cleaner G20 Lite is not working?
A: Generally, if the vacuum cleaner is not working, it could be due to the following reasons:
1. Check if the battery is out of power. Connect the machine to the adapter for charging. If the battery cannot charge, please contact with after-sales promptly;
2. Check if the vacuum cleaner airway and filter are blocked. If there is a blockage in the vacuum cleaner, clean the dust inlet, airway and filter;
3. Check if the filter is not installed or the dust cup is not properly closed. Correctly install the filter and close the dust cup;
4. If the motor is damaged, please contact with after-sales promptly;
5. If the vacuum cleaner has sucked in liquids, liquid entering the motor can cause the machine to stop working. If this occurs, contact customer support promptly.
Q2: What should I do if the suction power of the Xiaomi Vacuum Cleaner G20 Lite decreases?
A:
1. Check if there is too much debris in the dust compartment. If so, clean the dust compartment promptly;
2. Check if foreign blocking the extension tube or the vacuum cleaner hole. If so, remove the foreign objects promptly;
3. Check if the filter assembly is clogged with too much dust. If so, clean it promptly;
4. Check if the filter has been washed. If washed, ensure it is thoroughly dried before using it again;
5. If there are no issues of blockages, it may be a motor problem. Please contact with after-sales promptly.
Q3: What should I do if the battery life of the Xiaomi Vacuum Cleaner G20 Lite is short?
A:
1. Please check if the vacuum cleaner battery is fully charged. If the battery level is low, charge it promptly;
2. Check if the dust cup is full or if the filter components are clogged with too much dust. If so, clean the dust cup and wash the filter components promptly;
3. Confirm if the brush or brush head is blocked. If so, clean the accessories to remove any blockages.
Q4: What should I do if the roller brush head of the Xiaomi Vacuum Cleaner G20 Lite is not rotating?
A:
1. Please check if there is any entanglement on the roller brush. If so, clean the foreign objects promptly;
2. Check if the working temperature is too high, as the motor may have a high-temperature protection feature. Please wait for the brush head to cool down before use again.
Q5: What should I do if the Xiaomi Vacuum Cleaner G20 Lite becomes very hot after working for a short time?
A:
1. Please check if any foreign are blocking the nozzle or the vacuum cleaner. If so, please clean the foreign objects promptly;
2. Check if the filter is too dirty and hasn't been cleaned. If so, please clean the filter promptly;
3. If the vacuum cleaner operates in the turbo mode, it will heat up quickly.
Q6: Why does the Xiaomi Wireless Vacuum Cleaner G20 Lite take 3 hours to charge and still not be fully charged?
A: Using the vacuum cleaner continuously in turbo mode may cause the battery pack temperature to rise, resulting in slower charging speeds. However, the device will resume charging once the battery pack temperature has cooled down.
Q7: Is it normal for the Xiaomi Vacuum Cleaner G20 Lite's exhaust port to have a strange odor?
A: The vacuum cleaner uses sealing materials that contain rubber components, so there may be a slight odor when the new machine is first used. However, it will not harm the human body, and the odor will gradually fade away with regular use. Please feel free to use it.
Q8: Why does the Xiaomi Vacuum Cleaner G20 Lite's floor brush automatically stop during use?
A: The floor brush of the Xiaomi Vacuum Cleaner G20 Lite has over-current and over-temperature protection. If there is an obstruction or entanglement, or the motor temperature becomes too high, it will automatically stop as a protective measure to prevent potential dangers.
Q9: What should I do if the light doesn't turn on when charging the Xiaomi Vacuum Cleaner G20 Lite?
A:
A: From a product functionality perspective, the Xiaomi Vacuum Cleaner G20 Lite supports quick start/stop operation. However, to protect the internal motor and battery system, we strongly recommend not performing this action frequently. Please allow at least 5 seconds between each on/off operation, as this will effectively extend the product’s service life.
Installation and Maintenance
Q1: Does the Xiaomi Vacuum Cleaner G20 Lite come with a car charger?
A: Currently, there is no car charger available for configuration.
Q2: Can the Xiaomi Vacuum Cleaner G20 Lite battery be replaced?
A: The battery and the machine are designed as an integrated unit and do not support user-replaceable batteries.
Q3: Is it necessary to charge the Xiaomi Vacuum Cleaner G20 Lite for 12 hours when using it for the first time?
A: The vacuum cleaner is equipped with a built-in lithium-ion battery pack, and such batteries do not require a full 12-hour initial charge.
Q4: Do I need to keep the trigger pressed continuously while using the Xiaomi Vacuum Cleaner G20 Lite?
A: The switch is designed as a trigger. Press it once to start the operation and press it again to stop.
Q5: Can the Xiaomi Vacuum Cleaner G20 Lite be used while charging?
A: The Xiaomi Vacuum Cleaner G20 Lite is designed as a handheld portable vacuum cleaner. It has charging protection, and cannot be used while charging.
Q6: How to install the vacuum cleaner and accessories of the Xiaomi Vacuum Cleaner G20 Lite?
A: The vacuum cleaner and various brush heads/metal pipes can be installed in any combination. Once you hear the "click" sound, it is installed in the right place.
See the diagram below:
Q7: What kind of garbage can the Xiaomi Vacuum Cleaner G20 Lite clean?
A:
1. For use only on indoor dry surfaces;
2. Do not use the product to vacuum flammable or explosive liquids such as water or gasoline. Avoid inhaling toxic solutions, such as those containing chlorine bleach, ammonia, drain cleaners, or other liquids;
3. Do not use the vacuum cleaner to clean plaster dust, fireplace ash, or ashes. Avoid inhaling smoke or burning materials, such as charcoal, cigarette butts, or matches. Do not use the vacuum cleaner to clean sharp objects such as glass, nails, screws, or coins, as this may damage the vacuum cleaner.
Q8: Can detergent or disinfectant be used during daily maintenance and cleaning of the Xiaomi Vacuum Cleaner G20 Lite?
A: Please use tap water for cleaning. Some detergents and disinfectants may affect the sealing performance of the soft rubber, so it is advised not to use them.
Q9: How often should the Xiaomi Vacuum Cleaner G20 Lite be maintained?
A: It is recommended for normal usage to empty the dust compartment once a week, clean the filter once a month, and clean the floor brush roller once a month. Additionally, it is advised to promptly clean the dust and debris inside the dust compartment when it exceeds the MAX line to maintain suction efficiency. If cleaning a house with an area of 100 square meters three times a week, the filter should be cleaned approximately every three months.
Q10: Can the Xiaomi Vacuum Cleaner G20 Lite be stored in the trunk of a car?
A: The trunk of a car is a closed environment, and the temperature inside the trunk can become very high, especially in the summer sun. To ensure the battery's lifespan and safety, placing the vacuum cleaner in the trunk of a car is not recommended.
Q11: Xiaomi Vacuum Cleaner G20 Lite dust compartment leaks dust (gray rubber dust baffle)?
A: After vacuuming, let the vacuum cleaner run for a few seconds to ensure that the dust inside the pipes completely enters the dust cup.
Q12: Is it normal for the gap of the dust cup cover of the Xiaomi Vacuum Cleaner G20 Lite to be bigger?
A: Yes, it is normal. There is no need to worry about dust falling out. When in operation, the motor creates a vacuum, naturally creating a sealed suction effect.
FAQ
Q1: What should I do if the Xiaomi Vacuum Cleaner G20 Lite is not working?
A: Generally, if the vacuum cleaner is not working, it could be due to the following reasons:
1. Check if the battery is out of power. Connect the machine to the adapter for charging. If the battery cannot charge, please contact with after-sales promptly;
2. Check if the vacuum cleaner airway and filter are blocked. If there is a blockage in the vacuum cleaner, clean the dust inlet, airway and filter;
3. Check if the filter is not installed or the dust cup is not properly closed. Correctly install the filter and close the dust cup;
4. If the motor is damaged, please contact with after-sales promptly;
5. If the vacuum cleaner has sucked in liquids, liquid entering the motor can cause the machine to stop working. If this occurs, contact customer support promptly.
Q2: What should I do if the suction power of the Xiaomi Vacuum Cleaner G20 Lite decreases?
A:
1. Check if there is too much debris in the dust compartment. If so, clean the dust compartment promptly;
2. Check if foreign blocking the extension tube or the vacuum cleaner hole. If so, remove the foreign objects promptly;
3. Check if the filter assembly is clogged with too much dust. If so, clean it promptly;
4. Check if the filter has been washed. If washed, ensure it is thoroughly dried before using it again;
5. If there are no issues of blockages, it may be a motor problem. Please contact with after-sales promptly.
Q3: What should I do if the battery life of the Xiaomi Vacuum Cleaner G20 Lite is short?
A:
1. Please check if the vacuum cleaner battery is fully charged. If the battery level is low, charge it promptly;
2. Check if the dust cup is full or if the filter components are clogged with too much dust. If so, clean the dust cup and wash the filter components promptly;
3. Confirm if the brush or brush head is blocked. If so, clean the accessories to remove any blockages.
Q4: What should I do if the roller brush head of the Xiaomi Vacuum Cleaner G20 Lite is not rotating?
A:
1. Please check if there is any entanglement on the roller brush. If so, clean the foreign objects promptly;
2. Check if the working temperature is too high, as the motor may have a high-temperature protection feature. Please wait for the brush head to cool down before use again.
Q5: What should I do if the Xiaomi Vacuum Cleaner G20 Lite becomes very hot after working for a short time?
A:
1. Please check if any foreign are blocking the nozzle or the vacuum cleaner. If so, please clean the foreign objects promptly;
2. Check if the filter is too dirty and hasn't been cleaned. If so, please clean the filter promptly;
3. If the vacuum cleaner operates in the turbo mode, it will heat up quickly.
Q6: Why does the Xiaomi Wireless Vacuum Cleaner G20 Lite take 3 hours to charge and still not be fully charged?
A: Using the vacuum cleaner continuously in turbo mode may cause the battery pack temperature to rise, resulting in slower charging speeds. However, the device will resume charging once the battery pack temperature has cooled down.
Q7: Is it normal for the Xiaomi Vacuum Cleaner G20 Lite's exhaust port to have a strange odor?
A: The vacuum cleaner uses sealing materials that contain rubber components, so there may be a slight odor when the new machine is first used. However, it will not harm the human body, and the odor will gradually fade away with regular use. Please feel free to use it.
Q8: Why does the Xiaomi Vacuum Cleaner G20 Lite's floor brush automatically stop during use?
A: The floor brush of the Xiaomi Vacuum Cleaner G20 Lite has over-current and over-temperature protection. If there is an obstruction or entanglement, or the motor temperature becomes too high, it will automatically stop as a protective measure to prevent potential dangers.
Q9: What should I do if the light doesn't turn on when charging the Xiaomi Vacuum Cleaner G20 Lite?
A:
1. Check if the battery is already fully charged;
2. Verify if the adapter is properly connected to the vacuum cleaner. If not connected, please connect it properly and recheck. If the charging issue persists, please contact with customer support for further assistance.
Q10: What should I do if the Xiaomi Vacuum Cleaner G20 Lite cannot charge?
A: If the device cannot charge, please perform the following checks promptly.
Note: Please use the dedicated adapter to charge in an environment with temperatures between 7-40℃. Extreme temperatures, either too high or too low, can cause battery protection and prevent charging.
1. Check if the power plug is properly inserted into the outlet. If not, insert it securely before use;
2. Verify if the power outlet indicator is lit. If not, turn on the outlet switch;
3. Confirm if the adapter is connected to the vacuum cleaner properly. If not connected, please establish the connection and recheck. If the charging issue persists, please require after-sales promptly.
Q11: What should I do if the noise from the Xiaomi Vacuum Cleaner G20 Lite floor brush bar is louder?
A: Please disassemble and clean any foreign objects entangled on both sides of the brush head. After reinstalling the roller, try using it again.
Q12: Q: Why does the bottom cover of the dust compartment on the Xiaomi Vacuum Cleaner G20 Lite show signs of use?
A: To ensure no dust leakage after the dustbin is closed, there is a fixed device at the contact area between the body and the dustbin. The friction between the fixed device and the dustbin cover may result in traces of use. This does not affect the performance or strength, so please feel free to use it.
Q13: What to do if the Xiaomi Vacuum Cleaner G20 Lite malfunction?
A:
| Common Issue | Possible Cause | Solution |
| The vacuum cleaner does not work. | The battery is depleted. | Charge the vacuum cleaner before use. |
| The suction opening, air duct, pre-filter, or post-filter is blocked. | Check and clean immediately. | |
| The filter, pre-filter, or post-filter is not installed in place. | Check and install in place. | |
| The battery temperature protection is triggered. | Wait until the battery temperature returns to normal, then resume use. | |
| The suction power was reduced. | The dust compartment is filled, or the pre-filter or the post-filter is blocked. | Check and clean immediately. |
| The Brush head is clogged. | Clean the brush head. | |
| Low battery life. | The Battery is not fully charged. | Charge the vacuum cleaner before use. |
| The dust compartment is filled, or the pre-filter or the post-filter is blocked. | Check and clean immediately. | |
| The Brush head is clogged. | Clean the brush head. | |
| The roller brush does not rotate. | Foreign objects stick to the roller brush. | Remove any foreign object, and then resume use. |
| The high-temperature protection for the brush bar's motor is triggered. | Wait for the temperature of the brush bar's motor to return to normal before use. | |
| The conductive contacts are dirty. | Wipe the contacts with a soft and dry cloth and try again. | |
| Unable to charge. | The power supply being used is not genuine. | Only use the genuine power supply to charge the vacuum cleaner. |
| The battery charges slowly. | The battery temperature protection is triggered. | Wait until the battery temperature returns to normal, then resume use. |
| Error message | Possible Cause | Solution |
LED 1, LED 2 and LED 3 blink three times simultaneously. | Power supply error. | Only use the genuine power supply to charge the vacuum cleaner. |
| The battery temperature protection is triggered. | Wait for the temperature of the brush bar's motor to return to normal before use. | |
| Battery cell error. | Contact the after-sales service team. | |
| Temperature sensor error. | ||
| Motor error. | ||
LED 1 blinks ten times. | Battery Depleted. | Only use the genuine power supply to charge the vacuum cleaner. |
Q14: Where can I find the SN (Serial Number) information on the Xiaomi Vacuum Cleaner G20 Lite?
A: The SN information is located on the bottom of the vacuum cleaner, as shown in the diagram below.
Q15: Q: How to clean the hair entangled in the electric floor brush bar of the Xiaomi Vacuum Cleaner G20 Lite?
A:
1. Turn the floor brush bar upside down, press the brush release button to open the brush lock, remove the brush, and clean it;
2. Use a dry cloth or tissue to wipe off the dust attached to the suction port and the transparent cover;
Note: The electric floor brush has a built-in motor. Do not wash it with water.
3. Install the brush back in the correct direction and press down the lock until it is locked.
Q16: Is it normal for the floor brush head of the Xiaomi Vacuum Cleaner G20 Lite to be difficult to move?
A: Due to the strong suction of the floor brush head during use. It may feel hard to control. Which is a normal phenomenon. In this case, it is necessary to hold the vacuum cleaner steadily to control the direction. Additionally, a strong suction is essential for a good cleaning effect.
Q17: The floor brush light of the Xiaomi Vacuum Cleaner G20 Lite is always on.
A: The structural design of the light cannot be controlled, but it does not affect use.
Q18: How long does it take to charge the Xiaomi Vacuum Cleaner G20 Lite fully?
A: It takes approximately 5 hours to fully charge.
Q19: Can the Xiaomi Vacuum Cleaner G20 Lite upright during use?
A: The Xiaomi Vacuum Cleaner G20 Lite cannot stand upright while using. When you need to stand it up, please turn off the machine and place it against the wall for support.
Q20: What to do if the Xiaomi Vacuum Cleaner G20 Lite produces loud noise?
A: If the Xiaomi Vacuum Cleaner G20 Lite produces a loud noise, please remove and clean the brush head of the roller. Remove the filter to clean the filter mesh. After troubleshooting with these steps, try again. Reference for noise levels:
Turbo mode: <82dBA;
Standard mode: <76dBA.
Q21: How to take back the 2-in-1 brush of Xiaomi Vacuum Cleaner G20 Lite?
A: To take back the 2-in-1 brush, please press the locking button and pull it down to retract the brush;
If the locking buckle is not pressed and forcefully pushed or pulled, it may damage the buckle structure, causing the 2-in-1 brush to lock loose.
If the locking buckle is not pressed and forcefully pushed or pulled, it may damage the buckle structure, causing the 2-in-1 brush to lock loose.
Q22: What to do if the suction of the Xiaomi Vacuum Cleaner G20 Lite weakens?
A: Before using a new device, it is recommended to fully charge the main unit before using it.
Q23: Is there any crack/scratch on the bottom shell of the Xiaomi Vacuum Cleaner G20 Lite’s dust cup?
A: The seemingly cracked lines on the dust cup are fusion marks formed during the normal production process of the dust cup, not cracks or abnormalities. Please use it with confidence.
Q24: What could cause the Xiaomi Vacuum Cleaner G20 Lite to fail to power on?
A: The most common causes for the vacuum cleaner failing to operate are as follows:
1. Please check if the battery has sufficient charge. If the power indicator does not display normally, connect the device to the adapter for charging. Charge for at least one hour before attempting to restart;
2. Please confirm that the power button was not pressed rapidly in a short time span. To protect core components and extend product life, the vacuum cleaner is designed with motor and battery protection mechanisms. Please wait at least 5 seconds between switching the vacuum cleaner on or off;
3. Please check if the vacuum cleaner has ever suctioned liquid. Past liquid intake may cause the device to fail to power on properly. If such a situation has occurred, please contact official after-sales service for inspection by a professional engineer.
Q25: Why does the Xiaomi Vacuum Cleaner G20 Lite not start when the power button is pressed continuously?
A: 1. Please check if the battery has sufficient charge. If the power indicator does not display normally, connect the device to the adapter for charging. Charge for at least one hour before attempting to restart;
2. If the battery is sufficiently charged, the device will have entered protection mode. After switching off the device, wait a short period of time before attempting to restart. During use, frequent short-interval pressing of the power button to achieve rapid on/off operation is not recommended. To protect core components and extend product life, the vacuum cleaner is designed with a start/stop protection mechanism. Rapid and frequent start/stop operations can cause a current surge several times higher than normal, potentially damaging the motor and motherboard, and accelerating battery aging. We recommend waiting at least 5 seconds between turning the vacuum cleaner on or off. This brief interval provides a buffer for the core components, ensuring stable and long-term performance;
3. Please check if the vacuum cleaner has ever suctioned liquid. Past liquid intake may cause the device to fail to power on properly. If such a situation has occurred, please contact the official after-sales service for inspection by a professional engineer.
A: Before using a new device, it is recommended to fully charge the main unit before using it.
Q23: Is there any crack/scratch on the bottom shell of the Xiaomi Vacuum Cleaner G20 Lite’s dust cup?
A: The seemingly cracked lines on the dust cup are fusion marks formed during the normal production process of the dust cup, not cracks or abnormalities. Please use it with confidence.
Q24: What could cause the Xiaomi Vacuum Cleaner G20 Lite to fail to power on?
A: The most common causes for the vacuum cleaner failing to operate are as follows:
1. Please check if the battery has sufficient charge. If the power indicator does not display normally, connect the device to the adapter for charging. Charge for at least one hour before attempting to restart;
2. Please confirm that the power button was not pressed rapidly in a short time span. To protect core components and extend product life, the vacuum cleaner is designed with motor and battery protection mechanisms. Please wait at least 5 seconds between switching the vacuum cleaner on or off;
3. Please check if the vacuum cleaner has ever suctioned liquid. Past liquid intake may cause the device to fail to power on properly. If such a situation has occurred, please contact official after-sales service for inspection by a professional engineer.
Q25: Why does the Xiaomi Vacuum Cleaner G20 Lite not start when the power button is pressed continuously?
A: 1. Please check if the battery has sufficient charge. If the power indicator does not display normally, connect the device to the adapter for charging. Charge for at least one hour before attempting to restart;
2. If the battery is sufficiently charged, the device will have entered protection mode. After switching off the device, wait a short period of time before attempting to restart. During use, frequent short-interval pressing of the power button to achieve rapid on/off operation is not recommended. To protect core components and extend product life, the vacuum cleaner is designed with a start/stop protection mechanism. Rapid and frequent start/stop operations can cause a current surge several times higher than normal, potentially damaging the motor and motherboard, and accelerating battery aging. We recommend waiting at least 5 seconds between turning the vacuum cleaner on or off. This brief interval provides a buffer for the core components, ensuring stable and long-term performance;
3. Please check if the vacuum cleaner has ever suctioned liquid. Past liquid intake may cause the device to fail to power on properly. If such a situation has occurred, please contact the official after-sales service for inspection by a professional engineer.
Does it help?
Yes
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