There is a delay when using the Xiaomi wireless mouse
If there is a delay when using the Xiaomi wireless mouse, please refer to the following methods to troubleshoot the issue:
1. If the mouse is not in use for 180 seconds without any operation, the mouse will enter Sleep mode to save power, and there will be a delay of about 2-3 seconds when waking up;
2. Try moving the mouse closer to your device and away from potential interference sources such as routers, cordless phones, or microwaves;
3. Ensure that the mouse is compatible with your operating system and is recognized correctly.
4. If you are using a laptop and are right-handed, try plugging the receiver into the left USB port to avoid touching the receiver during mouse movement and affecting stability;
5. If you are using a desktop computer, try plugging the receiver into the USB interface on the front end of the host, as there are no obstructions to improve reception performance;
6. Try restarting and reconnecting the mouse to your device to see if the issue persists;
7. Try to connect the mouse to another device to check if the problem is solved;
8. Keep the desktop or mouse pad clean, and the bottom cover lens hole free of dust to ensure smoother mouse movement and positioning;
9. Low battery power can cause lag or delayed response. Replace the batteries with fresh ones;
10. If your mouse supports multiple connectivity modes (e.g., Bluetooth and 2.4GHz), ensure it's connected in the correct mode;
11. If your computer is running low on resources, it might not process the mouse input as quickly. Close unnecessary programs and processes to free up resources;
12. Check your operating system’s mouse settings to see if there are any unusual configurations causing delays.
If the above methods can’t solve the problem, please contact our local official service center or your seller for further assistance. They will help you in this regard.
1. If the mouse is not in use for 180 seconds without any operation, the mouse will enter Sleep mode to save power, and there will be a delay of about 2-3 seconds when waking up;
2. Try moving the mouse closer to your device and away from potential interference sources such as routers, cordless phones, or microwaves;
3. Ensure that the mouse is compatible with your operating system and is recognized correctly.
4. If you are using a laptop and are right-handed, try plugging the receiver into the left USB port to avoid touching the receiver during mouse movement and affecting stability;
5. If you are using a desktop computer, try plugging the receiver into the USB interface on the front end of the host, as there are no obstructions to improve reception performance;
6. Try restarting and reconnecting the mouse to your device to see if the issue persists;
7. Try to connect the mouse to another device to check if the problem is solved;
8. Keep the desktop or mouse pad clean, and the bottom cover lens hole free of dust to ensure smoother mouse movement and positioning;
9. Low battery power can cause lag or delayed response. Replace the batteries with fresh ones;
10. If your mouse supports multiple connectivity modes (e.g., Bluetooth and 2.4GHz), ensure it's connected in the correct mode;
11. If your computer is running low on resources, it might not process the mouse input as quickly. Close unnecessary programs and processes to free up resources;
12. Check your operating system’s mouse settings to see if there are any unusual configurations causing delays.
If the above methods can’t solve the problem, please contact our local official service center or your seller for further assistance. They will help you in this regard.
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