The Mi Curved Gaming Monitor 34" can't be turned on or has no image
If the Mi Curved Gaming Monitor 34" can't be turned on or has no image, please refer to the following troubleshooting steps:
1. Check the screen for any physical damage, such as cracks or broken components. Damage to the display panel or internal circuitry could prevent the monitor from functioning properly;
2. Check whether the power cable is properly connected to the power source and the monitor. Try plugging the power cable into a different power outlet to rule out the power source issue;
3. Check whether the HDMI or video cable is properly connected to both the monitor and the PC. Try using a different cable or a different port and see if the issue is resolved;
4. Connect the monitor to another compatible device, such as a laptop or gaming console, and see if it displays an image. This can help determine whether the issue is with the monitor or the connected device;
5. Turn off the monitor, unplug it from the power source, and wait for a few minutes. Then, re-connect the power supply and turn it on again. Sometimes, performing a power cycle can resolve temporary issues with the monitor.
If the above troubleshooting methods can’t resolve the issue, please contact our local official service center or your seller for further assistance. They will help you in this regard.
1. Check the screen for any physical damage, such as cracks or broken components. Damage to the display panel or internal circuitry could prevent the monitor from functioning properly;
2. Check whether the power cable is properly connected to the power source and the monitor. Try plugging the power cable into a different power outlet to rule out the power source issue;
3. Check whether the HDMI or video cable is properly connected to both the monitor and the PC. Try using a different cable or a different port and see if the issue is resolved;
4. Connect the monitor to another compatible device, such as a laptop or gaming console, and see if it displays an image. This can help determine whether the issue is with the monitor or the connected device;
5. Turn off the monitor, unplug it from the power source, and wait for a few minutes. Then, re-connect the power supply and turn it on again. Sometimes, performing a power cycle can resolve temporary issues with the monitor.
If the above troubleshooting methods can’t resolve the issue, please contact our local official service center or your seller for further assistance. They will help you in this regard.
Does it help?
Yes
No