If your Xiaomi 33W Power Bank 10000mAh Pocket Edition Pro is overheated, please refer to the following troubleshooting steps:
1. Unplug the power bank from any device, since battery discharging accumulates heat;
2. Make sure the power bank is not being charged in direct sunlight or an excessively hot environment. Charge the power bank in a well-ventilated area to dissipate heat more effectively;
3. Please charge it with the original cable and charger. Using non-original or low-quality accessories can lead to overheating;
4. Inspect the power bank for any visible damage such as bulging, leaking, or a strong odor. If you notice any damage, discontinue use immediately. Because physical damage can cause the device to heat up and potentially create a safety hazard;
5. Avoid using the power bank until it has reached a proper temperature.
If the above troubleshooting methods can’t resolve the issue, please contact our local official service center or your seller for further assistance. They will help you in this regard.