The smartphone can’t connect to the Mi Selfie Stick Tripod
If the smartphone can’t connect to the Mi Selfie Stick Tripod, please refer to the following troubleshooting steps:
1. Reboot your smartphone and try again. Sometimes, a simple restart can resolve connection issues;
2. Turn off the Bluetooth on your smartphone and re-enable it to see if the issue persists;
3. Try to use another smartphone to see if the issue persists. This can help determine if the problem lies with the selfie stick or the smartphone;
4. Ensure that the Bluetooth shutter has sufficient battery power;
5. Please check the signal strength at your location to make sure there is nothing affecting the Bluetooth signal. A weak Bluetooth signal or any interference may lead to a connection issue.
If the above troubleshooting methods can’t resolve the issue, please contact our local official service center or your seller for further assistance. They will help you in this regard.
Note:
When some smartphones connect to the Bluetooth shutter for the first time, the Bluetooth name may not show up as XMZPG, but the Bluetooth address, such as 50:E6:66:5D:36:55. You can directly click to connect. After connection, the Bluetooth name will turn into XMZPG.
1. Reboot your smartphone and try again. Sometimes, a simple restart can resolve connection issues;
2. Turn off the Bluetooth on your smartphone and re-enable it to see if the issue persists;
3. Try to use another smartphone to see if the issue persists. This can help determine if the problem lies with the selfie stick or the smartphone;
4. Ensure that the Bluetooth shutter has sufficient battery power;
5. Please check the signal strength at your location to make sure there is nothing affecting the Bluetooth signal. A weak Bluetooth signal or any interference may lead to a connection issue.
If the above troubleshooting methods can’t resolve the issue, please contact our local official service center or your seller for further assistance. They will help you in this regard.
Note:
When some smartphones connect to the Bluetooth shutter for the first time, the Bluetooth name may not show up as XMZPG, but the Bluetooth address, such as 50:E6:66:5D:36:55. You can directly click to connect. After connection, the Bluetooth name will turn into XMZPG.
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