If the smartphone can’t connect to the Mi Selfie Stick (Wired Remote Shutter), please refer to the following troubleshooting steps:
1. Sometimes, a simple restart can resolve connection issues. Turn off your smartphone, wait a few seconds, and then turn it back on;
2. Dust or debris in the jack connector can prevent a proper connection. Carefully clean the jack and the connector on the selfie stick using a small brush;
3. Examine the jack connector and the cable on both the smartphone and the selfie stick for any signs of damage. Physical issues may hinder proper connection;
4. Test the selfie stick on another smartphone to determine if the issue is with the device or the smartphone.
If the above troubleshooting methods can’t resolve the issue, please contact our local official service center or your seller for further assistance. They will help you in this regard.