Product introduction

1. Q: The appearance introduction of Xiaomi Smart Multifunctional Rice Cooker 3L

A: The appearance of the Xiaomi Smart Multifunctional Rice Cooker 3L is as follows:


There are Steam Valve, Lid Release Button, and Control Panel on the upper of the rice cooker;
It also contains: Upper Cover, Top temperature Sensor, Steam Outlet, Detachable Inner Lid, Inner pot, Water Line, and Bottom Temperature Sensor.

2. Q: What does the Xiaomi Smart Multifunctional Rice Cooker 3L come with as standard?

A: It contains a rice paddle, ladle, steamer basket, measuring cup and power cord.

3. Q: The control panel introduction of the Xiaomi Smart Multifunctional Rice Cooker 3L.

A: The control panel functions are:
1. LED Numeric Display: for product status;
2. Timer Button: for product reservation function;
3. Cancel Button: for canceling the product status;
4. Start Button: for starting the product working;
5. Select Button: for selecting the product menu.

4. Q: The Inner Pot introduction of the Xiaomi Smart Multifunctional Rice Cooker 3L.

A: The Xiaomi Smart Multifunctional Rice Cooker 3L features a straight-cylinder inner pot with a thickness of 1.5mm, made of aluminium alloy, and coated with a water-based non-stick coating.

5. Q: The measuring cup introduction of the Xiaomi Smart Multifunctional Rice Cooker 3L. How much rice can it cook in one pot?

A: The Xiaomi Smart Multifunctional Rice Cooker 3L has water measurement markings on its measuring cup, with a maximum scale of 160g. The maximum scale for rice is also 160g, with slight variations for different types of rice.
The Xiaomi Smart Multifunctional Rice Cooker 3L can cook 10 bowls of rice in one pot (Bowl for domestic use, 11cm in diameter), which meets the daily use of a family of 2-4 members.

6. Q: Does the Xiaomi Smart Multifunctional Rice Cooker 3L have cloud recipes?

A: The Xiaomi Smart Multifunctional Rice Cooker 3L has no cloud recipes, you can select a cooking mode on the control panel or connect to the Mi Home App.
There are 7 cooking modes for you to choose from: Rice; Brown Rice; Congee; Soup; Steam; Reheat and Keep Warm.

7. Q: Can I cook when the Xiaomi Smart Multifunctional Rice Cooker 3L with water beading on the wet outer surface of the inner pot?

A: It is not recommended to use it at this time, it will affect the service life of the product, please wipe the water on the outer surface of the inner pot before you cook.

8. Q: What is the rated power of the Xiaomi Smart Multifunctional Rice Cooker 3L? Does it cost electricity?

A: The rated power of the Xiaomi Smart Multifunctional Rice Cooker 3L is 595-710W. Power consumption varies with different rice-water ratios and cooking functions. For the rice function, it is about 0.3 degrees (kw/h) to cook 3 cups of rice.
Note:
The power in standby mode is about 2W or so.

9. Q: What kind of power cord does the Xiaomi Smart Multifunctional Rice Cooker 3L use?

A: The power cord is about 0.85 meters, using a split power cord, one end of the plug into the rice cooker power connector; different country’s plug style specifications vary.
Connect to the power supply: Plug the power cord into the connector at the side of the rice cooker and the other end into an AC outlet.
The rice cooker will automatically enter standby mode if no operation is performed within 5 minutes. Press any button to awaken for use from the standby mode.

Note:
You can use power cords of the same specification that have been certified by professionals, but it is not recommended to use power cords from other brands. The performance and size of other brands of power cords are not fully suitable for the Xiaomi Multifunctional Smart Rice Cooker 3L.

10. Q: How to turn on/off the Xiaomi Smart Multifunctional Rice Cooker 3L?

A: The Xiaomi Multifunctional Rice Cooker 3L will automatically switch on after connecting to the power supply. The Rice indicator light on the display flashes, and the display shows the cooking time is 1 hour for the rice; At this time, it is in standby mode. If there is no operation within 5 minutes, the product will enter the screen-off shutdown mode. When not in use, please unplug the product from the power supply. The rice cooker itself has no off button.
Note:
The power in standby mode is about 2W or so.

11. Q: How to cook rice with the Xiaomi Smart Multifunctional Rice Cooker 3L?

A: 1. Open the lid
Press the lid release button to open the lid;
Note:
When you need to remove the inner pot, gently push back the upper lid to
fully open it. Avoid bumps with the inner lid when removing the inner pot.

2. Add rice and water
Using 2 cups of rice as an example, add 2 measuring cups of rice into the pot, then add water up to the second measuring line. When adding water, do not exceed the measuring line for the corresponding number of cups of rice to prevent the rice cooker from overflowing or a possible short circuit;

3. Setting menu
Turn on the rice cooker and press the Select button to navigate to different cooking modes, including Rice, Brown Rice, and Congee. For example, press the Select button and navigate to the Rice mode;

4. Start cooking
Press the Start button to start the cooking mode.
WARNING:
The Rice and Brown Rice mode is for rice cooking only. Cooking other food in this mode will cause scalds or impair the product performance.

12. Q: The cooking mode instructions of the Xiaomi Smart Multifunctional Rice Cooker 3L

A: 1. Rice
The Rice mode is the default cooking mode. You can press the start button on the control panel to start cooking rice directly;
Note:
The cooking time of the Rice mode is 1 hour fixed; The actual cooking time will vary depending on the amount of rice water.

2. Brown rice
Press the select button and navigate to the Brown Rice mode. Then, press the start button to start cooking;
Note:
The cooking time of the brown rice mode is 1 hour and 40 minutes fixed.

3. Congee
Press the select button and navigate to the Congee mode. Then press the start button to start cooking;
Note:
The default cooking time of the Congee mode is 90 minutes. Go to the Mi Home app to set the desired cooking time(support customization from 40 minutes to 4 hours).

4. Soup
Press the select button and navigate to the Soup mode. The default time is 90 minutes. Then press the start button to start cooking;
Note:
The default cooking time of the Soup mode is 1 hour and 30 minutes. Go to the Mi Home app to set the desired cooking time (Supports customization from 60 minutes to 4 hours).

5. Steam
Press the select button and navigate to the Steam mode. Then, press the start button to start cooking;
Note:
The default cooking time of the Steam mode is 30 minutes. Go to the Mi Home app to set the desired cooking time. (Supports customization from 10 minutes to 60 minutes).

6. Reheat
Press the select button and navigate to the Reheat mode. Then, press the start button to start cooking;
Note:
The default cooking time of the Reheat mode is 30 minutes, cooking time can not be selected.

7. Keep Warm
Once cooking is finished, the rice cooker automatically enters the Keep Warm mode. You can also manually select the keep warm mode.
Note:
The default keep-warm time is 4 hours in rice or brown rice mode and 12 hours in other modes. The LED numeric display will count the keep-warm time positively. After 12 hours, the rice cooker will automatically stop keeping warm and switch to the standby mode.

13. Q: How to use the timer mode of the Xiaomi Smart Multifunctional Rice Cooker 3L?

A: After selecting a cooking mode (e.g. rice), press the Timer Button to set the time from the present to the completion of cooking. For example, if you intend to enjoy your meal after 10 hours, set the timer to show as 10:00 (which means 10 hours 0 minutes).
Note:
The time to set in timer ranges from 15 minutes to 24 hours excluding the cooking time. Each time you press the Timer Button, the time will increase by 15 minutes. If you press and hold the Timer Button, the time will increase quickly in a 30-minute unit. Press the Start Button to start scheduled cooking.

14. Q: What’s the meaning of the scale lines on the inner pot of the Xiaomi Smart Multifunctional Rice Cooker 3L?

A: The scale lines on the inner pot are divided into the rice cooking scale and the Congee cooking scale.
Note:
The scale line is the water level line, and the scale numbers indicate the number of cups of rice.
1. The rice cooking scale: 
Using 2 cups of rice as an example, add 2 measuring cups of rice into the pot, then add water up to the second measuring line. When adding water, do not exceed the measuring line for the corresponding number of cups of rice to prevent the rice cooker from overflowing or a possible short circuit.
2. The congee cooking scale:
It is divided into thin porridge and thick porridge. Using 1 cup of rice for thick porridge as an example, add 1 measuring cup of rice into the pot, then add water up to the first measuring line.

15. Q: How many cups of rice can be cooked in the Xiaomi Smart Multifunctional Rice Cooker 3L at least? Does it support cooking half a cup for 1 person?

A: The minimum amount of rice for Xiaomi Smart Multifunctional Rice Cooker 3L is 1 cup, you can cook half a cup of rice, but it will affect the taste of rice, so it is recommended to cook 1 cup.

16. Q: How does the Xiaomi Smart Multifunctional Rice Cooker 3L distinguish the porridge and rice?

A: Xiaomi Smart Multifunctional Rice Cooker 3L distinguishes between porridge and thin rice by the consistency and thinness of the porridge, and you can make porridge and thin rice by following the ratio of rice and water on the scale of the inner pot.
Note:
The cooking time can be adjusted within 40 minutes to 4 hours in the Mi Home app, the length of time determines the consistency of the porridge.

17. Q: Does the inner pot of the Xiaomi Smart Multifunctional Rice Cooker 3L support washing the rice?

A: The inner pot can be used directly for washing rice, but frequent use is not recommended. Frequent use will affect the life of the inner pot, so it is recommended to use a special rice-washing tool.

18. Q: Can the functions of the Xiaomi Smart Multifunctional Rice Cooker 3L be tested without adding water?

A: It can be used to simply test the rice cooker. The rice cooker itself has a high-temperature protection function. If it is dry-fired for a while, it will stop heating. In order not to affect the normal use of the product, please avoid dry burning the inner pot.

19. Q: Is the control panel of the Xiaomi Smart Multifunctional Rice Cooker 3L waterproof?

A: The control panel has a waterproof structure design. During use, if water is accidentally poured onto the surface of the rice cooker, it will not cause damage or electric shock, and it can still be used normally. However the product is not waterproof inside, so be careful not to pour water into the heating plate or the power cord interface.

20. Q: Can elderly people use the Xiaomi Smart Multifunctional Rice Cooker 3L?

A: Xiaomi Smart Multifunctional Rice Cooker 3L adopts a minimalist design style and uses one-touch operation, which is more suitable for the elderly than an ordinary rice cooker.

21. Q: Can I touch the inside of the Xiaomi Smart Multifunctional Rice Cooker 3L with my hands after cooking?

A: No, this rice cooker is heated by an electric hot plate. The residual temperature of the product is still high after cooking is completed and there is a risk of burns from hand contact.

22. Q: Can the inner pot of the Xiaomi Smart Multifunctional Rice Cooker 3L be used on an induction cooker or gas stove?

A: It is strictly prohibited to use an induction cooker or gas! The temperature is not controllable on the induction cooker or gas, which will damage the coating and cause deformation of the inner pot.

23. Q: Can I move the Xiaomi Smart Multifunctional Rice Cooker 3L during cooking?

A: It is not recommended to move the rice cooker during cooking, which can cause a steam burn risk.

24. Q: Can the lid of the Xiaomi Smart Multifunctional Rice Cooker 3L be opened during cooking?

A: The product can be opened midway without affecting the work, but long-term opening will affect the temperature detection.

25. Q: If forget to unplug the Xiaomi Smart Multifunctional Rice Cooker 3L after using it, will it cause damage to the rice cooker?

A: No, the rice cooker will automatically enter the standby mode after cooking.
Note:
After cooking, it is recommended to unplug the power supply.

26. Q: What is the requirement for the distance between the Xiaomi Smart Multifunctional Rice Cooker 3L and the wall?

A: There is no requirement for the distance from the wall. The exhaust height of the steam outlet must be greater than 20cm. In addition, the distance to the gas stove must be more than 30cm, otherwise the rice cooker will be damaged.

27. Q: Will the Xiaomi Smart Multifunctional Rice Cooker 3L spray rice soup from the air outlet on the top when cooking? If I want to cook softer rice, can I add water not in proportion?

A: Please follow the instructions, the rice soup will not be sprayed. It is recommended to add rice to water according to the instructions. If you need to cook it softer, please increase the cooking time.

28. Q: The settings of the Xiaomi Smart Multifunctional Rice Cooker 3L are wrong. How to cancel and reset after starting cooking?

A: You can press the [Cancel] Button and set it again.

29. Q: Does the rice ladle of the Xiaomi Smart Multifunctional Rice Cooker 3L have support points?

A: No.

30. Q: What's the best way to store the leftovers in the Xiaomi Smart Multifunctional Rice Cooker 3L in hot weather?

A: In hot and humid weather, rice is more likely to go bad when stored for a long time, resulting in sour and rancid flavors. After it goes bad, there are many kinds of bacteria in the rice and it cannot be eaten anymore. It is recommended to cook rice as needed to avoid leftovers.
Tips for dealing with leftover rice:
1. It is recommended to use product insulation function to continuously maintain heat;
2. Pour out the rice and let it cool before storing it in the refrigerator;
3. After daily use, please pay attention to cleaning the cover plate and the support ring.

31. Q: Is the reservation time function of the Xiaomi Smart Multifunctional Rice Cooker 3L also suitable for cooking porridge and soup?

A: Xiaomi Smart Multifunctional Rice Cooker 3L provides reservations for cooking porridge and soup, but please consider weather factors before setting the reservation time. If the weather is too hot, it is recommended to shorten the reservation time.

32. Q: What gear should use to cook leftover rice in the Xiaomi Smart Multifunctional Rice Cooker 3L?

A: You can use congee cooking mode, and you need to add water according to the amount of water for cooking porridge.

33. Q: What parts of the Xiaomi Smart Multifunctional Rice Cooker 3L need to be disassembled and cleaned after cooking?

A: To ensure the hygiene of the rice, when cleaning the inner pot, please remove the inner cover and the steam valve for cleaning. At the same time, clean the dirt on the inner pot ring and the accumulated water in the support ring. Also, clean the rice paddle and soup ladle after use.

34. Q: How to remove and assemble the steam valve of the Xiaomi Smart Multifunctional Rice Cooker 3L? How to clean it?

1. Disassembling
a. Gently dig out the steam valve and remove it;
Note:
Clean the inner lid and steam valve after every use.

b. Gently push out the inner cover of the steam valve (as shown in the figure), and remove it;

c. Hold the inner lid with both hands and pull it outwards, then remove it;

2. Washing
Please wash the steam valve with water, dry it and use it. It is easier to clean after soaking;
3. Assembling
a. Align and push the inner cover onto the steam valve to assemble it;

b. Align the steam hole on the steam valve with the steam outlet and install the steam valve;
Note:
The steam valve must be installed correctly, otherwise it may cause scalds or impair the product performance.

c. Align the inner lid to the latch and gently push the inner lid into it. When you hear a click sound, the buckle is locked firmly.

Note:
The inner lid must be installed, otherwise the upper lid of the rice cooker cannot be closed.

35. Q: Can the inner lid of the Xiaomi Smart Multifunctional Rice Cooker 3L be removed and cleaned?

A: The inner lid of the Xiaomi Smart Multifunctional Rice Cooker 3L adopts a removable design, which can be disassembled and cleaned separately after use.

36. Q: Can I still use the inner pot of the Xiaomi Smart Multifunctional Rice Cooker 3L after the coating peels off?

A: It is not recommended to continue using it because it will affect the non-stick properties; the inner pot of the Xiaomi Smart Multifunctional Rice Cooker 3L complies with food hygiene certification, and the peeling paint will not harm the body.

37. Q: How to maintain the inner pot of the Xiaomi Smart Multifunctional Rice Cooker 3L?

A: When not in use, clean the inner pot, wipe away accumulated water and minimize dry burning of the inner pot. When washing rice, try not to rub against the inner wall of the pot.
When cleaning after meals, it is best to soak it for a while before using it. Wipe clean with a soft cloth. Be careful not to use hard objects such as steel balls or scouring pads to clean the inner pot, which will damage the coating and affect its service life.

38. Q: How to clean the inner pot of Xiaomi Smart Multifunctional Rice Cooker 3L?

A: Please be careful not to use hard objects such as scouring pads or steel wool balls to clean the inner pot, so as not to damage the coating and affect the non-stick performance. It is recommended to soak it in water for a while, and then wipe it gently with a soft cloth to clean it. It can also be cleaned and disinfected in a dishwasher.

APP Related

1. Q: How to download the Mi Home App for the Xiaomi Smart Multifunctional Rice Cooker 3L?

A: The connection method is as follows:
Download App: Scan the QR code to download and install the app. You will be directed to the connection setup page if the app is installed already. Or search Mi Home in the app store to download and install it.

2. Q: Does the Xiaomi Smart Multifunctional Rice Cooker 3L support the network connection?

A: Yes, the Xiaomi Smart Multifunctional Rice Cooker 3L supports networking and needs to be configured through the Mi Home App. You can control the rice cooker by connecting to the Mi Home App.
Tap [Settings] in the upper right corner, and enter it. On the interface, you can turn on the [Notification when cooking is complete] option >> tap [Rice type information] to select the rice type >> [Location Management], [Device Share], you can select as your preference.

3. Q: Does the Xiaomi Smart Multifunctional Rice Cooker 3L support firmware upgrade?

A: The Xiaomi Smart Multifunctional Rice Cooker 3L supports firmware upgrades. It is recommended that you upgrade the firmware to the latest version when using it to ensure the experience.
The upgrade method is as follows: After binding the Xiaomi Smart Multifunctional Rice Cooker 3L to the Mi Home App, open the rice cooker plug-in: [Settings] >> [Firmware Upgrade] >> [Check for Updates].

4. Q: How to connect the Xiaomi Smart Multifunctional Rice Cooker 3L to the Mi Home App?

A: Add the device: Open the home screen of the Mi Home App, tap [+] at the upper right corner, and then follow the prompts to add your device.
Note:
1. The version of the app might have been updated, please follow the instructions based on the current app version;
2. Please select a region based on your location, such as France, the United Kingdom, Singapore, the United States, Russia, etc.

5. Q: Which country should I choose to connect the Xiaomi Smart Multifunctional Rice Cooker 3L to the Mi Home App?

A: The Xiaomi Smart Multifunctional Rice Cooker 3L supports the following Internet-connected countries. Please select your region in the Mi Home App for network distribution as needed.

Region	Country
Europe	Spain, Italy, France, Germany, Ukraine, Poland, Bulgaria, Greece, Norway, Finland, Sweden, Denmark, Switzerland; Netherlands, Belgium, Luxembourg, Portugal, Czech Republic, Hungary, Austria, Slovakia, Slovenia, Lithuania, Estonia, Latvia, Croatia, Malta, Romania, Iceland.
CIS countries	Russia, Belarus, Kazakhstan.
Middle East	Turkey, Israel, Iraq, and Jordan.
Africa	Egypt, Morocco, and South Africa.
Latin America	Peru, Chile, Brazil, Argentina, Paraguay, Uruguay, Panama.
Pan-Southeast Asia	Indonesia, Myanmar, Vietnam, Laos, Thailand, Australia, New Zealand.

 

6. Q: How to reset the Wi-Fi on the Xiaomi Smart Multifunctional Rice Cooker 3L?

A: Press and hold the cancel and select buttons for 3 seconds, you can reset your Wi-Fi. When the indicator turns from off to blinking orange, the Wi-Fi enters a waiting-for-connection status.

7. Q: What should I do if the Xiaomi Smart Multifunctional Rice Cooker 3L cannot connect to Wi-Fi?

A: The solution of the Xiaomi Smart Multifunctional Rice Cooker 3L cannot connect to Wi-Fi:
1. Reset Wi-Fi;
2. Exit the Mi Home App on your mobile phone and re-enter;
3. Reconnect to Wi-Fi (the product should be placed in a place with sufficient Wi-Fi signal strength);
4. Set the Wi-Fi password at home to a simple password (the following special characters cannot be set as password: “/ \\ %”);
5. Place the product close to the wireless router at home;
6. Use another mobile phone as a hotspot, then reset the router Wi-Fi after the connection is successful;
7. The router must use the 2.4GHz frequency band and does not currently support the 5.0GHz frequency band network;
8. Set the router encryption method to WPA[TKIP]/WPA2[AES] (WEP and WAPI encrypted hotspots are not supported yet).
Note:
1. There is a private wireless network connected to the external network (it is not recommended to connect to an unstable public network);
2. Open the WiFi settings of the mobile phone to see if the Wi-Fi starting with "chunmi-oven-XXX" and confirm whether the product Wi-Fi module is damaged. If the Wi-Fi starts with Chunmi, it means there is no problem with the product module. Please adjust the network and reconnect;
3. If you confirm that the above operations are correct, please contact the after-sales service center.

8. Q: What to do if the firmware update of the Xiaomi Smart Multifunctional Rice Cooker 3L fails?

A: If the firmware upgrade is unsuccessful, you can troubleshoot as follows:
1. The firmware cannot be updated while it is in working state. You can try again in a non-working (starting) state;
2. Please check whether the Wi-Fi connection is normal, and you can try changing the network;
3. Try the firmware upgrade again.

Troubleshooting

1. Q: Why does the Xiaomi Smart Multifunctional Rice Cooker 3L overflow when cooking porridge?

A: If the rice cooker over-flow when cooking porridge, please check by referring to the following methods:
1. Check whether the bottom of the inner pot is uneven;
2. Check whether the ratio of rice to water is matched as specified (too much);
3. Check whether there are foreign objects on the bottom of the inner pot and the top surface where the bottom sensor fits;
4. Check whether the surface of the aluminum cover of the bottom sensor is deformed;
5. Check whether you use the wrong gear when cooking. Porridge is cooked slowly with low heat. If you use the rice cooking gear, it will overflow.
For example: when cooking porridge, use the Rice gear to cook.
Note:
The [Rice] gear is only suitable for cooking rice. Please use the porridge setting for cooking porridge.

2. Q: What to do if cooking rice with the Xiaomi Smart Multifunctional Rice Cooker 3L that doesn't smell or taste good?

A: 1. Check whether the ratio of rice to water matches the requirements of the inner pot scale (too much or too less will affect the taste of the rice);
2. Check whether the production date of the rice exceeds 6 months. Storing edible rice for too long will also affect the taste of the rice;
Friendly Tip:
Please clean the device’s cover and steam valve before and after using the rice cooker to prevent residual rice water from affecting the rice cooking effect.

3. Q: Is it normal for the Xiaomi Smart Multifunctional Rice Cooker 3L to make a clicking sound while cooking?

A: Xiaomi Smart Multifunctional Rice Cooker 3L adopts the traditional chassis heating principle. When the device is cooked, the cooking curve needs to be adjusted by turning on and off the relay. There will be a slight on-off sound during the working process of the relay. This is a normal working principle of the device and is a normal phenomenon. Please feel free to use it.

4. Q: Why does the Xiaomi Smart Multifunctional Rice Cooker 3L spark when the power cord is plugged in?

A: Generally, an electrical device will generate a surge current when it is powered on, and there will be a slight spark between the socket and the plug to a certain extent. In addition, if the conductive copper sheet of the socket is deformed or loose, sparking will be more obvious. It is also recommended to use a good-quality socket, preferably with a switch.

5. Q: What should I do if there is water in the upper cover of the Xiaomi Smart Multifunctional Rice Cooker 3L?

A: The control panel on the upper cover is sealed, but the rice cooker cannot be washed directly with water. The water can flow to other electrical components and cause product failure. Please pay attention to the operation.

6. Q: Why does the cooking time of the Xiaomi Smart Multifunctional Rice Cooker 3L jump?

A: The cooking time of fine rice, when not reserved, is automatically adjusted during the cooking process according to different conditions;
The cooking time for 1 and 3 cups of rice is different. For example, rice type, rice-water ratio, softness and hardness, water adding temperature, etc;
If these factors are different, the corresponding cooking curves will be different.
The cooking time is generally 45-60 minutes. However, if you use the reservation function for fine cooking or quick cooking because the reservation is the completion time, the cooking time is fixed (60 minutes of fine cooking) to ensure that cooking is completed according to the time set in your appointment.

7. Q: The fine cooking time of the Xiaomi Smart Multifunctional Rice Cooker 3L is one hour. Why does it sometimes take 40 minutes to cook?

A: The default cooking time for fine rice is one hour, but the specific cooking time will be adjusted automatically and intelligently according to the amount of rice water added. When the amount of rice is low, the cooking time will be shorter, which is normal.

8. Q: Why can’t I see the Xiaomi Smart Multifunctional Rice Cooker 3L function menu clearly under strong light?

A: This design considers most of the ambient light used by the rice cooker and the brightness of the LED light that is comfortable for the human eye. The appropriate brightness is finally determined after extensive testing. It is recommended not to use it under strong light.

9. Q: Does the nominal capacity of the Xiaomi Smart Multifunctional Rice Cooker 3L refer to the amount of rice?

A: The "L" number on the back of the rice cooker refers to the maximum amount of water that the product’s inner pot can hold, not the amount of rice.
Tip:
1. Add water to the pot so that it does not overflow. Due to differences in the production processes and measurement techniques, there will be a slight deviation in the actual measurement. Please cook according to the water level line of the inner pot;
2. The actual measured volume is not less than 95% of the nominal rated volume.

10. Q: Why did the porridge I cooked last night overflow when I heated it with the rice function of the Xiaomi Smart Multifunctional Rice Cooker 3L today?

A: Since the porridge will solidify, the density of the gas in the saturated steam will increase, which will accelerate the floating of the bubble liquid and inevitably cause overflow. It is recommended to add a small amount of water to the porridge before heating, stir evenly, and use the [porridge] function to heat so that the pot will not overflow. Be careful not to use the [Rice] button to heat the porridge.

11. Q: What to do if the rice made according to the ratio of water and rice in the manual is a bit hard on the Xiaomi Smart Multifunctional Rice Cooker 3L?

A: Individual taste can vary, if you feel the rice is a bit hard, you can put in more water than the usual standard within half scale (be careful not to put in more). In addition, if the rice is reserved or soaked for a long time, it will absorb more water, and the rice can be a little hard.

12. Q: Why is there rice soup all around after cooking porridge with the Xiaomi Smart Multifunctional Rice Cooker 3L?

A: 1. Check whether you are using the rice cooking function incorrectly to cook porridge;
2. Check whether the water you added exceeds the water level;
If the above is normal, there can be a problem with the temperature sensor. Please apply for after-sales.

13. Q: Can the Xiaomi Smart Multifunctional Rice Cooker 3L cook rice if the sealing ring is deformed or damaged?

A: Deformation and damage of the sealing ring will cause air leakage, affecting the cooking effect and the service life of the product.

14. Q: Why does the top cover of the Xiaomi Smart Multifunctional Rice Cooker 3L become wet after cooking?

A: The cooking process will generate steam, and the cover will form a little condensation water when it comes into contact with the steam, and there will be a little residue after cooking. It is recommended to clear the accumulated water and inner cover assembly in time after use.

15. Q: What should I do if the inner cover of the Xiaomi Smart Multifunctional Rice Cooker 3L cannot be installed after cleaning?

A: When installing, please install the lower side of the inner cover first, and then press the upper side. Installation will be much easier with the correct installation method.

16. Q: Why doesn’t the Xiaomi Smart Multifunctional Rice Cooker 3L work after being powered on?

A: If the rice cooker does not work after being powered on, please refer to the following steps to troubleshoot:
1. Check if the buttons have no tactile feedback or cannot be pressed down;
2. Ensure that the inner pot is placed inside;
3. Check if the lid is open and press the start button;
4. If it still doesn’t work, please apply for the after-sales testing.

17. Q: What to do if the switch cover of the Xiaomi Smart Multifunctional Rice Cooker 3L is abnormal?

A: If the switch cover is abnormal, please refer to the following steps to troubleshoot:
1. In a well-lit place, check whether there is any foreign matter in the square hole of the cover opening button;
2. Try opening and closing the lid again to confirm if it is not properly aligned. After proper alignment, there should be a slight clicking sound;
3. Check whether the cover opening button is stuck and cannot be pressed in or popped out;
4. Check whether the lock of the upper cover lining component is deformed or detached.
Note:
Check whether the inner cover assembly is installed in place.
The solution:
1. If there is any foreign matter, use a toothpick or other thin hard object to clean it;
2. Eliminate non-operational issues. According to the user's description, guide them to the after-sales service point to replace aging or damaged components.

18. Q: What should I do if the buttons don't respond to the Xiaomi Smart Multifunctional Rice Cooker 3L?

A: When the product is cooking rice, porridge, and keeping warm, buttons other than [Cancel] cannot be operated. Please press the [Cancel] button to enter standby mode and try again.

19. Q: Why is the rice not fully cooked in the Xiaomi Smart Multifunctional Rice Cooker 3L?

A: 1. Check whether the rice-to-water ratio matches the specified requirements (Insufficient water volume);
2. Verify if the rice's production date exceeds 6 months (store rice in a sealed manner, avoid spreading and drying, as rice with low moisture content tends to be hard to undercook; consider adding more water);
3. Check whether there are foreign objects on the bottom of the inner pot and the top surface where the bottom sensor fits;
4. Check whether the surface of the aluminum cover of the bottom sensor is deformed.

20. Q: What to do if the Xiaomi Smart Multifunctional Rice Cooker 3L leaks air?

A: If you encounter the problem of air leakage during cooking, please follow the steps below:
1. Please confirm whether there is air leakage (water droplets), clean and disassemble the bubble breaker, inner cover and other components;
2. Remove the steam valve and check whether the seal of the steam valve is aged, deformed, or damaged;
3. Check whether the inner cover seal is burn-in, deformed, or damaged;
4. Check whether the steam valve assembly is not installed and can still be installed into the inner cover;
5. If non-operational problems are excluded. Please go to an after-sales outlet to replace aging or damaged parts.

21. Q: Why does the Xiaomi Smart Multifunctional Rice Cooker 3L overflow when cooking porridge?

A: If you encounter the problem of overflow when cooking porridge, please follow the steps to troubleshoot:
1. The rice and water do not match the required scale (too much);
2. You need to use the porridge setting to cook porridge;
3. Check whether there are foreign objects on the bottom of the inner pot and the top surface where the sensor fits. If there are foreign objects, please clean the foreign objects on the surface of the sensor in time;
4. Check whether there are any unevenness on the surface of the aluminum cover of the pot bottom sensor;
5. Check whether the product during the cooking process has the error code E-09/E-10;
6. Check whether there are any irregularities on the mating surface of the inner pot bottom and the sensor;
7. If non-operational problems are excluded. Please contact the after-sales service center for further processing.

22. Q: Why does the Xiaomi Smart Multifunctional Rice Cooker 3L overflow when cooking?

A: If the rice cooker over-flow when cooking, you can refer to the following steps to troubleshoot:
1. The ratio of rice and water does not match the required scale (too much water);
2. Check whether there are foreign objects on the bottom of the inner pot and the top surface where the sensor fits;
3. Check whether there are any irregularities on the surface of the aluminum cover of the pot bottom sensor;
4. Check whether the product during the cooking process has the error code E-09/E-10;
5. Check whether there are any irregularities on the mating surface of the inner pot bottom and the sensor.

23. Q: Why does the Xiaomi Smart Multifunctional Rice Cooker 3L result in whitish rice?

A: Please refer to the following steps to troubleshoot:
1. Check whether the bottom of the inner pot is uneven;
2. Check whether the ratio of rice and water matches the specified requirements (too much).

24. Q: Why does the Xiaomi Smart Multifunctional Rice Cooker 3L have an odor during cooking?

A: 1. Check whether there are any food residues and water accumulation in the steam valve assembly and inner cover assembly;
2. Check whether there is any peculiar smell in the sealing ring of the steam valve and the inner cover assembly.

25. Q: Why does the bottom of the Xiaomi Smart Multifunctional Rice Cooker 3L turn scorched when cooking?

A: If the bottom of the rice cooker turns scorched when cooking, please troubleshoot by the following steps:
1. Check whether the rice is washed and cleaned;
2. Check whether the bottom of the inner pot is uneven;
3. Check whether there are foreign objects on the bottom of the inner pot and the top surface where the bottom sensor fits;
4. Check whether the surface of the aluminum cover of the bottom sensor is deformed;
5. If the problem persists, please contact the after-sales service center for further processing.

26. Q: Why does the rice become hard or smelly when the Xiaomi Smart Multifunctional Rice Cooker 3L keeps warm?

A: Please check by referring to the following steps:
1. Check whether the holding time exceeds 12 hours;
2. Check whether the bottom of the inner pot is uneven;
3. Check whether there are foreign objects on the bottom of the inner pot and the top surface where the bottom sensor fits;
4. Check whether the surface of the aluminum cover of the bottom sensor is deformed.

27. Q: Why can’t the reservation function of the Xiaomi Smart Multifunctional Rice Cooker 3L be completed on time?

A: Check if you press the start button after setting the reservation time (The reservation time is the completion time, which is the meal start time, not the start time);
Note:
Product reservation refers to the preset time to complete not Beijing time. The product does not have a clock function.

28. Q: Why is the body of the Xiaomi Smart Multifunctional Rice Cooker 3L jitter when the lid is opened?

A: The spring will attenuate to a certain extent during the use of the Xiaomi Smart Multifunctional Rice Cooker 3L. Therefore, to ensure that the product opens and closes the lid smoothly, new products are generally allowed to have a slight jump, so please feel free to use it.

29. Q: Is it normal that there is a slit in the lid of the Xiaomi Smart Multifunctional Rice Cooker 3L?

A: To ensure that the product can open and close the lid normally, a certain margin for closing the lid needs to be reserved, so there is a certain gap, and you can use it with confidence.

30. Q: What’s the meaning of the error code on the Xiaomi Smart Multifunctional Rice Cooker 3L?

A: If the following error code appears on the Xiaomi Smart Multifunctional Rice Cooker 3L, please contact the after-sales service center.
E-09: The top sensor is damaged (including a short circuit and broken circuit);
E-10: The bottom sensor is damaged (including a short circuit and broken circuit);
E-11: Communication error.