1. Please verify whether there is a pot placed on the induction cooker;
2. Ensure that the selected cookware is designated for induction cookers or has a diameter smaller than the heating area of the induction cooker. (Note: Cookware made of ceramic, glass, or aluminium should not be used on the induction cooker);
3. Confirm the use of a dedicated induction cooker cast iron flat-bottomed pot.
If the above operations are correct, please contact customer service for further assistance.