POCO M4 Pro FAQ

Overview
1.Q:What are the features of POCO M4 Pro? 
A:POCO M4 Pro adopts a 5000mAh large rechargeable battery,the standard wired charger output is 33W Pro flash charge. The phone is equipped with MediaTek Helio G96 processor, and 6.43 inch eye-protection screen,which brings a cinematic visual experience.

Appearance
1.Q:What are the features of POCO M4 Pro, and what material does it use?
A:POCO M4 Pro uses a 6.43 inch screen. The screen protection glass material is Corning GG3, fully fitted.

2.Q:Does POCO M4 Pro have touch button?
A:POCO M4 Pro supports virtual keys + full screen gestures, multi-touch (ten points).

3.Q:Does POCO M4 Pro have a LED charge indicator light? 
A:POCO M4 Pro doesn’t have a LED charge indicator light.

4.Q:What specification port does POCO M4 Pro use?
A:POCO M4 Pro supports Type-C earphones; Type-C to 3.5mm digital headset can be used. 

5.Q: Does POCO M4 Pro support AI face unlock?
A: 1.POCO M4 Pro supports AI face unlock and Side fingerprint sensor.The face unlock of POCO M4 Pro can achieve fast and safe face unlock through high-precision intelligent matching through face detection, attitude estimation, quality assessment, feature extraction, face comparison, in vivo detection and other technologies.
Risk tip: Face recognition is less secure than graphic, digital and hybrid passwords, and the phone could be unlocked by photos, people with similar looks or objects with similar features.

6. Q: Does POCO M4 Pro support waterproofing?
A: POCO M4 Pro supports IP53 living waterproof. Damages caused by invading liquid or dust are not covered by the warranty. In addition, life dustproof spillage function will be reduced due to daily wear and tear, not permanent effective. Do not charge your mobile phone in wet condition.

7. Q:How long does it take to charge POCO M4 Pro fully with a standard charger?
A:It is fully charged in 45min in Lab test environment.

8. Q:Standard package:
A:POCO M4 Pro | 33W Adapter | USB Type-C Cable | SIM Eject Tool | Protective Case | Quick Start Guide | Warranty Card




Hardware related
1.Q: What is the selfie effect of POCO M4 Pro front camera?
A: POCO M4 Pro uses a 16MP camera with AI portrait mode in the front,you can express the emotions through the lens.

2. Q: How does the POCO M4 Pro rear camera?
A: The POCO M4 Pro’s main camera adopts 64MP(main camera)+2MP(macro camera)+8MP(wide-angle), which can detect multiple scenes to create better images.

3.Q:Does POCO M4 Pro support EIS electronic and OIS optical stabilization?
A: The front and rear lenses do not support OIS optical image stabilization, only EIS electronic image stabilization.

4.Q: Does it support HDR mode?
A: HDR mode is supported.

5.Q: What screen does POCO M4 Pro use?
A: POCO M4 Pro uses a 1080*2400 resolution screen. At present, most apps on the market can automatically recognize the size and resolution of the phone's screen. A small number of software or play video may not be full screen, not full screen software can be in the full screen Settings can force full screen, no black edge.
Note: if the current frequently used App of shows abnormal display and screen proportion is out of balance, it can be suggested to leave submits feedback in the Home Screen>> Tools >>Services & feedback>> Submit feedback >>report detailed description of the problem of the App name and click send, and App developers will make adaptation updates.

6.Q: What are the features of the POCO M4 Pro screen?Does it support sun screen, night screen, eye protection mode and color temperature adjustment?
A: POCO M4 Pro use a 6.43 inch eye-protection screen with a resolution of 1080*2400.It supports sunlight screen and eye protection mode and use self-developed sunlight screen algorithm to add functions such as scene distinction and memory color protection.

7.Q: What kind of SIM card can POCO M4 Pro use?Does it support external SD card?

A: POCO M4 Pro adopts Dual SIM, dual standby: 4G+4G. It supports external SD card.
Note 1: It is not recommended to cut the card by yourself, which may cause the card to be damaged, the card cannot be recognized or the SIM card cannot be taken out.

8.Q: Does POCO M4 Pro support 5G ?
A: POCO M4 Pro doesn’t support 5G networks.

9.Q: Does POCO M4 Pro support VoLTE?
A: POCO M4 Pro supports VoLTE (HD voice and video calling).Use this feature to make the call faster, better call quality.It needs SIM card operator to support, and the region has VoLTE network signal coverage.

10.Q: Does POCO M4 Pro support VoWiFi?
A: POCO M4 Pro supports VoWiFi.

11.Q: What is the capacity of the POCO M4 Pro battery?
A: POCO M4 Pro battery capacity is 5000mAh large capacity.
* The actual situation may vary with usage scenarios and software versions.

12.Q: Does POCO M4 Pro support NFC (near field communication)?
A: POCO M4 Pro supports NFC.

13.Q: Does POCO M4 Pro support WiFi Direct\WiFi Display?2.4G/5GWiFi?
A: POCO M4 Pro supports WiFi Direct/WiFi Display, 2.4G WiFi supports 11B/G/N; 5G WiFi supports 11A/11N/11AC.
14.Q: What is the bluetooth version of POCO M4 Pro?
A: POCO M4 Pro uses Bluetooth 5.0, can connect to external devices such as bluetooth mouse and bluetooth keyboard. 

15.Q: What are the Bluetooth audio protocols supported by POCO M4 Pro?How many Bluetooth headsets can be paired at most?
A: POCO M4 Pro supports SBC/AAC/APTX. The phone can support up to 5 Bluetooth headset pairing.

16.Q: What Global band does POCO M4 Pro support?
A: Supports 4G / 3G / 2G

4G:

FDD-LTE Band 1, 2, 3, 4, 5, 7, 8, 20, 28

TDD-LTE Band 38, 40, 41(2535MHz-2655MHz)

3G: WCDMA Band 1, 2, 4, 5, 8

2G: GSM Band 2, 3, 5, 8

*4G connectivity may vary based on region availability and local operator support.

*The frequencies supported by the device may vary depending on the region.

System related
1.Q: Does POCO M4 Pro have voice assistant?
A: POCO M4 Pro has Google voice assistant.

2.Q: Does POCO M4 Pro support high volume mode?
A: POCO M4 Pro supports the high-volume mode. After adjusting the call volume to full, press the volume + button upward to enable the high-volume mode.By optimizing the software with the underlying hardware, the volume of the receiver can be increased again.At the same time, POCO M4 Pro supports external amplifying volume, which greatly improves the external playback volume and sound quality of the phone.

3.Q: Does POCO M4 Pro support big MAC fonts?
A: POCO M4 Pro supports big MAC font, which makes reading large characters easier and more convenient for the elderly.
Open path: System Settings >> Display >> Text size >> select "big MAC".

4.Q: Does POCO M4 Pro support split screen mode?
A: POCO M4 Pro supports split screen mode.

5.Q: Does POCO M4 Pro support full-screen gestures?
A: POCO M4 Pro supports full-screen gestures, which you can select directly at the first boot or switch in the full-screen options set by the system after entering the system.

6.Q: Does POCO M4 Pro support one-handed mode?
A: POCO M4 Pro supports one hand mode, open method: Settings >> Additional settings >> One-handed mode, you can choose to use different sizes.

7.Q: Does POCO M4 Pro support double click to wake up?
A: POCO M4 Pro supports double click on the screen to wake up (the system is turned off by default), which needs to be turned on manually.
Open Double tap screen to wake setting path: system settings >> Lock screen >> Double tap screen to wake.

8.Q: How does POCO M4 Pro perform hardware detection?
A: There are two ways of hardware detection for POCO M4 Pro:
Method 1: enter "*#*#64663#*#*" in the dial interface, or enter "*#*#6484#*#*".
Mode 2: in the Setting>>About phone>>All specs, click "kernel version" four times.

9.Q: Does POCO M4 Pro have Bootloader lock?
A: In order to improve the security of user data, ensure the reliability of phone search function, and prevent scalpers from batch swiping third-party ROM, which may lead to user information leakage or other system problems, POCO M4 Pro has added Bootloader lock.

10. Q: Does POCO M4 Pro support the Recovery mode to empty data?
A: POCO M4 Pro supports the Recovery mode to clear all data.Enter the Recovery mode: in the shutdown state, hold down the volume + power button, and release the power button until entering the Recovery mode after Mi Logo appears on the screen.