Xiaomi FlipBuds Pro FAQ

1. Q: What features of Xiaomi FlipBuds Pro？

A: 1. The exterior has undergone a high-gloss nano-NCVM coating process, producing a reflective surface and streamlined design, offering premium texture and grip.

2. Equipped with Qualcomm® QCC5151 flagship chip, Bluetooth version 5.2, for more stable and stronger signal.

3. The noise cancellation intensity is achieved by active noise cancellation technology, which supports a maximum noise reduction depth of 40dB.

4. 11mm super balanced speaker offers crisp treble, delicate mids and deep bass to deliver an immersive and exhilarating sound experience.

5. Low latency game video and audio, so that the audio and video synchronization, bringing a better game and video experience.

6. Battery life lasts for 28h, up to 7 hours in a single session. Fast charge for 5 minutes, and you can listen to music for 2 hours.

7. Three-microphone call noise reduction, noise reduction while accurately capturing the human voice, clear word without interference when talking.

8. Studio-level tuning, highly restored sound texture.

 

2. Q: What is the Bluetooth version of Xiaomi FlipBuds Pro？

A: Xiaomi FlipBuds Pro Bluetooth is the latest version 5.2.

 

1. Q: Does it support the battery replacement?

A: No, it doesn't support.

 

2. Q: How to charge Xiaomi FlipBuds Pro？

A: Charging case inserted into the charging cable by connecting the charger, the charging case itself will start charging, headphones into the charging case will start charging for the headphones. Headphones and charging case can be charged at the same time, can also be charged for the case alone.

 

3. Q: Does it support connecting a cell phone to left headphones or other device to the right, and using them as each single headphone?

A: It does not support the left and right headphones each connected to a cell phone and other devices, does not support as each single headphone to use.

 

4. Q: How to clear the pairing history of Xiaomi FlipBuds Pro with device and reset the headset?

A: There are 2 ways to delete the pairing record.

1. Delete Bluetooth record on cell phone: Phone Settings -> Bluetooth -> FlipBuds Pro -> Click -> Cancel pairing (take Xiaomi phone as an example).

Note: If the phone has logged into Xiaomi account, then canceling the headset pairing record will delete other devices that the headset has been connected binded with the account at the same time.

2. Delete Bluetooth record on Xiaomi FlipBuds Pro: put the left and right headset into the charging case, long press the charging case button for 10 seconds and then release, the headset indicator shows a red light blinking continuously and then a white light blinking continuously that the reset is successful.

Note: The reset process will clear the connection records between the left and right headphones and the headphones and the device. After the reset is completed, the headset will automatically turn on and complete the binaural connection and enter the pairing phone state.

 

5. Q: Does Xiaomi FlipBuds Pro support LHDC function？

A: No, it doesn’t.

 

6. Q: What is audio sharing? How does it work?

A: Audio sharing: It is to connect two Bluetooth headphones at the same time and share the sound of one device. For example, two pairs of headphones listening to cell phone music at the same time.

1. This feature requires the phone to support audio sharing, currently supported phone models: Mi11 Ultra, Mi11 Pro, Mi11.

2. How to use: Connect two Bluetooth headsets at the same time, and after successful connection, open the option of "Audio Sharing" in the headset settings that are not marked as "In Use".

 

1. Q: Xiaomi FlipBuds Pro won't charge, won't turn on, indicator light doesn't light up, what to do?

A: Please follow the following steps to check:：

1. Check whether the charging case has power. If the charging case is not charged, charge the charging case and then charge the headset, and try to turn on the headset after charging. If the headset has not been used for a long time resulting in low power, it needs to be charged for a while before the indicator light will come on.

2. Check whether the charging contact of the headset and the charging needle in the charging case are damaged, dirty or in bad contact. If the charging contact at the bottom of the headset is dirty, please wipe the charging contact and put it into the charging case to charge the headset until the surface is clean.

3. Try to reset the headset, reset method: the right and left headset into the charging box open cover, long press the charging case button for 10 seconds, the charging case indicator light for the second time on the white light after releasing the button red light continuous flashing that is reset successfully.

5. If the issue persists, it is suggested to after-sale inspection.

 

2. Q: What to do if I can't search for Xiaomi FlipBuds Pro Bluetooth signal?

A: Please follow the following steps:

1. Make sure the headset is in the pairing state, the white light in the box flashes continuously when it is in the pairing state. If the white light inside the box is not flashing, the Bluetooth headset cannot be searched.

2. If the white light in the case is flashing continuously or cannot be searched, long press the charging case for 10s to reset the headset and then try to search for pairing.

3. Try to restart the phone, replace the phone, change the use of the environment after the search. If you still can not search, please apply for after-sales testing.

 

3. Q: What to do if Xiaomi FlipBuds Pro can't connect back to my phone after disconnection?

A: Turn off Bluetooth from your phone's Bluetooth device interface and turn it on again, then click connect the headset and see if you can connect successfully.

If you can't connect from cell phone, try to put the headset into the charging box and close the box, wait for 5s and then open the box to confirm whether you can connect back successfully.

If you still cannot connect using the above methods, please put the headset into the charging box, long press the charging box button for 10s, so that the headset into the pairing state, the cell phone side to re-search the connection.

 

4. Q: What to do if the sound is intermittent or noisy when using Xiaomi FlipBuds Pro?

A: Please follow the following steps:

1. It may be because the phone or headset is not sufficient power, please fully charged and then observe.

2. If the distance between the phone and the headset or between the two headphones is too far or there are objects blocking the signal (such as walls), there may be problems with intermittent sound or murmur, bring the phone and headset closer, two headphones closer, while avoiding the signal being blocked.

3. It may use the environment with signal interference, you can try to compare the use of other environments with or without this phenomenon.

4. Reset the headset, delete the connection record of the phone, restart the phone and then pairing use, if there is still a problem of intermittent sound or noise, change to another phone to test, if the problem still exists, it is suggested to after-sales for testing.

 

5. Q: What to do if Xiaomi FlipBuds Pro charging case cannot charge the headset?

A: First of all, please make sure the charging case is fully charged. Then check whether the contacts of the headset and the charging pin inside the charging case are dirty and have good contact. If the headset has lost power, the indicator light may not light up when charging at the beginning. It is recommended to observe the indicator light again after half an hour of charging, and if still cannot be charged, it is suggested to after-sales for testing.

 

6. Q: Why is the actual battery life of Xiaomi FlipBuds Pro shorter than the advertised time?

A： The battery life is tied to the usage habits, and the advertised battery life figures all correspond to specific scenarios (such as noise cancellation on/off, music format, etc.).

"Headphones last 2 hours with 5 minutes of charging", "Headphones last 7 hours with a single music", "28 hours with the charging case", headphones all refer to the following scenarios: volume 50%, music AAC format, noise reduction off; "Charging 5 minutes with the charging case 6 hours of life" is used to following scenario: the initial state of the charging case is low (not off, but the charging case very low battery, headphones in the box but the APP shows that the headphones are no longer charging); the headphones are used in the same scenario: volume 50%, music AAC format, noise cancellation off.