Mi Vacuum Cleaner G9 FAQ

1. Q: What features does Mi Vacuum Cleaner G9 have？

A:1. 120AW suction power:Easily absorbs dust and hair

2. Click-in battery replacement:Double battery life

3. Anti-tangle floor brush:Say goodbye to tangled up hair

4. Ultra long 60 min battery life:Longer running time

5. 99.97% filtration rate:Five-step filtration, high-efficiency separation

6. Removable dust cup:Clean easily

7.Multi-nozzle storage:Save more space

8.Wall-mounted charging station:Charge and store

9.Washable HEPA components:Easy to keep clean and maintain

 

2. Q:How long is the battery life of Mi Vacuum Cleaner G9？

A: The battery is 7×2500mAh high-capacity,Mi Vacuum Cleaner G9has60 minute long battery life.

 

3. Q: What is the rotations speed of the Mi Vacuum Cleaner G9？How’s the power?

A:100k rotations/min high-speed brushless motor,120 AW suction power.

 

4.Q:How to change the battery for Mi Vacuum Cleaner G9？

A: Mi Vacuum Cleaner G9 adopts Click-in battery.

Change method:

With one simple click, the battery can be replaced to achieve double running time. No need to wait for it to charge.

Note:Replacement battery needs to be purchased separately.

 

5. Q: What about Mi Vacuum Cleaner G9 ‘s dual charging design？

A: Charge both batteries at the same time:The vacuum cleaner is equipped with a wall-mounted charging rack where you can both charge and store your vacuum. The optional dual-charge expansion slot can charge two batteries at the same time. If the battery is low, simply switch out the batteries and have the vacuum cleaner return with full force in an instant.

 

6. Q: How many work modes does Mi Vacuum Cleaner G9 support？

A: There are three modes,easy to switch:

1.High power:Up to 8 minutes

2.Standard:Up to 27 minutes

3.Eco:Up to 60 minutes

7. Q: How does dust cup separate the dust and air？

A: 1.The high-efficiency multi-cyclone separation system generates a strong centrifugal force through the cyclone airflow, effectively throwing large particles to the bottom of the dust cup, quickly separating dust and air, ensuring smooth air circulation, and improving dust collection efficiency.

2.Large 0.6 liter dust cup:Removable design.The 0.6L large volume dust cup can hold more dust at one time. You can separate the bin with a click to wash and clean.

 

8. Q: How to solve all kinds of cleaning challenges？

A:1.Mini motorized brush:Clean dander, pet hair, etc.Equipped with a high-speed mite removal brush, the strong suction power can get deep into the fibers of fabrics, effectively removing hair, fur and dander on bedding, sofas, and mattresses.

2.Crevice nozzle:Easily clean in hidden corners. Use the crevice nozzle to clean narrow gaps and areas that are difficult to reach, in order to keep every corner clean.

3. 2-in-1 brush Clean beyond the floor:Easily clean your keyboard, sofa, bed sheets and more. The soft brush will not harm the furniture and effectively absorbs surface dust.

 

Scenarios of use the accessories

1.2-in-1 brush nozzle: suitable for cleaning dust on surfaces such as curtains, sofas and coffee tables.

Tip:

If any of the rotating parts become stuck, the product may stop automatically and can be used again after removing all stuck foreign objects.

The motor will stop automatically after high temperature protection, please wait until the battery temperature is normal before continuing to use.

2.Crevice nozzle : Suitable for cleaning door and window corners, wall corners, stairs and other narrow crevices.

3.High torque floor brush : Suitable for cleaning floors, marble, tiles, short pile carpets and other floors.

 

1.Q:What if Mi Vacuum Cleaner G9 can't work?

A:Generally, work failed is caused by the following reasons:

1. Low power protection, need to charge

2. The vacuum cleaner power switch is not turned on;Long press the power button for 1S

3. Motor plug protection;Clear foreign bodies

4. When the temperature is too high, the charging will be turned off.Please wait until the temperature drops below the recovery temperature of charging, then charge normally at the re-entry place

5. Motor damage/battery damage;Looking for after-sale treatment

 

2.Q:What should I do if the suction is weakened?

A:1. Please confirm whether the electric quantity is sufficient;

2, whether because the standard gear suction is small, can be adjusted as needed for the strong gear

3. Please confirm whether too much garbage is absorbed. If so, please clean up the dust cup in time.

4. Please confirm whether there is any foreign body blocked in the suction mouth and nozzles of the brush, if so, please clean up the foreign body in time;

5. Please confirm whether the mesh of HEPA is blocked by too much dust. If so, please clean up in time;

6. Please confirm whether the filter element and filter cotton have been washed. After washing, it is not dried and used directly, which will cause the dust and water to condense into blocks and block the filtration system.

7. If there is no blockage or power, gear and other problems, it may be the motor problem, please contact the after-sales service in time.

 

3.Q:What should I do if Mi Vacuum Cleaner G9 gets hot after working for a while?

A:1. Please check whether there is any foreign body blocking the pipe orifice or the main engine orifice. If this happens, please clean the foreign body in time;

2. Please check whether the filter element is dirty and has not been cleaned. If this happens, please clean the filter element in time

 

4.Q:Why does the Mi Vacuum Cleaner G9 stop automatically when it is used?

A:The brush of Mi Vacuum Cleaner G9 has over-flow temperature protection. When the brush head is blocked by foreign bodies, entangled or the motor temperature is too high, it will protect the machine from dangerous shutdown, remove foreign bodies or reduce the temperature, and restart the machine.

 

5.Q:What should I do when I use Mi Vacuum Cleaner G9 with too much noise?

A:Please check whether the dust cup is full and whether the suction of the brush is blocked by foreign matter. Clean up the foreign matter in time.

 

6.Q:How to do if Mi Vacuum Cleaner G9 motor sound up and down?

A: 1. Please confirm whether too much garbage is absorbed. If so, please clean up the dust cup in time.

2. Please confirm whether there is any foreign body blocked in the suction mouth and nozzles of the brush, if so, please clean up the foreign body in time;

3. Please confirm whether the mesh of HEPA is blocked by too much dust. If so, please clean up in time;

4. Please confirm whether the filter element and filter cotton have been washed. After washing, it is not dried and used directly, which will cause the dust and water to condense into blocks and block the filtration system.

5. If there is no blockage or power, gear and other problems, it may be the motor problem, please contact the after-sales service in time.

 

7. Q: How to do if Mi Vacuum Cleaner G9 can’t charge？

A: 1.Check whether the adapter is original

2.Check whether the adapter is properly inserted in the power socket,

3.Check whether the power socket indicator is on. If not, turn on the socket switch

4.Check whether the adapter is properly connected to the host. If the charging problem cannot be solved, contact the after-sales service.

 

8.Q: How to do if Mi Vacuum Cleaner G9 floor brush has noise？

A: Remove and clean the foreign body wound on both sides of the brush head, reinstall the brush and try again.