Mi Electric Shaver S500 FAQ

1.Q: What is the Travel Lock for Mi Electric Shaver S500?

Mi Electric Shaver S500 has a travel lock feature, mainly to prevent the shaver from accidentally starting in a duffel bag.

Lock the travel lock: Long press the open key for 3 seconds in the shutdown state, and the motor will not rotate, and it will enter the locked state. The indicator light of the travel lock will be on for 3 seconds and then go off.

Unlock the travel lock: When the travel lock is locked, short press the power key, the travel lock indicator and electric quantity indicator light will flash; Long press the on key for 3 seconds, the travel lock indicator and the electric quantity indicator will flash and then go off. The motor will rotate and exit the travel lock locking state.

2.Q: How to charge Mi Electric Shaver S500?

Connect one end of the USB interface of the charging cable to the charger, and then plug the Type-C interface of the charging cable into the charging port of the product for charging. When charging quantity indicator light breathes. The quantity number increases with the quantity increase, and the "100%" number will bright when full of charge. The charging port is on the back of the fuselage. Open the charging port cover and you can see the charging port.

Note: It will take about 90 minutes to fully charge when the power is not enough to start up. It can be used for about 60 minutes under full power condition. When the power is low, please charge the shaver. If the shaver is not used for a long time, please fully charge it at least once every six months.

3.Q: What's the charging indicator status meaning?

A : 1. Working state, 100%-5% corresponding indicator light long on;

The indicator light flashes when the electric quantity is less than 5%;

When the power is 0%, it cannot be started up.

2. When charging, 0%-100% corresponds to the breathing state of the indicator;

When the charging state is 100%, the corresponding indicator light state is long on.

4.Q: How many gears does Mi Electric Shaver S500 have?

A: Mi Electric Shaver S500 has two gears, standard/acceleration gear. When the switch is on, long press the power key for more than 1S, then it can be switched to other gears.

Standard: suitable for users with average beard density;

Accelerator: can meet the needs of users with thick beard.

5.Q: Can MI Electric Shaver S500 be connected to a charger?

A: Mi Electric Shaver S500 doesn't have the function of disabling using when charging. When the battery is low, plug and play mode can be opened after connecting the charger.

6.Q: Does Mi Electric Shaver S500 have power off memory function?

A: Yes, Mi Electric Shaver S500 has two gears, which gear was used last time, and the previous gear will be the default next time.

7.Q: Can the Mi Electric Shaver S500 be carried on the plane?

A: Mi Electric Shaver S500 can be carried on the plane.

8.Q: Is the Mi Electric Shaver S500 very loud when used?

A: After the motor starts, the sound of Mi Electric Shaver S500 is controlled below 60 dB, which does not affect the normal use of life.

9.Q: Does Mi Electric Shaver S500 fuselage support waterproof?

A: Mi Electric Shaver S500 has passed IPX7 waterproof test and can be washed with water or under the faucet. However, when cleaning, make sure the shaver is in the state of uncharged and off, cover the charging interface, and don't soak in water for a long time.

10.Q: Is the voltage of Mi Electric Shaver S500 universal?

A: Mi Electric Shaver S500 has USB charging port, as long as the adapter matches the local voltage, can be used worldwide.

11.Q: What is the tool head and mesh of the MI Electric Shaver S500?

A: Mi Electric Shaver S500 uses 3 tool heads, double ring veneer tool net.

12. Q: How to check the SN number of Mi Electric Shaver S500?

A: There are two ways of viewing:

1. On the lower right side of the back of the product packing box, can check the SN number of the equipment.

2. There is a QR code at the bottom of the main body of the product, can check the SN number of the product directly by using scan.

13. Q: How to matain and clean Mi Electric Shaver S500?

A: 1. When cleaning the shaver, please ensure that the product is in the state of uncharged and power off;

2. Rinse the razor head under the faucet (warm water is better);

3. Hold the disassembly mouth of the razor head bracket and remove it;

4. Rinse with water or clean with a brush to clean the stubble storage room;

5. Rinse the razor head bracket under the faucet (it is recommended to use warm water to rinse, and do not use towel or paper towel to wipe the razor head);

6. Shake dry excess water, keep the razor head bracket dry, and put it back.

Tips: 1. When cleaning, please cover the charging port with the protection cover of the charging port;When charging, make sure the charging port is dry.

2. The shaver can be cleaned under the faucet (cover the charging port, which should be kept dry). It is recommended to replace the blade head every two years to ensure the good performance of the razor.

 

1.Q: What to do if I feel uncomfortable using Mi Electric Shaver S500?

A: In the first few times of using Mi Electric Shaver S500 shaving skin may be slightly stimulated, you will have a feeling of discomfort, which is a normal phenomenon, it is recommended to use the razor regularly within 3 weeks (at least 3 times a week), in order to let the skin adapt as soon as possible.

2.Q: What to do if the Mi Electric Shaver S500 doesn't shave well?

A: Please check if the power is too low to charge, or the tool head has been worn/damaged for a long time. It is suggested to replace the new tool head and clean the tool head in time.

3.Q: What to do if the button of Mi Electric Shaver S500 fails to respond?

A: 1. Confirm whether has opened the travel lock. If the travel lock is opened, it is advised to press the power button for more than 3 seconds and try to release the travel lock.

2. Please confirm whether the power of the razor is too low. It is suggested to press the button again after charging to see if it can be started;

3. If still invalid, it is suggested to apply for after-sales treatment.

4. Q: The indicator light of Mi Electric Shaver S500 appears abnormal. What should I do if it does not light up?

A: Confirm whether the shaver is used for a long time under low power condition. It is suggested to connect the charging cable to charge the shaver, charge it for one hour or so and try again.

5.Q: What if Mi Electric Shaver S500 can't be charged?

A: Mi Electric Shaver S500 can not be charged, should be checked in accordance with the following methods:

1. Check whether the ambient temperature is too low/high. Mi Electric Shaver S500 needs to be used/charged in an environment between 5-35 degrees Celsius;

2. Check whether there is dust or dirt on the charging wire and the charging interface of the razor, and try charging again after cleaning;

3. Check whether the power supply of the charging line is normal and replace other adapters (be sure to use the 5V adapter);

4. If the issue persists, it is suggested to apply for after-sales testing.

6.Q: What if the cleaning/failure light of Mi Electric Shaver S500 keeps flashing?

A: This situation should be that the user's tool head is not installed or cleaned for a long time. It is recommended to clean the tool head thoroughly and reinstall the lower tool head. - 、

7.Q: What to do if the switch button of Mi Electric Shaver S500 fails?

A: 1. Check whether the electric quantity is too low, and try to charge the razor back more;

2. Check whether the on/off button is loose or deformed. If the switch machine still cannot be operated, it is suggested to apply for after-sales testing.