Mi Electric scooter FAQ

Frequently questions

A: Two hands hold the handle, one foot stand on the foot pedal, the other foot take a run up, while the speed over 5km/h, let your two feet on the pedal,press the electric throttle to speed up, if the speed not reach 5knm/h, throttle will not be triggered.

A: Suitable age is 16-50, suitable height 120-200cm, max load 100kg

A: If your weight is over limit, it’s not mean you can not completely use the unit,the more your weight more gentle riding you should be, if your weight is over 100kg ,climb and cross barrier performance will be reduce, please take care while riding,

A: MI scooter’s waterproof is IP54,riding in the rain is forbidden, for your safety,please do not ride while the weather is bad.

A: accessories include: user manual, legal declaration, tips card, valve steam extension,screws*4, Allen wrench, charger adapter.

A:The screws are in the picture

A: It was caused by riding test by factory inspection, it’s regular.

A: The new unit default cruise control was shut, please activate cruise control by app. keep the throttle position for over 5s till it beeps, then release the throttle, the unit will keep the current speed, you can cancen it by brake or press throttle again.

A: Turn on the energy recovery function on APP first,when you press throttle or brake while riding,energy recovery system will convert some of the kinetic energy into electricity for storage. Energy recovery system will improve emergency brake experience, that means the unit will braking quicker and faster（it can be adjusted by APP）

A: MI scooter using lithium-ion battery, charge whenever you need,charger rated power is 71W,from 0 to 100% need charge for 5 hours, after completely charged for 500 times the battery can still keep over 70% capacity, please avoid using from lower than -10° or above 40°,or avoid store the battery in lower than -20°/above 50°, if you will not use for over 30 days,please charge the battery at least 80%,and store it at cool and dry place, fully charge the battery every 3 months can extend battery life.

Notice:if you do not charge in time,the battery will overdischarge, this damage can not recover,and it is not under warranty anymore.

A: There’s two probes on the upper and lower battery, for more accurate test the temperature

A: it is not allowed to disassemble the battery without official permission, if you do so, the battery will not under warranty, because it will expose interior circuit if you remove the battery, there’s a chance to get shock if you touch interior circuit, to avoid to get dangerous please do not remove the battery.

A:Press the brake and throttle to the end together, then re-start the unit, password will be cleared.

A: There are two riding modes, normal mode and energy conservation mode（speed limit mode）

1） Normal mode:max speed 25km/h

2） Energy conservation mode（speed limit mode）:max speed 18km/h,suitable for new users.

Normal mode is default mode, on the dashboard is white light, quick press 2 times power button,if the light turns to green means switch to energy conservation mode, quick press 2 times power button will turn back to normal mode

A: MI scooter turning angle is 60°, need to speed down while turning, if turning angle over 60° please contact service center.

A:

1) The reason for suddenly stop while climbing: MI scooter rated power is 250W,max climbing angle is 14°, while climbing angle is over limited, the unit output power over limit.

2) The reason for no enough power in winter:temperature has big influence for output power,low temperature will reduce power and endurance. When it’s 0°, control board allow 70% output power, and while with low temperature,battery voltage will reduce fast, and it will cause control board power limit.

 

Functional Questions

A:Both 8.5 inches.

A: Both tire pressure should be 45-50PSI,and we suggest you test the tire pressure every 20-30days.

A: Tire blew is not caused by quality problem. Because MI scooter uses inflatable wheel, so there’s air loose phenomenon while storage or using, if riding the unit with the low pressure, the subsidence area of the tire becomes larger,inner tire and outer tire cause big rub, and MI scooter diameter is too small, in order to reach the riding speed,the wheel spin fast, increase rub cause the tire blew,please check tire pressure frequently keep tire pressure 45-50PSI.

A: Please use 3mm allen wrench in the box to adjust the screws position till the best place.

A: Fasten the screws on the front fork and lower handle bar connection place.

A: if folding wrench is too loose or tight, need adjust folding wrench subassembly nuts while the unit under folded, like the picture:

A: While the unit turned on, press the power button, check if the headlight bright, if not bright try more times, and clean the dust in the lamp holder, if still not bright please contact service center.

A: Follow the test step:

1) Check the electric brake:Turn on the unit,push the unit and lift the front, press power button, and clamp brake, if the wheel stop means electric brake work OK, if not please contact service center.

2) Check mechanical brake: Turn off the unit,clamp the brake and push the unit, if there’s obviously resistance from rear wheel means mechanical brake work OK, if there’s no resistance need adjust brake cable and disk brake, if still can not solve please contact service center.

A: Two possibilities:

1) charger malfunction: plug the charger to power, do not connect to the unit, observe the indicator, if no light or red light that means charger malfunction, need to replace a new one.

2) Battery overdischarged: if the unit have not charged for a long time, it maybe show up battery overdischarged, need contact service center.

A: Need remove the stem to check if the connection cable is loose, if loose you should fasten the cable, if not please contact service center.

A: You need check if the connection cable is loose, if not please contact service center.

A: It maybe caused by inner tire didn’t place to the right place or motor problem, both need contact service center.

A:Two possibilities:

1) Starting speed not reach 5km/h.

2) Control board failure,need contact service center.

A: It is judged by alarm voice, long beep means 10, short beep means 1, plus them is the final error code.