Solutions:
If phone's fingerprint recognition or fingerprint unlock is not working, it is recommended that.
1. Clean the fingerprint reader.
2. Whether there is liquid (water stains, sweat) on the finger, if so, wipe it clean and try.
3. If the finger is too dry, it will lead to inaccurate recognition.
4. Fingerprint reader is obscured or not fully exposed.
5. Try to re-enter the fingerprint.
6. Back up the data and try to restore factory settings.
7. If the above methods fail to work, it is suggested to apply for after-sales service.