Mi Smart Projector 2 FAQ

Specification:

Product model	Mi Smart Projector 2
Specifications	Name:Mi Smart Projector 2
	Product Dimensions:115x150x150mm
	Net Weight:1.3kg
	Power Consumption:Rated Power < 65W; Standby Power < 0.5W
	Rated Input:External Adapter, 19V–3.42A
	Display Technology:LED Light with DLP technology
	Brightness:500ANSI lumens
	Standard Resolution:1920×1080p
	Throw ratio:1.2:1
	Screen Size:60" to 120"
	Lens Focus:Auto Focus
	Keystone Correction:Multi-angle auto-keystone correction
	Built-in Storage:2GB DDR3/16GB eMMC
	Operating System:Android TV™
	Bluetooth:Bluetooth 5.0/BLE
	Wireless Connectivity:Wi-Fi IEEE 802.11a/b/g/n 2.4GHz/5GHz
	Audio Effects:Dolby Audio™
	Speaker:2 x 5W Full-range
	Noise Level:≤ 28dB(A) at an ambient temperature of 25°C
	Storage Temperature/Humidity:-20°C to 55°C/ ≤ 90%
	Operating Temperature/Humidity:0°C to 40°C/ 20%–80%

Overview: 
1. Q: What features does Mi Smart Projector 2 have? 
A: 1.Up to 120'' screen with 1.2:1 throw ratio
2. Multi-angle auto-keystone correction
3. Clear 1080p resolution images with auto-focus
4. Android TV™ with Google Assistant built-in
5. Entertainment with Dolby Audio™

2. Q: What ports does Mi Smart Projector 2 have？ 
A: Just the ports you need: With one HDMI 2.0 port, one USB 2.0 port and one headphone port, the projector supports 4K input and works with hard drives, game consoles, microphones and more, making it perfect for your entertainment needs.
  

3. Q: Does the standard remote control support motion sensing? 
A：No, the remote control is bluetooth voice remote control, which can be projected by voice control.

4. Q: How does the project effect of Mi Smart Projector 2？ 
A: 1. A perfect square projected at multiple angles.
Mi Smart Projector 2 supports multi-angle auto-keystone correction* across 3 axes and 6 directions to project a perfect square.
2. Auto-focus ensures a clear image.
The highly sensitive camera improves the focus speed, which also prevents thermal defocus, ensuring the image remains clear and sharp.
3. Four-channel LED RGB+BP brightness improvement technology.
Compared with traditional three-channel LED projection, through adding a channel of blue light, the Rec.709 colour gamut exceeds 154% so that colours feel more real. It also supports HDR10 decoding.
4. 1080p resolution, for high-level clarity.
With 1920x1080 Full HD (1080p) resolution, the Mi Smart Projector 2jects high-resolution images.
5. Only 28dB for a peaceful viewing experience.
By staying below 28dB* in normal operating conditions, the whisper quiet projector won't interrupt your viewing experience.
6. Diffused light reflection for eye comfort.
Mi Smart Projector 2 uses diffuse reflection. Unlike traditional LCD TVs, which deliver light directly to your eyes, diffuse reflection causes less strain on eyes, and is more suitable for the young and old.

5. Q: What’s the throw ratio of Mi Smart Projector 2？ 
A: 1. 2:1 throw ratio makes it possible to project a large display in a small room.
You can easily adjust the throw distance to produce an image of 60''-120''. Now you can watch films, enjoy concerts and play games, all on the same wall.

6.Q: Does Mi Smart Projector 2 have temperature control function? 
A: Mi Smart Projector 2 features intelligent temperature control. When the warning temperature is reached, the over-temperature warning window will automatically pop up and prompt to lower the brightness mode. Once the temperature exceeds the upper limit, the high temperature warning window will automatically pop out, prompting automatic shutdown.
When the temperature of the projector is too high, the warning pop-up window will pop out automatically.
If the temperature is too high, it will automatically shut down, check whether there are obstacles blocking the inlet and outlet, and ensure smooth air flow after removing the obstacles. After the projector cools down, it can be restarted for normal use.
 
Use related: 
1. Q: How to turn on and turn off Mi Smart Projector 2？ 
A: Mi Smart Projector 2 can be turned on or off by pressing the power button on the top cover of the machine or via the power button of the remote control (A paired Bluetooth remote control).

2. Q: Does the Mi Smart Projector 2 require a screen? 
A: Mi Smart Projector 2 doesn't require a screen and can render images on any medium. Of course, in order to better imaging effect, please choose a special screen, the imaging effect will be significantly improved.

3. Q: Does Mi Smart Projector 2 support Bluetooth keyboards, joypads and other devices？ 
A: Mi Smart Projector 2 supports Bluetooth keyboards, joypads and other devices.

4. Q: Does Mi Smart Projector 2 support PPPOE dial-up? 
A: Mi Smart Projector 2 doesn't support PPPOE dialing. You can use your router to dial PPPOE and then connect to your router either wirelessly (2.4GHz and 5GHz) or wired.

5. Q: Does Mi Smart Projector 2 support 3D？ 
A: Mi Smart Projector 2 currently doesn't support 3D functionality. It will be supported through a software update, which will be available on a practical basis.

6. Q: Will the picture quality be affected after the projector adjusts the picture by zooming? 
A: Since the zooming function compresses the picture through the software function, the picture quality will be affected a little.

7. Q: How to pair Mi Smart Projector 2 and bluetooth remote control？ 
 A: 1. After installing the battery of the remote control, press the power button on the projector to power it up, and press the "OK" button on the remote control.
2. Put the remote control near the projector, press and hold the "Home" and "Menu" keys at the same time, and it connects after hearing the "drip" sound. After the connection is successful, the interface of the projector displays "Connected Successfully".
Note: 
 Please keep the distance between the remote control and the projector no more than 20cm during the connection.

8.Q: Does Mi Smart Projector 2 support waterproof？ 
A: Mi Smart Projector 2 doesn't support waterproof. Please don't seep liquid into the Projector. If you want to wipe the machine, wipe the body and lens after power off.

9.Q: Does Mi Smart Projector 2 support HDCP2.2 or HDCP1.4 protocol？ 
A: Yes,support.

10.Q: What is the status of the indicator light for the Mi Smart Projector 2? 
A: There is a white indicator light on the top of the Mi Smart Projector 2. You can determine the working status of the projection by the indicator light.
1. The indicator light flashes during the boot process;
2. After entering the system, the indicator light will turn off;
3. After the screen is turned off, the indicator light will be long on;
4. Indicator light is off when the system is in standby mode;
5. When the voice is awakened, the indicator light will be long on;
6. In semantic understanding, the indicator light flashes slowly;
7. When the voice is answered, the indicator light will be long on.

11.Q: Why can the volume adjustment of the Mi Smart Projector 2 only be increased or decreased by an even number (2-4-6-8)? 
A: Considering the convenience of operation, the current operation logic is designed like this.

12.Q: Why can't Mi Smart Projector 2 access the system when powered on?How to clear data? 
A:1. After power off, hold down the OK button and return button of the remote control, and reconnect the power. After entering the Recovery mode, release the button of the remote control.
2. select wipe data/factory reset.
3. select yes.
4. Clear the data and select reboot system now.
 
Troubleshooting: 
1.Q: What if Mi Smart Projector 2 can't connect to WiFi? 
A: 1.Check whether there are special characters in the WIFI name. Change the WIFI name and password of the router into English/number, and then try to connect.
2.Please check whether the WiFi password is correct.Select the name of WiFi, and press the remote control and select "Ignore this network", and then re-enter the password.
3.Check whether the router has enabled the router DHCP function. If DHCP is turned off, the TV cannot automatically acquire the IP address.
4.Check whether the router restricts more terminal access. If the router only allows whitelist devices to access WiFi, whitelist the TV's MAC address and try connecting again.
5.Check whether the TV can connect to other WiFi (such as mobile hotspot) ; if so, please restart or reset the router.
6.If the connection failed, please restore the TV to factory Settings and try to connect to the Wi-Fi again.

2.Q: What about playing video stuck?
A: 1. Confirm whether it appears while playing an online video or a local USB drive.
2. If online video is played, it may be caused by the low bandwidth of the user's home, so it is suggested to switch the definition of the video, such as: switch to 720p, standard definition whether the video is stuck; if the low definition of the stream is not stuck, it indicates the user's home network problem. It is suggested to improve the network speed or restart the router. If other videos are normal, then the source of the video is wrong. It is suggested to change the time period and try. If other videos are also slow, it indicates that the user's home network is wrong
3. If the local USB video is played and it gets stuck, replace the peripheral U disk, hard disk, or the chip source to try. If only one video is stuck and the others are playing normally, it may be that the video bit rate is too high, which causes the playback to be stuck. In this case, the other chip source can be replaced. If all the videos are stuck, it could be a peripheral problem, such as trying to switch to a USB 3.0 device that reads faster.

3.Q: What to do if the system operation is stuck? 
A: 1. Whether they have installed too many third-party software. If so, try to uninstall.
2. Update the system: guide the user to check whether the system version is the latest version, and judge according to the update prompt in the user's system.
3. Enter the background interface of the projection, clear the background program, or enter the TV housekeeper to clean up the memory and garbage.
4. Please confirm whether the heat dissipation is normal. If the heat dissipation is not smooth, it may cause the internal temperature of the machine to rise, thus leading to the system stagnation.
5. Restore the projection to factory Settings, or enter the system recovery mode to clear all data.
6. If none of the above methods can solve the problem, is is suggested to after-sale testing, and the specific situation shall be subject to the after-sale testing results.

4.Q: What if there is an abnormality in wireless projection? 
A: 1. Projection TV cannot be searched in the same LAN for screen projection. If no devices in the LAN can be searched, the following ideas can be referred to:
① Click "Rescanning" on the interface, and the software will scan the projection equipment that can be connected in the LAN again;
② Check whether the screen projection function is turned off in the system Settings;
③ Restarting the router and projection device to check whether the phone and TV are connected to the same WIFI. If not, the device cannot be searched;
④ Verify whether it is a router problem by changing the mobile phone hotspot/other routers;
⑤The above can not connect, need to change the phone /pad to try.
2. It can be connected normally, but use abnormal, such as: stalled, splashed screen, playing some video content when the screen is small, etc.
① After successful screen projection, the operation right is basically in the mobile phone and the computer. If there is a lag, flower screen, etc., generally the network is not smooth, the latter is far away from the result, it is suggested to disconnect and restart the router to reconnect;
② When playing some video content, the screen is small because some video software is not suitable for playing, so it is suggested to replace other software to try.

5.Q: How to deal with the bright and dark spots in the projected picture? 
A: 1. The user should first check whether all the interfaces have, if there is a certain interface or A certain scene, it may be related to the scene.
2. If there are all interfaces, confirm the location and size, and change the projection environment. For example, move the projection location, check whether the point moves with the optical machine, and eliminate environmental problems.
3. If none of the above methods can solve the problem, it is suggested to after-sale testing, and the specific situation shall be subject to the after-sale testing results.

6.Q: How to deal with the blurring of projected images? 
A:① If all the interfaces (including font, image and software interface) appear blur problem, please adjust the sharpness of the picture by setting - image - picture focus.
② If the individual page is fuzzy, it may be the page UI problem, it is recommended to view other pages.
③ If the video appears blurred, try to switch the video resolution, or the video itself is of poor picture quality.
④ If the projection is blurred after switched to the set top box or the external HDMI device, please check the relevant Settings of the set top box or the external HDMI device (such as output resolution).

7.Q: How to deal with the color bias and distortion of the projected picture? 
A: ① Switch to the movie viewing mode, and restore the image parameters to the default value
② Upgrade the system version;
③ If the color problem occurs after the TV is switched to the interface of the set-top box or the external HDMI device, please check whether the TV is in good contact with the set-top box or whether the color problem exists in the picture of the set-top box;
④ If the issue persists, it is suggested to after-sales testing, the specific situation to after-sales testing results shall prevail.

8.Q: What to do if the projection cannot be turned on? 
A: ① Click whether the indicator light is on after power on. If not, replace other sockets and check whether it is socket problem;
② Try unplugging the power cord and reconnecting the power supply after 2 minutes.Click the power button of the projection remote control. If the indicator is still unable to turn on at this time, it is suggested to after-sales test.
③ If the indicator lights up after clicking, brightness changes will occur on the projected object but it cannot enter the system.Try to enter the system recovery mode to clear the data and restart. The access method is as follows:
Turn off the laser projection and unplug the power button. After the power off, press the OK button and return button of the remote control to hold on, then insert the power button (no need to click the power button of the projection host and the remote control), and release the key of the remote control when the projector enters the system recovery mode.
④ If the above methods are unable to enter, it is suggested to after-sales testing.