Mi Action Camera 4K FAQ
1. Q：What features does the Mi Action Camera have?
A: The Mi Action Camera features a matte finish and a sleek, compact design, weighing just 99 grams. It uses a large F2.8 aperture lens that can shoot 4K video and take photos with a resolution of 3840 x 2160. There is a 2.4 inch single-point capacitive touchscreen on the back allowing instant video and photo preview. Bluetooth 4.1, and 2.4GHz-Wi-Fi connections are supported. It can be operated and controlled via the Mi Home App.
2. Q: In what scenarios can Mi Action Camera be used?
A: Mi Action Camera features an abundance of shooting modes such as action, delay and slow motion to satisfy a variety of needs. Photo modes include normal, time-lapse, continuous shot and delay. Video modes include normal, delay, slow motion, loop recording, and video+photo mode for capturing photos while recording.
3. Q: Will photos or video taken by the Mi Action Camera come out distorted?
A: Mi Action Camera has an ultra wide-angle lens with a viewing angle of 145 degrees. This means that videos and photos will have a certain amount of distortion. This can enhance the visual impact when taking action shots. If you do not require this effect,turn on "distortion correction" which will reduce image distortion.
4: Q: What is the Mi Action Camera lens made of?
A: An assembly of 7 glass lenses with IR filter, F2.8 aperture, 3.2mm focal length and a viewing angle of 145 degrees.
5. Q：What colors does the Mi Action Camera come in?
A：Currently the Mi Action Camera comes in black only.
6. Q: What size is the Mi Action Camera battery? How many hours of continuous video recording can it support?
A: Mi Action Camera uses a 1450mAh lithium battery. In environments with temperatures of 25℃ when the screen is locked and Wi-Fi is on, it can support 2 hours of 4K video recording.
7. Q：How long does the battery take to full charge?
A: Using a 5V1A charger, it will take around 2 hours to be fully charged if the camera is powered off.
8. Q. What kind of Micro SD card is best for the Mi Action Camera?
A: Mi Action Camera supports Micro SD cards with a capacity of 16GB to 64GB. We recommend using a U3 Micro SD card from a reputable brand such as, Samsung, SanDisk or Kingston etc. Avoid stability issues by using the camera to format the card.
9. Q: How long can video be recorded for when using a 32GB Micro SD?
A: When shooting 4K 30 FPS ultra fine video, a 32GB memory card allows to record for about 60 minutes.
10. Q: Does it support to take snapshots while recording video?
A: Select video+photo mode to automatically take snapshots at predetermined intervals (e.g. 5 seconds) while recording video. 1080P 60FPS snapshots have a resolution of 1920*1080. 1080P 30FPS snapshots have a resolution of 3840*2160. Intervals of 5, 10, 30 and 60 seconds can be selected using the settings icon in the lower right hand corner.
Note: snapshots can only be captured in 1080P 60FPS and 1080P 30 FPS modes.
11. Q. How to switch quickly between video and photo mode?
A：To make it easy to use, Mi Action Camera has been designed with just one button. Switch between video and photo by swiping right on the screen and going to menu.
12. Q：Is the MI Action Camera waterproof?
A：It is not designed to be waterproof. Please do not submerge it water or expose it to the rain etc. which will damage the camera. A special waterproof case is available as an accessory.
13. Q: The front panel gets very hot during start up. Is this normal?
A: The camera's processor emits heat when operating. This is normal and the camera can continue to be used without cause for concern.
14. Q: The camera gets very hot when charging. Is this normal?
A: If the camera is connected to a computer using a USB cable, it turns on automatically to check files stored on the memory card. During this process the camera is on and emits heat. This is perfectly normal.
When the camera is charging while powered off, the indicator light on the front panel will be on. The red light indicates that it is charging. The light will go off once the battery is fully charged. The battery charges faster when the camera is powered off.
Do not put the camera in an enclosed space such as within clothing or other fabric while charging. This will prevent the camera from overheating.
15. Q：Will the camera shutdown automatically when the battery gets low?
A：Automatic shutdown time can be enabled in settings. When the camera is not in use, it shuts down automatically after the specified time period to save battery power. If the power runs out when in use, it will automatically shut down. If the battery gets low when video is being recorded, the camera will stop recording and will shut down after saving.
16. Q：If the camera is on but not in use for a period of time, will it give a prompt or shutdown automatically?
A：Every time the camera is not in use, it will start counting the time until automatic shutdown that has been preset. When the specified time is reached, the screen will automatically turn off or it will shutdown. If this feature is not enabled, the camera will shutdown automatically only when the battery runs out.
17. Q：What can't the App connect to the camera after turning it off and on again?
A：After restarting the camera, check whether Wi-Fi is turned on or off. If Wi-Fi is off, turn it on using the touch screen. Reconnect to the Mi Home App using the instructions in the Wi-Fi information page that pops up.
18. Q：What Wi-Fi name does the camera use? How to determine which Wi-Fi signal belongs to my camera?
A： The format of the camera's WIFI name is MiCam_xxxxxx. Turn on Wi-Fi using the camera's touch screen and connect the Mi Home App using the Wi-Fi name and password in the pop up screen.
19. Q：How can cameras and videos from the camera be viewed on the App?
A：Tap "Enter Gallery" on the main screen of the "Mi Action Camera" App. Alternatively, after connecting the camera, tap the "Enter Gallery" icon on the control page to browse and download videos and photos saved on the memory card.
20. Q：How can the camera's firmware be upgraded?
A：First connect mobile phone to Wi-Fi or a mobile network. Open the Mi Home App and enter "Mi Action Camera". The notification "New Firmware Available!" will appear. Tap “Update now” to download the firmware to your phone. Once the download is complete, connect the camera as prompted by the App. The App will then transfer the firmware to the camera. When updating the firmware, do not turn the camera off or remove the battery because this will cause the update to fail and the camera may become unusable.
Note: Before updating the firmware, confirm that the camera battery is higher than 30% to ensure that there is enough battery power to complete the update.
If the new firmware is already installed, do not repeat the update process.
21. Q：Can photos and videos be shared?
A：Direct photo/video sharing is not supported at this time.
22. Q：How do I restore factory settings?
A： Enter "Settings" from the drop down menu on the camera's touchscreen. Select "restore factory settings" from the sub menu, then select the settings you would like to restore.
23. Q：Will restoring factory settings delete files on the memory card?
A： Restoring factory settings resets all of the camera functions and parameters, but does not delete files saved on the memory card.
24. Q：How to remove the memory card without shutting the camera down?
A：Yes. But it is best to avoid doing so in order to prevent damage to the card or files on it being lost.
25. Q：When the camera screen is locked, how can it be activated and unlocked?
A：Press the top button or double tap the touch screen to turn it on. Unlock the screen by sliding the lock shaped icon downwards to the center of the circle.
If the screen locks while in video mode, press the button on top of the camera and the current recording will not be affected.
26. Q： Why does video recording stop automatically?
A： Check whether the memory card is a U3 high speed card. 4K video uses a lot of data and a U3 standard memory card is recommended.
The memory card can be formatted using the camera to avoid compatibility issues caused by different devices. If the camera still cannot be used, replace the memory card or take the camera for repair.
27. Q：Can Mi Action Camera be used with other brand phones?
A：After downloading and installing the Mi Home App, login with Xiaomi account, then add the Mi Action Camera and use as normal.
28. Q：Is force shutdown available on the Mi Action Camera?
A：Press and hold the power button for 15 seconds to initiate force shutdown.
29. Q：Why is video split into several segments after non-stop recording?
A：There are three situations in which video will be split into segments：
1. Loop recording is turned on. The video file will be saved in segments according to the loop time set by the user.
2. When recording time reaches 30 minutes, video files will be separated by default.
3. When file size reaches 3.7GB, videos will be saved in segments.
30. Q: There are three standards of video quality on the menu: ultra fine, fine and normal. On what criteria are these standards based?
A：The picture quality in the video menu is based on the bit rate that is used when recording. Ultra fine refers to high quality video with a correspondingly high bit rate. Ultra fine 4K video has a bit rate of 65Mbps. Bit rates range from 20Mbps to 65Mbps depending on the picture quality.
31. Q: Connecting to Wi-Fi is only successful after two or more attempts after upgrading. This is resolved after turning of "Wi-Fi Assistant and WLAN Roaming". Why is this?
A：After turning on the Wi-Fi assistant, the system will automatically switch to 3G/4G data work. This is because the camera's Wi-Fi network cannot access the Internet. The App will then be unable to establish a network connection with the camera. Turning off the Wi-Fi assistant will allow to connect normally.
32. Q: After the camera connects to Wi-Fi, the App gives the prompt, "Unable to connect to server. Please check network or try again later". How will this affect my use of the camera?
A：This will not affect the use of the camera. This system notification appears because the MIUI operating system cannot access the Internet.
33.Q: When the Wi-Fi signal is weak, the camera on the app is blurred. Is this normal?
A：This is normal.
A: The Mi Action Camera features a matte finish and a sleek, compact design, weighing just 99 grams. It uses a large F2.8 aperture lens that can shoot 4K video and take photos with a resolution of 3840 x 2160. There is a 2.4 inch single-point capacitive touchscreen on the back allowing instant video and photo preview. Bluetooth 4.1, and 2.4GHz-Wi-Fi connections are supported. It can be operated and controlled via the Mi Home App.
2. Q: In what scenarios can Mi Action Camera be used?
A: Mi Action Camera features an abundance of shooting modes such as action, delay and slow motion to satisfy a variety of needs. Photo modes include normal, time-lapse, continuous shot and delay. Video modes include normal, delay, slow motion, loop recording, and video+photo mode for capturing photos while recording.
3. Q: Will photos or video taken by the Mi Action Camera come out distorted?
A: Mi Action Camera has an ultra wide-angle lens with a viewing angle of 145 degrees. This means that videos and photos will have a certain amount of distortion. This can enhance the visual impact when taking action shots. If you do not require this effect,turn on "distortion correction" which will reduce image distortion.
4: Q: What is the Mi Action Camera lens made of?
A: An assembly of 7 glass lenses with IR filter, F2.8 aperture, 3.2mm focal length and a viewing angle of 145 degrees.
5. Q：What colors does the Mi Action Camera come in?
A：Currently the Mi Action Camera comes in black only.
6. Q: What size is the Mi Action Camera battery? How many hours of continuous video recording can it support?
A: Mi Action Camera uses a 1450mAh lithium battery. In environments with temperatures of 25℃ when the screen is locked and Wi-Fi is on, it can support 2 hours of 4K video recording.
7. Q：How long does the battery take to full charge?
A: Using a 5V1A charger, it will take around 2 hours to be fully charged if the camera is powered off.
8. Q. What kind of Micro SD card is best for the Mi Action Camera?
A: Mi Action Camera supports Micro SD cards with a capacity of 16GB to 64GB. We recommend using a U3 Micro SD card from a reputable brand such as, Samsung, SanDisk or Kingston etc. Avoid stability issues by using the camera to format the card.
9. Q: How long can video be recorded for when using a 32GB Micro SD?
A: When shooting 4K 30 FPS ultra fine video, a 32GB memory card allows to record for about 60 minutes.
10. Q: Does it support to take snapshots while recording video?
A: Select video+photo mode to automatically take snapshots at predetermined intervals (e.g. 5 seconds) while recording video. 1080P 60FPS snapshots have a resolution of 1920*1080. 1080P 30FPS snapshots have a resolution of 3840*2160. Intervals of 5, 10, 30 and 60 seconds can be selected using the settings icon in the lower right hand corner.
Note: snapshots can only be captured in 1080P 60FPS and 1080P 30 FPS modes.
11. Q. How to switch quickly between video and photo mode?
A：To make it easy to use, Mi Action Camera has been designed with just one button. Switch between video and photo by swiping right on the screen and going to menu.
12. Q：Is the MI Action Camera waterproof?
A：It is not designed to be waterproof. Please do not submerge it water or expose it to the rain etc. which will damage the camera. A special waterproof case is available as an accessory.
13. Q: The front panel gets very hot during start up. Is this normal?
A: The camera's processor emits heat when operating. This is normal and the camera can continue to be used without cause for concern.
14. Q: The camera gets very hot when charging. Is this normal?
A: If the camera is connected to a computer using a USB cable, it turns on automatically to check files stored on the memory card. During this process the camera is on and emits heat. This is perfectly normal.
When the camera is charging while powered off, the indicator light on the front panel will be on. The red light indicates that it is charging. The light will go off once the battery is fully charged. The battery charges faster when the camera is powered off.
Do not put the camera in an enclosed space such as within clothing or other fabric while charging. This will prevent the camera from overheating.
15. Q：Will the camera shutdown automatically when the battery gets low?
A：Automatic shutdown time can be enabled in settings. When the camera is not in use, it shuts down automatically after the specified time period to save battery power. If the power runs out when in use, it will automatically shut down. If the battery gets low when video is being recorded, the camera will stop recording and will shut down after saving.
16. Q：If the camera is on but not in use for a period of time, will it give a prompt or shutdown automatically?
A：Every time the camera is not in use, it will start counting the time until automatic shutdown that has been preset. When the specified time is reached, the screen will automatically turn off or it will shutdown. If this feature is not enabled, the camera will shutdown automatically only when the battery runs out.
17. Q：What can't the App connect to the camera after turning it off and on again?
A：After restarting the camera, check whether Wi-Fi is turned on or off. If Wi-Fi is off, turn it on using the touch screen. Reconnect to the Mi Home App using the instructions in the Wi-Fi information page that pops up.
18. Q：What Wi-Fi name does the camera use? How to determine which Wi-Fi signal belongs to my camera?
A： The format of the camera's WIFI name is MiCam_xxxxxx. Turn on Wi-Fi using the camera's touch screen and connect the Mi Home App using the Wi-Fi name and password in the pop up screen.
19. Q：How can cameras and videos from the camera be viewed on the App?
A：Tap "Enter Gallery" on the main screen of the "Mi Action Camera" App. Alternatively, after connecting the camera, tap the "Enter Gallery" icon on the control page to browse and download videos and photos saved on the memory card.
20. Q：How can the camera's firmware be upgraded?
A：First connect mobile phone to Wi-Fi or a mobile network. Open the Mi Home App and enter "Mi Action Camera". The notification "New Firmware Available!" will appear. Tap “Update now” to download the firmware to your phone. Once the download is complete, connect the camera as prompted by the App. The App will then transfer the firmware to the camera. When updating the firmware, do not turn the camera off or remove the battery because this will cause the update to fail and the camera may become unusable.
Note: Before updating the firmware, confirm that the camera battery is higher than 30% to ensure that there is enough battery power to complete the update.
If the new firmware is already installed, do not repeat the update process.
21. Q：Can photos and videos be shared?
A：Direct photo/video sharing is not supported at this time.
22. Q：How do I restore factory settings?
A： Enter "Settings" from the drop down menu on the camera's touchscreen. Select "restore factory settings" from the sub menu, then select the settings you would like to restore.
23. Q：Will restoring factory settings delete files on the memory card?
A： Restoring factory settings resets all of the camera functions and parameters, but does not delete files saved on the memory card.
24. Q：How to remove the memory card without shutting the camera down?
A：Yes. But it is best to avoid doing so in order to prevent damage to the card or files on it being lost.
25. Q：When the camera screen is locked, how can it be activated and unlocked?
A：Press the top button or double tap the touch screen to turn it on. Unlock the screen by sliding the lock shaped icon downwards to the center of the circle.
If the screen locks while in video mode, press the button on top of the camera and the current recording will not be affected.
26. Q： Why does video recording stop automatically?
A： Check whether the memory card is a U3 high speed card. 4K video uses a lot of data and a U3 standard memory card is recommended.
The memory card can be formatted using the camera to avoid compatibility issues caused by different devices. If the camera still cannot be used, replace the memory card or take the camera for repair.
27. Q：Can Mi Action Camera be used with other brand phones?
A：After downloading and installing the Mi Home App, login with Xiaomi account, then add the Mi Action Camera and use as normal.
28. Q：Is force shutdown available on the Mi Action Camera?
A：Press and hold the power button for 15 seconds to initiate force shutdown.
29. Q：Why is video split into several segments after non-stop recording?
A：There are three situations in which video will be split into segments：
1. Loop recording is turned on. The video file will be saved in segments according to the loop time set by the user.
2. When recording time reaches 30 minutes, video files will be separated by default.
3. When file size reaches 3.7GB, videos will be saved in segments.
30. Q: There are three standards of video quality on the menu: ultra fine, fine and normal. On what criteria are these standards based?
A：The picture quality in the video menu is based on the bit rate that is used when recording. Ultra fine refers to high quality video with a correspondingly high bit rate. Ultra fine 4K video has a bit rate of 65Mbps. Bit rates range from 20Mbps to 65Mbps depending on the picture quality.
31. Q: Connecting to Wi-Fi is only successful after two or more attempts after upgrading. This is resolved after turning of "Wi-Fi Assistant and WLAN Roaming". Why is this?
A：After turning on the Wi-Fi assistant, the system will automatically switch to 3G/4G data work. This is because the camera's Wi-Fi network cannot access the Internet. The App will then be unable to establish a network connection with the camera. Turning off the Wi-Fi assistant will allow to connect normally.
32. Q: After the camera connects to Wi-Fi, the App gives the prompt, "Unable to connect to server. Please check network or try again later". How will this affect my use of the camera?
A：This will not affect the use of the camera. This system notification appears because the MIUI operating system cannot access the Internet.
33.Q: When the Wi-Fi signal is weak, the camera on the app is blurred. Is this normal?
A：This is normal.
Does it help?
Yes
No