How to deal with frequent crash and restart of the Mi TV and Mi Box?
Solution:
If you encounter a crash or restart in the use of Mi TV and Mi Box, please follow these steps:
1. Check whether the same software will crash when running. If it is the problem of the software itself, it is recommended to uninstall the software or restore the TV and box to the factory settings (without retaining the software).
2. If the TV or box crashes and restarts, it is recommended to upgrade the system to the latest version; restore the box to the factory settings (without retaining the software), or enter the recovery mode and select to clear all data or switch the system.
3. If the issue persists, it is suggested to apply for after-sales service.
If you encounter a crash or restart in the use of Mi TV and Mi Box, please follow these steps:
1. Check whether the same software will crash when running. If it is the problem of the software itself, it is recommended to uninstall the software or restore the TV and box to the factory settings (without retaining the software).
2. If the TV or box crashes and restarts, it is recommended to upgrade the system to the latest version; restore the box to the factory settings (without retaining the software), or enter the recovery mode and select to clear all data or switch the system.
3. If the issue persists, it is suggested to apply for after-sales service.
Does it help?
Yes
No