Mi Control Hub FAQ

A:①Place the phone and the Mi Control Hub nearby each other when connecting.

② Turn on the phone's Wi-Fi.

③Connect to Wi-Fi that is 2.4GHz.

 

A:Before attaching a sub-device, close the sub-device to the Control Hub, then click the plus sign below the app, Mi Control Hub device List page, add a sub-device, and after the Control Hub voice prompts "Waiting to connect, please open the app", and follow the page prompts to operate the sub-device successfully.

 

A:The Control Hub can be installed anywhere in the home that has a power source. Bearing in mind that the sensors will be used with the Control Hub, it is best to install the Control Hub in a central location between 2 to 6 meters from the wireless router.

 

A:After a sub-device is successfully connected, tap the devices reset button before installing it. The voice prompt, "connection normal" indicates that the current location is suitable. If you do not hear the voice prompt, move it closer to the Control Hub and try again.

 

A:① The Control Hub is too far away. Try moving closer to the Control Hub.

②The battery is empty and needs to be replaced.

 

A:Long press the button on the Control Hub for 5 seconds. The flashing yellow light indicates that reset is successful. You can also delete devices in the app.

 

A:It is not possible to connect directly. Ensure that the phone is connected to Wi-Fi, then connect to the Control Hub using the App.

 

The Control Hub will have saved all settings in the event of a power outage. There is no need to reset it if no changes are required.

 

A:Suitable for indoor use. Working temperature is between 0 – 40 °C

 

A:① The sensor uses ZigBee wireless signal to communicate with the Mi Control Hub.

②The Mi Control Hub responds according to the signal it receives.

③The wireless router connected to the Control Hub then transmits this response to the cloud.

④Information that the cloud receives is then transmitted to the App.

 

A:Press once: Turn night light on/off; Mi Control Hub alarm will be disarmed.

 

A:Select " " in the top right corner of the Mi Control Hub page to start sharing with a designated account or family member.

 

A:The sensor has a detection range of around 10m indoors. (Works through walls). The outdoor detection range is around 65m.

 

A:No. If the Control Hub was connected to Wi-Fi, there is no need to reconnect it if it becomes disconnected or the power goes off. When the network returns it will reconnect automatically.

 

A:① Press and hold the power button for 5 seconds.

② The light of Control Hub flashes yellow to indicate that it is no longer paired with the wireless router.

 

A:① The sensors can still be triggered and will function according to the way they were preset in the App. If the Control Hub was already in alert mode when the network disconnected, it will sound an alert ringtone tone after a sensor is triggered.

②If the network is down, the App cannot be used. Basic local functions will continue to work.

 

A:If the Control Hub and the sensors are too far away from each other, or if there are too many barriers in between, the communication will be affected. Please move the sensor closer to the Control Hub.

 

A:32

 

A:You can check the device info log to differenciate devices. It is highly recommended: Rename the device name in the app according to the installation location or usage while you are adding the device.