Redmi Note 8 Pro Heating problem

Solution:
1. Heating during playing Games
(1) The temperature rise of mobile phones in the game is normal, which is in the safe range. Feel free to use. Besides, Redmi Note 8 Pro is equipped with a gaming processor of Liquid Cool technology which dissipates heat to the maximum extent, reduces the temperature of the high-temperature area on the surface of the phone and improve the temperature of the whole machine.
(2) It is suggested that:
(3) Not to play games while charging.
(4) Not to play games in direct sunlight.
Explanation: When running high-performance games, the temperature of the mobile phone will rise to a certain extent, which is a normal phenomenon, as the temperature is also controlled within a safe range. Redmi Note 8 Pro is equipped with a gaming processor of Liquid Cool technology which dissipates heat to the maximum extent and reduce local high temperature. Please feel free to use it.
Suggestion:  Control the background applications before the start of the game, not to run too many applications and software updates. Adjust the game quality effect which can help to reduce the heat to a certain extent. In addition, try to avoid playing games in direct sunlight or during charging as it will also lead to a temperature rise.
2. Heating during charging
(1) The temperature rise of mobile phones in the game is normal, which is in the safe range. Feel free to use. Besides, Redmi Note 8 Pro is equipped with Liquid Cool technology which dissipates heat to the maximum extent, reduces the temperature of the high-temperature area on the surface of the phone and improve the temperature of the whole machine.
(2) It is suggested that:
(3) Try to avoid placing mobile phone on the surface of sofa, bed and other cotton fabrics during charging
(4) Not to charge in a poorly ventilated area, such as in a drawer or under a quilt.
(5) Not to charge the mobile phone in direct sunlight.
Reason: Redmi Note 8 Pro supports multi-protocol quick charging and the highest is up to 18W charging. When the mobile phone is charged quickly, it will also bring a certain temperature rise. This is a normal phenomenon, and the temperature of the mobile phone will be controlled within a safe range.The matched Liquid Cool technology can dissipate heat to the maximum extent and reduce local high temperature. Please feel free to use it.
Suggestion: avoid placing mobile phone on the surface of sofa, bed and other cotton fabrics or in direct sunlight during charging, which can help to reduce the heat to a certain extent.
It is recommended to use the official charger and data cable for charging to avoid the risk of overheating caused by unofficial ones.
3. Heating during outdoor navigation:       
(1) The navigation environment is complicated, and there may be weak signal and high ambient temperature, which will normally cause mobile phone a temperature rise. This is in the safe range. Feel free to use.
In particular, Redmi Note 8 Pro is equipped with Liquid Cool technology which dissipates heat to the maximum extent, reduces the temperature of the high-temperature area on the surface of the phone and improve the temperature of the whole machine.
(2) It is suggested that:
(3) Put the mobile phone near the air outlet of the car air conditioner when driving and use the air conditioner to assist in cooling it.
(4) Avoid that the phone works in sunlight for long.
Reason: In outdoor navigation, weak GPS signal and high ambient temperature may cause the temperature of the mobile phone to rise due to the complicated environment and direct sunlight, which is a normal phenomenon. The temperature is controlled within a safe range. Feel free to use.
The matched Liquid Cool technology can dissipate heat to the maximum extent and reduce local high temperature. Please feel free to use it.
Suggestion: place the mobile phone near the air outlet of the car air conditioner and When driving a car to use the air conditioner to assist in cooling it.
In addition, please avoid that the mobile phone continues to work in direct sunlight for long, which can also control the heat better during outdoor navigation.
4. Heating during photographing/video recording:
(1) Photo taking and video recording are easy to cause a high-load of work to the phone, so it is normal that the temperature of the mobile phone rises a little. This is in the safe range and customers can feel free to use. Redmi Note 8 Pro is equipped with Liquid Cool technology which dissipates heat to the maximum extent, reduces the temperature of the high-temperature area on the surface of the phone and improve the temperature of the whole machine.
(2) It is suggested that:
(3) Not taking pictures or recording videos while charging.
(4) Not taking pictures or recording videos continuously for long in direct sunlight.
Reason: when taking photos or recording videos, the processor and camera will work with high load and the phone will have a certain temperature rise, which is a normal phenomenon. The temperature is controlled within a safe range. Feel free to use.
Redmi Note 8 Pro equipped with Liquid Cool technology can dissipate heat to the maximum extent and reduce local high temperature. Please feel free to use it.
Suggestion: Generally, taking photos and recording video while charging will cause the phone temperature rise. Try to avoid taking photos and recording during charging. Continuous video recording and shooting for a long time will also bring more obvious temperature rise. So have a break after such a long time use. In addition, avoid that the mobile phone continues to work in direct sunlight for long. It can control the heat better during outdoor shooting.
5. Heating when watching movies/playing videos:         
(1) Playing videos for a long time will cause the temperature of the mobile phone to rise, especially held in hand with high ambient temperature, which is normal. This is in the safe range. Feel free to use.
Redmi Note 8 Pro is equipped with Liquid Cool technology which dissipates heat to the maximum extent, reduces the temperature of the high-temperature area on the surface of the phone and improve the temperature of the whole machine.
(2) It is suggested that:
(3) Not playing videos/watching movies for a long time while being held in hands, especially during charging.
(4) Not playing videos in sunlight for long.
Reason: the processor, speaker and screen are working continuously when playing videos continuously. If it plays for a bit long time, the phone will get hotter but it is normal. If it plays videos for a long time while running game in the background or charging, the heat of the phone will be more obvious. Redmi Note 8 Pro equipped with Liquid Cool technology can dissipate heat to the maximum extent and reduce local high temperature. Please feel free to use it.
Suggestion: If playing videos while charging, the phone will get hotter more easily. It is suggested to avoid playing videos while charging. And avoid that the phone continues to work in direct sunlight for long. In addition, to protect eyes, it is suggested not to watch movies for long with phone.
6. Heating when the phone starts up after system updating:
Redmi Note 8 Pro, with the latest Android system installed, may get a bit hotter when the background calculation is generated by the system updating.This is in the safe range. Feel free to use. Besides, Redmi Note 8 Pro is equipped with Liquid Cool technology which dissipates heat to the maximum extent, reduces the temperature of the high-temperature area on the surface of the phone and improve the temperature of the whole machine.
Reason: Currently Redmi Note 8 Pro is installed with the latest Android version of the system. After updating the system, the platform will automatically optimize the installed program to improve the fluency of daily use, which will cause the phone get a bit hotter temporarily.
Suggestion: If the heating lasts for a long time after the system updated, and it still
happens abnormally in the unused state, it is suggested to submit user feedback for continuous improvement and go to the after-sales center for inspection.
7. Abnormal heating which happens suddenly, or heating when the phone not being used much/ in “standby”
(1) Some factors may lead to abnormal heating suddenly, such as Weak signal in the location, hardware failure (man-made or defects) and so on.
(2) If this abnormal heating happens only once, it can be monitored continuously first. If it happens more than 3 times in different places at different times and even get overheated, it is suggested to go to the nearby after-sales center for inspection.
Process:                                                                                            
1.To confirm firstly whether the phone has artificially damages (including damaged by liquid, dropping from high place, etc. ) or illegally disassembled.
2. To confirm whether there are concurrent failures such as failure to charge, failure to start up, failure of touch control, failure of some functions (such as failure to open the camera, failure to identify the SIM card).
3. If it belongs to both situation 1 and 2, the phone may get abnormal heating of the hardware or system. It is suggested to go to the nearby after-sales center for inspection.
4. If it only belongs to situation 1 or 2, it is suggested to turn off the phone and turn it on again to check whether the temperature is normal, or try again after the phone system is flashed with all data cleared.