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Pre-orders on Mi.com

Dear Mi Fans,
Thank you for all your support for Mi.com!
Over the past few years, we have been listening closely to your feedback, pushing ourselves to bring innovation to as many people as possible. Specifically, we want to make sure that you, our most loyal fans, can easily buy your favourite Mi products.
Today we are proud to present a brand-new pre-order system on Mi.com.

Why Pre-order?

  • Can’t wait for the next flash sale?

    Now just pre-order our signature product(s)

  • Priority Shipping

    Buy and Pay now - Shipping time varies from product to product. Please check the pre-order page of the product you wish to purchase to know more.

  • Go digital! Pay online

    Pre-orders can be done through online payments only. COD option is not available

  • Easy cancellations

    If you change your mind, you can cancel the order before the product is shipped

Pre-ordering Step by step

  1. Select product
  2. Place order
  3. Pay online
  4. Delivery

Tips for pre-ordering

  • Sign up for and log in to your Mi account in advance before the sale starts
  • To speed things up further, add your delivery address and set it as your default
  • Have your payment information (debit, credit, Netbanking, etc.) ready during the pre-ordering process

* If the product goes out of stock, no fear - try again later! Stock from unpaid pre-orders will be made available again.

Frequently Asked Questions

  1. Why should I pre-order?

    Pre-ordering lets you purchase your favourite Mi products without waiting for flash sales.

  2. How many units can I pre-order?

    You can add 1 to 2 product(s) per pre-order. The no. if units you can pre-order varies from product to product.

  3. When will pre-orders be shipped?

    The pre-ordered products are priority dispatches and are generally shipped within 5 business days upon successful online transaction. However, shipping time varies from product to product. Please check the pre-order page of the product you wish to purchase to know more.

  4. Can I add regular products along with my pre-order?

    Yes. If you add regular products to your pre-order, your entire order will be shipped when the pre-ordered products are ready. The pre-ordered products will be clearly marked in your Orders page.

  5. Can I pay via cash on delivery for my pre-order?

    COD option is not available for pre-orders. Please prepare your payment information (credit, debit, Netbanking, online wallets, etc.) beforehand.

  6. Can I change my delivery address?

    No, you cannot change your delivery address once you have placed your order. Please make sure you have filled in the correct delivery information.

  7. If the product price is adjusted, will it affect my pre-order?

    No. In the event of product price adjustment prior to delivery, the price of paid orders will not be affected.

  8. Can pre-orders be cancelled?

    Yes, you may cancel your pre-order before it is shipped.

  9. If I cancel my order, when will the amount be refunded?

    Once you cancel your order, it will take 7-10 business days on average to process your refund.