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After-sales FAQ

Q:How long will it take to get my refund once the return process has begun?

A:Refund will normally be returned within 10-15 working days once we received your returned products. Actual timeline will be vary from different inter-banking process.

Q:How can I check after-sales progress?

A:To check after-sale prograss, please contact local customer service center. For the contact information, please visit https://www.mi.com/uk/.

Q:What is the product warranty policy of mi.com?

A:For product warranty policy, please go to https://www.mi.com/uk/service/warranty/ and find the access button on the bottom of page.