Why is there sometimes no response when pressing both ends of the power button on the Redmi Pad 2?

Thank you for your support of Xiaomi products. All tablets undergo strict professional inspection before leaving the factory, so you can use them with confidence.
For no response when pressing both ends of the power button of the Redmi Pad 2, please refer to the following explanations:
1. If you press only both ends of the tablet's power button, the force will be distributed unevenly, which can lead to the device not responding properly when trying to wake or turn off the screen;
2. This is because the pressure is not applied directly to the functional part of the button. For best results, please press the center of the power button.
If there are other abnormalities, please contact our after-sales center in time. Thank you!