What to do if the Xiaomi Robot Vacuum X20+ collides?
If the Xiaomi Robot Vacuum X20+ collides, please refer to the following steps to troubleshoot:
1. Gently press the bumper to check if it rebounds properly. A responsive bumper is essential for detecting obstacles accurately;
2. Inspect the bumper and the surrounding area for any dirt, debris, or objects that can block its movement or sensors. Clean gently if necessary;
3. Open the doors to your rooms, organize the scattered items on the floor, and clear any objects that affects the operation of the robot vacuum to ensure accurate mapping;
4. It is recommended to block areas unsuitable for the robot vacuum, such as places where it will get stuck or be scraped;
5. Ensure the LDS is functioning properly;
6. Check that the vacuum’s firmware is up to date via the Xiaomi Home App, as updates can improve collision detection;
7. Restart the robot vacuum and try again.
If the above steps cannot resolve the issue, please contact the local after-sales service center for further assistance.
1. Gently press the bumper to check if it rebounds properly. A responsive bumper is essential for detecting obstacles accurately;
2. Inspect the bumper and the surrounding area for any dirt, debris, or objects that can block its movement or sensors. Clean gently if necessary;
3. Open the doors to your rooms, organize the scattered items on the floor, and clear any objects that affects the operation of the robot vacuum to ensure accurate mapping;
4. It is recommended to block areas unsuitable for the robot vacuum, such as places where it will get stuck or be scraped;
5. Ensure the LDS is functioning properly;
6. Check that the vacuum’s firmware is up to date via the Xiaomi Home App, as updates can improve collision detection;
7. Restart the robot vacuum and try again.
If the above steps cannot resolve the issue, please contact the local after-sales service center for further assistance.
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