What to do if the Mijia Air Conditioner Pro Eco 3.5 kW emits an unpleasant odor during operation?

If the Mijia Air Conditioner Pro Eco 3.5 kW emits an unpleasant odor during operation, please follow these steps:
1. If the air conditioner emits an unpleasant odor while operating, please check whether the filter is too dirty. Clean the filter thoroughly and observe whether the odor persists;
2. If the issue remains unresolved after cleaning, please request after-sales service for further inspection.
Note:
1. Regularly clean the filter to prevent odor buildup caused by dust, mold, or bacteria;
2. Ensure the air conditioner is not exposed to external odors (such as from kitchens or bathrooms) through nearby air inlets;
3. If you notice a strong burning smell while using the air conditioner, immediately turn off the power and stop using the device. Please request after-sales service for professional inspection.