Q: WHICH AREA IN SINGAPORE DO YOU SHIP TO?A: Package will be delivered to address indicated in Singapore, including Sentosa and Jurong Island.
Q:WHAT ARE YOUR DELIVERY HOURS?A:Package will be delivered between 09:00- 18:00 on business days. There may be no deliveries available on weekend or public holidays.
Q: HOW LONG BEFORE I RECEIVE MY XIAOMI ORDER?A: Xiaomi makes every effort to deliver your order out of warehouse within 5-7 working days from placing the order and finishing payment online. Xiaomi is not liable in respect of any shipping delays, nor of loss of any kind caused as a direct or indirect consequence due to unforeseen and uncontrollable circumstances, such as: recipient was unavailable or un-contactable; incorrectly addressed orders; weather conditions and so on. In these situations Xiaomi will try the best to notify customer of the delay, and as feasible, make new delivery/collection arrangements with estimated delivery date.
Q: DO YOU OFFER FREE SHIPPING?A: Yes we do. All orders above S$50 automatically enjoy free delivery, while smaller orders incur a delivery fee of S$3.99 for SMS Mail.
Q: HOW CAN I TRACK MY ORDER?A: Please track your order through http://www.mi.com/sg or directly through our delivery agents on their websites with your tracking number.