Mi Protect covers accidental & liquid damage within 1 year from activation.
Free home pickup & drop and free second servicing is provided to bring you better service experience.
Mi Protect can be purchased only within 5 days of the phone delivery.
Redmi 5 16GB
Redmi 6A 16GB
Redmi 6A 32GB
Redmi 6 32GB
Redmi Note 5
Redmi 5 32GB & 64GB
Redmi Y2 32GB
Redmi 6 64GB
Redmi 6 Pro 32GB
Mi Max 2
Redmi Note 5 Pro
Redmi Y2 64GB
Mi A2 64GB
Redmi 6 Pro 64GB
Poco F1 64GB
Poco F1 128GB
Poco F1 256GB
Mi MIX 2
Scared that your new smartphone will fall in liquid or down a staircase? We understand that the repair costs are sometimes prohibitively expensive. Hence we bring you Mi Protect. Pay a nominal fee while purchasing your device and get a 1-year accidental & liquid damage protection for your Mi device against possible damages.
Fell in a liquid
Tea / coffee spilled over
Fell on the ground
Accidently sat on it
Crushed by a car
Fell from a building
Buy Mi Protect along with your device/within 5 days of delivery and get 1-year protection for your device.
In case of any accidental or liquid damage to your Mi device call the customer service team at 1800 123 3330 or 0 8080 333 333 to intimate the loss.
Call us Anytime 1800 123 3330 or log on to www.oneassist.in to file your claim
Register your claim & send the signed documents (Claim form, Mobile Invoice, Photo ID Proof)
We get the approval done from Insurance company
Forget the hassles while we do all the Insurance paperwork & approval
Smartphone/Tablet is delivered to your doorstep
Free of cost
We pick up your Mobile/ Tablet & claim documents at your doorstep
Submit mobile at an Authorized service centre
The device is repaired at an authorized service centre
Cashless repair with 100% genuine spare parts
Your Mi protect membership will be cancelled automatically if the order is cancelled. Mi protect cannot be cancelled separately.
At the time of activation, you will receive a welcome mail with your membership details and a detailed Terms & Conditions link.
You can also see the Terms and Conditions at //www.mi.com/in/about/miprotecttc/
If Repair cost of the device is more than 80%, such cases are eligible for BER case.Loss or damage to insured device shall be settled at market value or Sum Insured or Invoice Value whichever is the lowest, after charging the depreciation as per the depreciation chart below and in no case, will be more than the Sum insured.
Depreciation Chart: Applicable only for Total loss cases [To any instrument / component]
|Age of the Insured Device||Depreciation %|
|Up to 6 months||20%|
|6 months to 1 year||30%|
|1 year to 2 year||40%|
Open pick up Locations - Mumbai, Thane, Navi Mumbai, Bangalore, Hyderabad, Secunderabad, Chennai, Delhi, Gurgaon, Noida, Ghaziabad, Chandigarh, Ahmedabad, Pune, Kolkata and Faridabad ( Municipal limit pincodes of these cities)
Mail In / Self Ship Services : Rest of India except above mentioned cities and pincodes
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