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Mi Screen Protect From ₹499

Threat of damaging a new phone is inevitable but only smarter planning will allow you to use it care-free. Choose the best plan for your phone & protect it from accidental & liquid damages.

MI SCREEN PROTECT
BUY NOW
  • 449

    Redmi 8 4GB
    Redmi 8A Dual 2+32GB/3+32GB
    Redmi 9A

    1-year validity

  • 499

    Redmi 8A Dual 3+64GB
    Redmi 9
    Redmi 9 Prime 64GB
    Redmi 9i

    1-year validity

  • 599

    Redmi Note 8 4GB
    Redmi Note 9 4+64GB
    Redmi 9 Prime 128GB

    1-year validity

  • 699

    Redmi Note 8 6GB
    Redmi Note 9 128GB
    Redmi Note 8 Pro 6GB
    Redmi Note 9 Pro 4GB

    1-year validity

  • 899

    Redmi Note 8 Pro 8GB
    Redmi Note 9 Pro/Max 6GB

    1-year validity

  • 999

    Redmi K20 64GB
    Redmi Note 9 Pro Max 8GB

    1-year validity

  • 1099

    Redmi K20 128GB
    Redmi K20 Pro 128GB

    1-year validity

  • 1299

    Redmi K20 Pro 256GB

    1-year validity

  • 1899

    Mi 10T
    Mi 10T Pro

    1-year validity

  • 2999

    Mi 10

    1-year validity

Cost savings

  • 499

    Redmi 9A

    1-year validity

  • 599

    Redmi 8
    Redmi 9
    Redmi 9 Prime 64GB
    Redmi 9i

    1-year validity

  • 799

    Redmi Note 9 4+64GB
    Redmi 9 Prime 128GB
    Redmi 9 Power
    Redmi Note 10 4+64GB

    1-year validity

  • 999

    Redmi Note 9 128GB
    Redmi Note 9 Pro
    Redmi Note 9 Pro Max 6+64GB
    Redmi Note 10 6+128GB
    Redmi Note 10 Pro 6GB
    Redmi Note 10S

    1-year validity

  • 1099

    Redmi Note 9 Pro Max 6+128GB
    Redmi Note 10 Pro 8GB
    Redmi Note 10 Pro Max 6+64GB

    1-year validity

  • 1199

    Redmi Note 9 Pro Max 8GB
    Redmi Note 10 Pro Max 128GB

    1-year validity

  • 1499

    Mi 10i
    Mi 11 Lite

    1-year validity

  • 1799

    Mi 11X 6GB+128GB

    1-year validity

  • 1899

    Mi 11X 8GB+128GB

    1-year validity

  • 2399

    Mi 10T
    Mi 10T Pro
    Mi 11X Pro 8GB+128GB

    1-year validity

  • 2499

    Mi 11X Pro 8GB+256GB

    1-year validity

  • 2999

    Mi 10

    1-year validity

Mi Phone Protection
BUY NOW

Safeguard the screen of your Mi device against accidental / liquid damage

Skip the mini-heart attack of dropping your phone or spilling liquid over it.

We understand that the screen of your device is the most important part and repairing it can be expensive. Hence, we bring you Mi Screen Protect! Pay a nominal fee while purchasing your device and get a 1-year accidental & liquid damage protection for the screen of your Mi device against possible damages.

Learn more >

  • Fell in a liquid

  • Liquid Damage

  • Dropped on ground

  • Damage from sitting pressure

  • Crushed by car

  • Accidentally fell from building

Buy Mi Screen Protect & get 1 Year protection against Accidental & Liquid Damage for the screen of your device

Average customer spends around Rs.3,100 in getting a good quality phone screen repaired, we provide premium quality & service at as less as Rs.449.

  • 01

    Call us Anytime 1800 123 3330 or log on to www.oneassist.in to file your claim

    Register your claim & send the signed documents (Claim form, Mobile Invoice, Photo ID Proof)

  • 03

    We get the approval done from Insurance company

    Forget the hassles while we do all the Insurance paperwork & approval

  • 05

    Mobile/ Tablet Delivered

    Mobile/ Tablet is delivered at your doorstep free of cost

  • 02

    We pick up your Mobile/ Tablet & claim documents from your doorstep

    Submit mobile to Authorized service centre.

  • 04

    Device repaired at authorized brand service centre

    Cashless repair
    100% genuine spare parts

Check if your damage is applicable to claim Mi Screen Protect

  • SOME OF THE INSTANCES THAT ARE NOT COVERED

    1. Negligence.
    2. Any kind of self-repair or self-repair attempt.
    3. Damage due to natural disasters.
    4. Intentional damage.
    5. Loss or theft.
    6. Normal wear or tear.
    7. Cosmetic damage: Any damage which is not hampering the normal functioning of the device.
    8. Accessories such as chargers and batteries.
    9. Manufacturing defects.
    10. Customer is not resident of India and or is below 18 years old.

Frequently Asked Questions on
Mi Screen Protect

  • 1. How does Mi Screen Protection Work?

    Mi Screen Protection gives protection to the Screen of your Xiaomi Mobile against any kind of Accidental and Liquid Damages. In case of any accidental damage to your Screen, OneAssist will provide you cashless repair from authorized Xiaomi service center. You just need to pay a deductible of Rs. 350 + GST per claim.
    You are eligible for 2 claims under the screen protection program.
  • 2. Which Mobile phones are eligible for Mi Screen Protection?

    Mi Screen Protection can be purchased alongside all Xiaomi mobile devices which are bought in INDIA through Mi.com
  • 3. What is the Duration of Mi Screen Protection coverage?

    Mi Screen Protection coverage for mobile is for the duration of 12 months starting from date of Activation.
  • 4. How do I activate Mi Screen Protection?

    Your Mi Screen Protect membership will be automatically activated. If you have purchased Mi Screen Protect along with the phone, you would receive the activation email within 24 hours of product delivery. If you have purchased the Mi Screen Protect within 3 days of phone delivery, you will receive an activation email within 24 hours of purchase.

    If you have not received the activation email from OneAssist within the stipulated time, please reach out at 1800 123 3330 or 0 8080 333 333 immediately.
  • 5. When can I buy Mi Screen Protection?

    You can buy Mi Screen Protection plan with the purchase of your new Device only.
  • 6. How many times I can claim for Repair with Mi Screen Protection?

    You can claim twice during your membership tenure with Mi Screen Protection Plan.
  • 7. Can I get my device repaired by my own engineer?

    No, you cannot get the handset repair from any other service center or Engineer and need to call OneAssist to get your device repaired. OneAssist will direct you to get your device repaired through the nearest Xiaomi authorized service center after collection & verification of documents.
  • 8. In what all scenario Mi Screen Protection coverage is not applicable?

    Below mention are some of the important Exclusions under which Mi Screen Protection is not applicable:
    1. Damage due to Negligence
    2. Loss or damage due to theft.
    3. Any claim arising from abuse, misuse or neglect
    4. Any kind of Intentional Damage
    5. If device is purchased outside INDIA
    6. Normal wear and tear OR cosmetic damages
    7. Routine maintenance, adjustment, modification or service.
  • 9. Can I Cancel the membership and get refund?

    Your Mi Screen Protect membership will be cancelled automatically if the order is cancelled. Mi Screen Protect cannot be cancelled separately.

  • 10. My device is having more damage than Screen, what should I do?

    In case the damages are more than Screen: you will have the option to pay for the balance amount except Screen Repair charges to the Xiaomi service center.
  • 11. My device is BER, how Screen Protection Plan will help me?

    In case your device is declared BER or cannot be repaired we will settle you with the Screen Repair charges after deduction.
  • 12. What are the deduction associated with Mi Screen Protection?

    You will be required to pay Rs. 350 + GST as deductibles for each and every claim to the Xiaomi Service Centre.
  • 13. My device is more than 1 year old, can I buy Mi Screen Protect now?

    Mi Screen Protect is available for purchase only along with new devices bought from mi.com/in.
  • 14. When do I get to see the Terms and Conditions of Mi Screen Protect?

    At the time of activation, you will receive a welcome mail with your membership details and a detailed Terms & Conditions link.

    You can also see the Terms and Conditions at https://www.mi.com/in/about/miscreenprotecttc/ /

  • 15. I have purchased a device, can I purchase Mi Screen Protect separately now?

    You can purchase Mi Screen protect within 3 day of delivery of your new device.
  • 16. What is Total Loss or Beyond Economic repair category?

    Total Loss or Beyond Economic Repair is when the repair cost of the handset is more than 80% of the invoice value. You will get applicable amount as per the depreciation chart given in the Terms & Conditions for your handset.
  • 17. What is not covered under Mi Protect plan?

    The scenarios which won't be covered under Mi Protect are…
    1. Loss or damage to the device due to mysterious circumstances / disappearance or unexplained reasons.
    2. Fraud or criminal activity on the part of the Insured (the customer).
    3. Claim on device during the hire or loan of the insured device to a third party.
    4. Loss resulting from detention or confiscation by customs or other Government or public authorities.
    5. Any failure of the Device to operate as a result of problems with respect to the network infrastructure, Subscriber's network subscription or similar service issues.
    6. Loss of or Damage to the Device that is registered in the name of a Corporate Entity, unless a nominee has been appointed by them as a Bona fide user.
    7. Loss arising due to any unlawful act or illegal activities including criminal acts, or acts of war or the handset is used with permission of the Bona fide Subscriber having knowledge of such acts.
    8. Consequential loss of any kind or description.
    9. Liability to any party of any nature including but not limited to liability of Authorised Service center to other parties. OneAssist will get the device repaired in case of any failure of repair.
    10. Loss or damage caused by incorrect storage, poor maintenance, willful negligence, incorrect installation, incorrect set-up, unless the Authorised Service Center representative would confirm otherwise with due substantiation.
    11. Loss or damage as a result of attack by un-authorised software/virus, software faults and manufacturing defect owing to which a device fails to operate.
    12. Loss or damage that is covered by a supplier, dealer or factory warranty.
    13. Any loss if the ownership of the device is transferred.
    14. Any consequence arising from War, War time operations (whether War declared or not) , Act of Foreign Enemy, Hostilities, Civil War, Rebellion, Insurrection, Civil Commotion, Military usurped power, Seizure, Capture, Confiscation, Arrest. Restraints and or Detainment by order of any Government or any other Authority.
    15. Any liability whatsoever nature directly or indirectly caused by or contributed to by or arising from ionizing radioactive or contamination by radioactivity from any nuclear waste from combustion of nuclear fuel. For the purpose of this exclusion only combustion shall include any self-sustaining process of nuclear fission.
    16. Any loss, destruction, damage or legal liability directly or indirectly caused by or contributed to by or arising from nuclear weapon materials, Wear and tear, moth, vermin or gradual deterioration, inherent defect or from any process of cleaning or repairing or renovating or maintenance.
    17. Any type of self-repair or attempted self-repair.
    18. Mechanical or Electrical Breakdown or electronic derangement or malfunction unless caused by an external accidental means or liquid.
    19. Penalties of delay or detention or in connection with guarantees of performance or efficiency of the device.
    20. Intentional overloading of the instrument. Loss or damage due to any experiments or tests and/or alterations resulting into any abnormal conditions.
    21. Cost of Replacement of Battery unless caused by an accidental or liquid damage to the Device.
    22. Any damage or loss occasioned from any water borne craft, unless such damage is caused by the accidental ingress of liquid/water, and if the Subscriber has taken reasonable care to protect the Device from damage.
    23. Any manufacturing defect which is covered under Manufacturer's warranty Product defects whether latent / inherent or not.
    24. Any loss of or damage to the SIM card / memory card unless caused by an insured peril.
    25. Loss or damage to accessories unless they are attached to the Device.
    26. Internal leakage of the battery, unless caused by an insured peril. Damage occurred while the Device is situated outside India providing the Customer is a Non Resident Indian.
    27. Any instance where you are not a resident of India at the time the Damage occurred.
    28. Any loss the named Subscribers may suffer or cost to the Subscriber for:
      • Damage to, or costs or charges, when repairing or replacing aerials or battery chargers where these items are the only part of the device that have been Damaged or stolen;
      • any Damage caused by any deliberate act or negligence by the Insured Member(s), their employees or any person using the device with their permission;
      • costs or charges when replacing car kits or car Devices and other accessories which can no longer be used with the device;
      • costs involved in returning the device for repair, or collecting the device once it has been repaired;
      • costs caused by the device being routinely serviced, inspected, adjusted or cleaned;
    29. Any loss related to indemnification for the Value added services
    30. The Insurer shall not be liable for any loss or damage claim due to the inability of the Subscriber and insured to submit either of the claim processing and claim payment documents required by the Insurer for processing the Claim
    The policy shall not be liable for any claim if information has intentionally been withheld or incorrect information or misrepresentations have been intentionally given that are of significance to the assessment of the claim.
  • 18. What is BER (Basis of Partial loss) Cases ?

    If Repair cost of the device is more than 80%, such cases are eligible for BER case.Loss or damage to insured device shall be settled at market value or Sum Insured or Invoice Value whichever is the lowest, after charging the depreciation as per the depreciation chart below and in no case, will be more than the Sum insured.

    Depreciation Chart: Applicable only for Total loss cases [To any instrument / component]

    Age of the Insured Device Depreciation %
    Up to 6 months 20%
    6 months to 1 year 30%
    1 year to 2 year 40%
    Age of the Insured Device Depreciation %
    Up to 6 months 20%
    6 months to 1 year 30%
    1 year to 2 year 40%
  • 19. What are the cities where Doorstep Pick up and drop Services are available ?

    Open pick up Locations - Mumbai, Thane, Navi Mumbai, Bangalore, Hyderabad, Secunderabad, Chennai, Delhi, Gurgaon, Noida, Ghaziabad, Chandigarh, Ahmedabad, Pune, Kolkata and Faridabad ( Municipal limit pincodes of these cities)

    Mail In / Self Ship Services : Rest of India except above mentioned cities and pincodes

Safeguard the screen of your Mi device against accidental / liquid damage

Scared that the screen of your new smartphone will get damaged while falling in liquid or down a staircase?
We understand that the screen of your device is the most important part and repairing it is expensive. Hence, we bring you Mi Screen Protect. Pay a nominal fee while purchasing your device and get a 1-year accidental & liquid damage protection for the screen of your Mi device against possible damages.

Learn more >

  • Liquid spilled on the phone

  • Accidentally sat on it

  • Accidentally crushed by a car

  • Accidentally fell on the ground

  • Accidentally pushed by someone

Buy Mi Screen Protect & get 1 Year protection against Accidental & Liquid Damage for the screen of your device

In case of any accidental or liquid damage to the screen of your Mi device call the customer service team at 1800 123 3330 or 0 8080 333 333 to intimate the loss.

Check if your damage is applicable to claim Mi Screen Protect

  • SOME OF THE INSTANCES THAT ARE NOT COVERED

    1. Negligence.
    2. Any kind of self-repair or self-repair attempt.
    3. Damage to any other part of the device except for the screen
    4. Damage due to natural disasters.
    5. Intentional damage.
    6. Loss or theft.
    7. Normal wear or tear.
    8. Cosmetic damages like scratches/ minor marks on screen
    9. Accessories such as chargers and batteries.
    10. Manufacturing defects.
    11. Customer is not resident of India and or is below 18 years old.

Frequently Asked Questions on
Mi Screen Protect

  • 1. How does Mi Screen Protection Work?

    Mi Screen Protection gives protection to the Screen of your Xiaomi Mobile against any kind of Accidental and Liquid Damages. In case of any accidental damage to your Screen, OneAssist will provide you cashless repair from authorized Xiaomi service center. You just need to pay a deductible of Rs. 350 + GST per claim.
    You are eligible for 2 claims under the screen protection program.
  • 2. Which Mobile phones are eligible for Mi Screen Protection?

    Mi Screen Protection can be purchased alongside all Xiaomi mobile devices which are bought in INDIA through Mi.com and Mi Retail
  • 3. What is the Duration of Mi Screen Protection coverage?

    Mi Screen Protection coverage for mobile is for the duration of 12 months starting from date of Activation.
  • 4. How do I activate for Mi Screen Protection?

    Your Mi Screen Protect membership will be automatically activated. If you have purchased Mi Screen Protect along with the phone, you would receive the activation email within 24 hours of product delivery. If you have purchased the Mi Screen Protect within 3 days of phone delivery, you will receive an activation email within 24 hours of purchase.

    If you have not received the activation email from OneAssist within the stipulated time, please reach out at 1800 123 3330 or 0 8080 333 333 immediately.
  • 5. When can I buy Mi Screen Protection?

    You can buy Mi Screen Protection plan with the purchase of your new Device or upto 3 days after delivery from mi.com
  • 6. How many times I can claim for Repair with Mi Screen Protection?

    You can claim twice during your membership tenure with Mi Screen Protection Plan.
  • 7. Can I get my device repaired by my own engineer?

    No, you cannot get the handset repair from any other service center or Engineer and need to call OneAssist to get your device repaired. OneAssist will direct you to get your device repaired through the nearest Xiaomi authorized service center after collection & verification of documents.
  • 8. In what all scenario Mi Screen Protection coverage is not applicable?

    Below mention are some of the important Exclusions under which Mi Screen Protection is not applicable:
    1. Damage due to Negligence
    2. Loss or damage due to theft.
    3. Any claim arising from abuse, misuse or neglect
    4. Any kind of Intentional Damage
    5. If device is purchased outside INDIA
    6. Normal wear and tear OR cosmetic damages
    7. Routine maintenance, adjustment, modification or service.
  • 9. Can I Cancel the membership and get refund?

    Your Mi Screen Protect membership will be cancelled automatically if the order is cancelled. Mi Screen Protect cannot be cancelled separately.

  • 10. My device is having more damage than Screen, what should I do?

    In case the damages are more than Screen: you will have the option to pay for the balance amount except Screen Repair charges to the Xiaomi service center.
  • 11. My device is BER, how Screen Protection Plan will help me?

    In case your device is declared BER or cannot be repaired we will settle you with the Screen Repair charges after deduction.
  • 12. What are the deduction associated with Mi Screen Protection?

    You will be required to pay Rs. 350 + GST as deductibles for each and every claim to the Xiaomi Service Centre.
  • 13. The screen of my Xiaomi device is damaged accidently, do I need to pay for its repair?

    If you have purchased the Mi Protect along with your Xiaomi device at mi.com/in, then you don’t need to pay for the repair. You just need to pay nominal excess charges as per the terms and conditions shared with you during the time of activation. The nominal excess charge is the insured share of the liability which customer needs to pay as per insurance guidelines.
  • 14. When do I get to see the Terms and Conditions of Mi Protect?

    At the time of activation, you will receive a welcome mail with your membership details and a detailed Terms & Conditions link.

    You can also see the Terms and Conditions at https://www.mi.com/in/about/miprotecttc/

  • 15. I have already made a claim under Mi Protect, am I allowed to make another claim?

    Yes, you can make another claim (up to 2 claims) during the tenure of your Mi Protect membership, provided your previous claim was not settled under Total Loss or Beyond Economic Repair category.
  • 16. What is Total Loss or Beyond Economic repair category?

    Total Loss or Beyond Economic Repair is when the repair cost of the handset is more than 80% of the invoice value. You will get applicable amount as per the depreciation chart given in the Terms & Conditions for your handset.
  • 17. What is not covered under Mi Protect plan?

    The scenarios which won't be covered under Mi Protect are…
    1. Loss or damage to the device due to mysterious circumstances / disappearance or unexplained reasons.
    2. Fraud or criminal activity on the part of the Insured (the customer).
    3. Claim on device during the hire or loan of the insured device to a third party.
    4. Loss resulting from detention or confiscation by customs or other Government or public authorities.
    5. Any failure of the Device to operate as a result of problems with respect to the network infrastructure, Subscriber's network subscription or similar service issues.
    6. Loss of or Damage to the Device that is registered in the name of a Corporate Entity, unless a nominee has been appointed by them as a Bona fide user.
    7. Loss arising due to any unlawful act or illegal activities including criminal acts, or acts of war or the handset is used with permission of the Bona fide Subscriber having knowledge of such acts.
    8. Consequential loss of any kind or description.
    9. Liability to any party of any nature including but not limited to liability of Authorised Service center to other parties. OneAssist will get the device repaired in case of any failure of repair.
    10. Loss or damage caused by incorrect storage, poor maintenance, willful negligence, incorrect installation, incorrect set-up, unless the Authorised Service Center representative would confirm otherwise with due substantiation.
    11. Loss or damage as a result of attack by un-authorised software/virus, software faults and manufacturing defect owing to which a device fails to operate.
    12. Loss or damage that is covered by a supplier, dealer or factory warranty.
    13. Any loss if the ownership of the device is transferred.
    14. Any consequence arising from War, War time operations (whether War declared or not) , Act of Foreign Enemy, Hostilities, Civil War, Rebellion, Insurrection, Civil Commotion, Military usurped power, Seizure, Capture, Confiscation, Arrest. Restraints and or Detainment by order of any Government or any other Authority.
    15. Any liability whatsoever nature directly or indirectly caused by or contributed to by or arising from ionizing radioactive or contamination by radioactivity from any nuclear waste from combustion of nuclear fuel. For the purpose of this exclusion only combustion shall include any self-sustaining process of nuclear fission.
    16. Any loss, destruction, damage or legal liability directly or indirectly caused by or contributed to by or arising from nuclear weapon materials, Wear and tear, moth, vermin or gradual deterioration, inherent defect or from any process of cleaning or repairing or renovating or maintenance.
    17. Any type of self-repair or attempted self-repair.
    18. Mechanical or Electrical Breakdown or electronic derangement or malfunction unless caused by an external accidental means or liquid.
    19. Penalties of delay or detention or in connection with guarantees of performance or efficiency of the device.
    20. Intentional overloading of the instrument. Loss or damage due to any experiments or tests and/or alterations resulting into any abnormal conditions.
    21. Cost of Replacement of Battery unless caused by an accidental or liquid damage to the Device.
    22. Any damage or loss occasioned from any water borne craft, unless such damage is caused by the accidental ingress of liquid/water, and if the Subscriber has taken reasonable care to protect the Device from damage.
    23. Any manufacturing defect which is covered under Manufacturer's warranty Product defects whether latent / inherent or not.
    24. Any loss of or damage to the SIM card / memory card unless caused by an insured peril.
    25. Loss or damage to accessories unless they are attached to the Device.
    26. Internal leakage of the battery, unless caused by an insured peril. Damage occurred while the Device is situated outside India providing the Customer is a Non Resident Indian.
    27. Any instance where you are not a resident of India at the time the Damage occurred.
    28. Any loss the named Subscribers may suffer or cost to the Subscriber for:
      • Damage to, or costs or charges, when repairing or replacing aerials or battery chargers where these items are the only part of the device that have been Damaged or stolen;
      • any Damage caused by any deliberate act or negligence by the Insured Member(s), their employees or any person using the device with their permission;
      • costs or charges when replacing car kits or car Devices and other accessories which can no longer be used with the device;
      • costs involved in returning the device for repair, or collecting the device once it has been repaired;
      • costs caused by the device being routinely serviced, inspected, adjusted or cleaned;
    29. Any loss related to indemnification for the Value added services
    30. The Insurer shall not be liable for any loss or damage claim due to the inability of the Subscriber and insured to submit either of the claim processing and claim payment documents required by the Insurer for processing the Claim
    The policy shall not be liable for any claim if information has intentionally been withheld or incorrect information or misrepresentations have been intentionally given that are of significance to the assessment of the claim.
  • 18. What is BER (Basis of Partial loss) Cases ?

    If Repair cost of the device is more than 80%, such cases are eligible for BER case.Loss or damage to insured device shall be settled at market value or Sum Insured or Invoice Value whichever is the lowest, after charging the depreciation as per the depreciation chart below and in no case, will be more than the Sum insured.

    Depreciation Chart: Applicable only for Total loss cases [To any instrument / component]

    Age of the Insured Device Depreciation %
    Up to 6 months 20%
    6 months to 1 year 30%
    1 year to 2 year 40%
    Age of the Insured Device Depreciation %
    Up to 6 months 20%
    6 months to 1 year 30%
    1 year to 2 year 40%
  • 19. What are the cities where Doorstep Pick up and drop Services are available ?

    Doorstep pick up and drop services are not available under Mi Screen protect plan.