1.Q: How to switch the riding mode?

A: Short press the power button twice continuously to switch the riding mode. Pedestrian mode max speed 6km/h, Standard mode (D) max speed 20km/h, Sport mode (S) max speed 25km/h, S+ mode (S+) max speed 25km/h. Please do not switch the riding mode during riding.

Note: According to the requirements of different countries' regulations, the maximum speed of D, S and S+ modes may be different from the above description, and the local legal and regulatory requirements shall prevail.

 

2.Q:How to ride the scooter?

A: Stand on the pedals with one foot, pedal backwards with the other foot, step on the pedals with both feet and keep your balance, lightly press the throttle finger dial to accelerate. It is recommended to ride at a constant speed, do not accelerate or brake sharply.

Note: Scooters can only be used after the slide state and the speed reaches 5km/h.

 

3.Q: What are the requirements for people who ride the scooter?

A: Xiaomi Electric Scooter 4 Ultra is suitable for age range 16-50 years old, height range 120-200cm, maximum load 120kg. please do not ride after drinking. Do not ride after taking medication that may impair your judgment.

 

4.Q: How to charge the scooter?

A: The charging port is at the slanting tube above the scooter's foot pedal, open the rubber plug, insert the charging plug, and plug the rubber plug tightly after charging.

 

5.Q: What type of batteries are used in scooters?

A: The scooter uses lithium-ion batteries.

 

6.Q: How to maintain the battery?

A: A: Avoid recharging after the power is completely depleted, try to recharge as you go, this can greatly extend the use of the battery. In addition, when used at room temperature, the battery pack can perform at a higher range and performance. If used at temperatures below 0°C, battery range and performance will decrease. Typically, at -20°C, the range may be half or less than at room temperature. Avoid using the battery in environments below 0°C or above 45°C. Avoid storing the battery in environments below -20°C or above 50°C. When the scooter is not used for more than 30 days, please charge the battery to about 80% and store it in a cool and dry place. It is recommended to fully charge the battery every 1-2 months to extend the battery life.

Note: If the battery is not charged in time, it is likely to be damaged by over-discharging, such damage is irreparable, and the damage caused by long time non-charging will not be re-charged, and will not be entitled to free warranty.

 

7.Q: How to use the energy recovery function?

A: Energy recovery function: When you twist the brake handle or release the throttle finger paddle while coasting during driving, energy recovery will be activated and some kinetic energy will be converted into electricity for storage and reuse. Energy recovery increases range and brings braking effect at the same time. For first time use, it is recommended to set the level to "weak". After connecting to the Mi Home App, slide down the main page to the bottom of the product to set the energy recovery intensity, the default is weak, and you can choose between weak, medium and strong.

 

8.Q: What is the water resistance level of scooters? Can I ride it in rain or snow?

A: Xiaomi Electric Scooter 4 Ultra has a water-resistance rating of IP55, which prohibits outdoor riding in rainy weather, and for personal safety reasons, outdoor riding in other bad weather is not recommended.

 

9.Q: How to inflate the scooter? How much should I inflate the tire pressure?

A: ① Connect the pump to the extended inflation nozzle. ②Unscrew the tire inflation nozzle cap, connect the extension inflation nozzle to the tire inflation nozzle and tighten it. ③ Inflate.

After inflation, the recommended tire pressure for front and rear tires is 40-45psi. it is also recommended to check the tire pressure with an inflation tool every other month.

 

10.Q: Why does the scooter run slowly during the ride?

A: The scooter uses vacuum jelly tires, and there is a certain amount of self-running air in the process of use and storage.

Note: Riding with low tire pressure will speed up tire wear and tear, and even lead to rupture. It is recommended to check the tire pressure every month and inflate it in time. 40-45psi is recommended after inflation. avoid riding under abnormal tire pressure.

 

11.Q: How to judge whether the scooter is malfunctioning?

A: A flashing red wrench icon on the control panel indicates that the scooter is malfunctioning, which can be determined in the following ways:

Way 1: When the Xiaomi Electric Scooter 4 Ultra is malfunctioning, the speedometer will show a fault error code.

Way 2: When a fault occurs, the buzzer will sound in a 3-second cycle with 5 beeps per cycle.

 

12.Q: Why can't the scooter charge?

A: There may be the following reasons:

① Power adapter failure: Power adapter is only connected to the power supply, not connected to the scooter, observe the LED indicator of the power adapter, if it does not light up or red light (normal is a green light), the power adapter is faulty, need to replace the new power adapter.

② Battery over-discharge: If the vehicle has not been ridden or charged for a long time, it is likely that the battery is over-discharged.

The above problems need to contact the after-sales service for repair.

③ Temperature is too high or too low: When the thermometer icon is on, it means the battery temperature is too high or too low, and it cannot be charged at this time. Wait for the temperature to return to the normal operating temperature range, then charge.

 

13.Q: How to solve the problem of disconnected Bluetooth connection on the scooter?

A: ①Check the current version of Mi Home App and update it to the latest version. Make sure you are within the valid Bluetooth range when connecting to the vehicle.

 

14.Q: How to reconnect the scooter to Mi Home App?

A: Please follow the guidelines to reset the device (press the throttle pointer and press the power switch 5 times at the same time), and delete the device from the original bundled account, then try to reconnect after completing the above operation.

 

15.Q: How to operate the lower folding hook without reset?

A: Lift the folding latch and break the folding wrench outward at the same time to pop out the lower folding hook.

 

16: How to install the screws inside the packing box?

A: Use the wrench inside the packing box to pre-tighten the four screws on both sides of the vertical tube in a diagonal order (two on each side of the front and back), fix the handlebar position and then tighten them thoroughly.

 

17.Q: How to use the lock function?

A: After the APP sliding lock, the vehicle enters the motor lock state, 24 hours after the automatic shutdown, and the motor lock state is still maintained when it is turned on again. Locked state to push the vehicle, the instrument will sound an alarm, the vehicle button operation is invalid. This function can not achieve the vehicle anti-theft, please keep the vehicle properly. Using the lock function will consume the power of Xiaomi Electric Scooter 4 Ultra, please use this function reasonably.

 

18.Q: How to restore the factory device?

A: When the vehicle is on, squeeze the brake handle, press and hold the throttle pointer and power switch at the same time, hold it for 7 seconds until it beeps, the vehicle will be restored to the factory state. This operation will completely delete the data stored in the vehicle, please operate with caution.

 

19.Q: Why is there a brightness change in the control panel?

A: When the lights are turned on, the control panel will be dimmed, and when the lights are turned off, the control panel will return to brightness.

 

20.Q: Mechanical brake test

A: Before debugging, please make sure Xiaomi Electric Scooter 4 Ultra is turned off and not charging. If the brakes are too tight or too loose, it is recommended to refer to the following brake adjustment method to adjust the brakes to the most comfortable level of experience.

Tools: 14mm socket tool (Note: Tools need to be prepared by yourself)

Please make sure Xiaomi Electric Scooter 4 Ultra is turned off and not charging before tuning. When the brake is too tight, use the tool to turn the nut on the screw counterclockwise and feed back the brake line so that the exposed end length is slightly shortened; when the brake is too loose, use the tool to turn the nut on the screw clockwise so that the exposed end length is slightly lengthened.

 

21.Q: How to find the unique QR code of the vehicle?

A: To connect to Mi Home App, you need to scan the unique QR code of the vehicle, which can be obtained in the following ways: ① After connecting to Mi Home App, check and save the screenshot through the APP scooter homepage: [More] - [Settings] - [QR Code].

②The vehicle QR code can be obtained by viewing the control panel sticker, the right area of the pedal, and the back cover of the manual.

 

22.Q: What is the impact of low temperature weather on scooters?

A: Li-ion battery activity decreases in winter, the response becomes slower, in order to avoid irreversible damage caused by low temperature, the BMS opens the low temperature protection, the instrument will light up the temperature icon, at this time, the vehicle acceleration ability is weakened, and may not be able to charge. As the low-temperature weather will lead to lower lithium battery activity, tire pressure changes, and due to the wind speed, more clothing and other effects, will eventually lead to scooter power consumption accelerated, range decreased.

 

23.Q: What is the reason for the control panel temperature icon to light up?

A: When the thermometer icon lights up it means the battery temperature has become too high or too low. At this time, the vehicle's acceleration ability is reduced, which may make it impossible to ride and may not be able to charge. Wait for the temperature to return to the normal operating temperature range before using or charging.

 

24.Q: What is the typical range of Xiaomi Electric Scooter 4 Ultra?

A: The typical range of Xiaomi Electric Scooter 4 Ultra is about 70km. Typical range: measured by driving at a constant speed of 15km/h in standard mode with a full charge, 75kg load, 25℃ ambient temperature, flat road and no wind. The actual range may vary depending on the load, ambient temperature, wind speed, road surface, vehicle tire pressure, battery cycle times, driving mode and user operating habits (whether to accelerate and decelerate rapidly).