1.The album has been deleted for 40 days. Can I find the deleted data in the recycle bin after purchasing the gold membership?
No, you cannot recover data that has been permanently deleted after purchasing a member.
2.The album of ordinary users has been deleted for 25 days. Will the validity period of the deleted album be extended after the purchase of gold membership?
The data retention period in the recycle bin is subject to the user membership scheme and the validity period of the member. The validity period will be extended according to the latest membership attribute.It can be extended for up to 35 days.If the gold membership is valid for one month or less, the recycle bin validity period will be reduced to 30 days.
3.How to calculate the price difference of upgraded members?
When upgrading a member, the current member expires less than one year, which is calculated on a monthly basis, enough for one year, calculated on a yearly basis, and rounded up.
Month: (target package expiration days /31)(target package price) - (remaining days of original package /31)(original package price/month)
Year: (target package expiration days /365)(target annual price) - (remaining days of original package /365)(original package annual price)
4.After the payment is completed, the membership is not added. How is it?
It is possible to recharge to the Mi account, but there is no consumption. It will be ok to continue paying with the balance of Mi point.
If you have questions, please contact micloud-help@xiaomi.com
5.Why do some people have 5G, 14G, and more free storage space?
By default, each user has 5G free space, and some users have more free space than 5G because they have participated in free space giving activities.
If a large space is needed, suggest purchasing or participating in related activities.
6.How to save the data after the expiration of the membership?
After the expiration of the data storage will still be saved on the cloud, you can view the download. But you can't upload data when the space is full.
If users do not use cloud services for a long time. According to the user agreement, if the user's cloud service account is not active for one consecutive year, the corresponding cloud service account will be frozen or directly terminated, and the data may also be deleted.
An account that has been inactive for one year in a row: has never logged into a cloud service. Never used cloud service functions such as synchronization, searching for mobile phone and backup information. Mi cloud service information has not appeared any state of addition and deletion.
7.How to buy a membership for someone else?
You can go to "Setting" > "Mi account" > " Mi cloud service" > " Manage cloud storage space" > "Change the space scheme" on Mi phone, select "Add space card", enter the others account number, and purchase.