Mi Protect covers accidental & liquid damage
Free home pickup & drop, and free second servicing within 1 year from activation
Redmi Note Prime
Redmi 2 Prime
Redmi Note 3 16G/32G
Mi Max 32GB
Scared of dropping your device in hot liquid, or down a staircase? We understand that the repair costs are sometimes prohibitively expensive.Hence we bring you Mi Protect. Pay a nominal fee while purchasing your device and get 1-year accidental & liquid damage coverage to protect your Mi device against possible damages.
Fell in a liquid
Dropped in a toilet
Tea / coffee spilled over
Spoilt in rains
Fell on the ground
Accidently sat on it
Crushed by a car
Fell from a building
Buy Mi Protect along with your phone and get a 1-year free maintenance service.
In case of any accidental or liquid damage to your Mi phone, just call the Mi Protect customer service team at 1800 407 333 333, 1800 123 3330 or 0 8080 333 333 to explain the issue. They will send the relevant personnel to your address to check the issue and initiate the free servicing.
Call Mi Protect at
1800 407 333 333,
1800 123 3330 or
0 8080 333 333
Mi Protect team will visit your address to verify the damage.
free-repair process initiated
Yes, you can cancel your Mi Protect membership upto 30 Days from the date of purchase provided there is no claim in your membership. OneAssist will refund the applicable amount to you directly, and the refund would not be processed by mi.com (Xiaomi).
With 30 Days of activation: Eligibility for 100% Refund
After 31 Days of Purchase: No Refund
Please note that if you have already you have used any services of Mi Protect, including a claim process, then cancellation in not permitted.
Please call Mi Protect on 1800 123 3330 | 1800 407 333 333 | 0 8080 333 333 if you need further clarifications on your cancellation request.
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