Mi Protect covers accidental & liquid damage
Free home pickup & drop, and free second servicing within 1 year from activation
Redmi 4A 16GB & 32GB
Redmi 4 16GB
Redmi Y1 Lite 16GB
Redmi Note 4 32GB
Redmi 4 32GB & 64GB
Redmi Y1 32GB & 64GB
Mi A1 64GB
Redmi Note 4 64GB
Mi Max 2 32GB & 64GB
Mi MIX 2
Scared that your new device will fall in liquid or down a staircase? We understand that the repair costs are sometimes prohibitively expensive. Hence we bring you Mi Protect. Pay a nominal fee while purchasing your device and get a 1-year accidental & liquid damage protection for your Mi device against possible damages.
Fell in a liquid
Tea / coffee spilled over
Fell on the ground
Accidently sat on it
Crushed by a car
Fell from a building
Buy Mi Protect along with your device and get 1-year protection for your device.
In case of any accidental or liquid damage to your Mi device just call the customer service team at 1800 123 3330 or 0 8080 333 333 to intimate the loss.
Call us Anytime 1800 123 3330 or log on to www.oneassist.in to file your claim
Register your claim & send the signed documents (Claim form, Mobile Invoice, Photo ID Proof)
We get the approval done from Insurance company
Forget the hassles while we do all the Insurance paperwork & approval
Mobile/ Tablet Delivered
Mobile/ Tablet is delivered at your doorstep free of cost
We pick up your Mobile/ Tablet & claim documents from your doorstep
Submit mobile to Authorized service centre.
Device repaired at authorized brand service centre
100% genuine spare parts
Yes, you can cancel your Mi Protect membership up to 10 days from the date of activation of your membership provided there is no claim.
Within 10 Days of activation: Eligibility for 100%
Refund After 10 days of activation: No refund
Please call Xiaomi customer care at 1800 103 6286 or OneAssist at 1800 123 3330/0 8080 333 333 for further clarifications.
At the time of activation, you will receive a welcome mail with your membership details and a detailed Terms & Conditions link.
You can also see the Terms and Conditions at http://www.mi.com/in/about/miprotecttc/
If Repair cost of the device is more than 80%, such cases are eligible for BER case.Loss or damage to insured device shall be settled at market value or Sum Insured or Invoice Value whichever is the lowest, after charging the depreciation as per the depreciation chart below and in no case, will be more than the Sum insured.
Depreciation Chart: Applicable only for Total loss cases [To any instrument / component]
|Age of the Insured Device||Depreciation %|
|Up to 6 months||20%|
|6 months to 1 year||30%|
|1 year to 2 year||40%|
Open pick up Locations - Mumbai, Thane, Navi Mumbai, Bangalore, Hyderabad, Secunderabad, Chennai, Delhi, Gurgaon, Noida, Ghaziabad, Chandigarh, Ahmedabad, Pune, Kolkata and Faridabad ( Municipal limit pincodes of these cities)
Mail In / Self Ship Services : Rest of India except above mentioned cities and pincodes
There are too many people rushing in at the moment, please stay with us.
There are too many people flooding in right now, please try again soon.