Pre-order Terms & Conditions

Pre-order Terms and Conditions (hereafter referred to as "the Terms") refers to the agreement established between you (or "user", as identified by your registration or login, whether you are an individual or enterprise) and Xiaomi Inc. (hereafter referred to as "Xiaomi") and its affiliates in relation to the operation of the website ( (referred to simply as "the website") and the pre-order of Xiaomi products ("the pre-order products").

Xiaomi reminds its users to read the Terms carefully and thoroughly understand them. All minors under the age of 18 should purchase the pre-order products through a legal guardian. By clicking on the "Agree" button you indicate your acceptance of all the Terms and that you agree to be bound by all the Terms. Unless the user accepts all the Terms, the user shall not be permitted to purchase the pre-order products.

The user understands and accepts the following:


The delivery of products will take place approximately 1 week after we have received payment for your order. If your order includes other products other than the pre-order products, they will be all delivered together.

The delivery address of pre-order product orders cannot be changed. This is in view of minimizing scalper activities. Please confirm the details of your delivery address before you submit your order.

Cancellation or pre-order product orders:

  1. Prior to the delivery of your pre-order product order(s), the user may apply to cancel the order. Xiaomi will process your refund within 1 week upon receiving your application.
  2. After the pre-order product order has been delivered, the product return and refund process is the same as normal orders.

Price not changeable: In the event of product price adjustment prior to delivery, price of paid orders will not be affected.

Crack down on scalpers: In order to protect the interests of Mi fans and crack down on scalpers reselling the products at high prices, Xiaomi has sole and absolute discretion to cancel any order which is not a genuine order placed by the user and meant for re-selling.

Your agreement to the Terms represent that these Terms have come into effect and are legally binding on you. The information on pre-order products and pricing displayed on the webpage of is only an invitation to treat.

Upon your confirmation and completion of the details on the quantity, price and payment method, contact method and delivery address of the pre-order products according to the instructions of the system, the order information will be generated by the system, and after you have clicked to submit the order form, this signifies that you have initiated an offer to contract with Xiaomi in accordance with the Terms. The user must complete the payment for the order within the time stipulated on the website to be deemed effective.

Xiaomi will arrange for delivery within approximately 1 week after the user has completed an effective order of pre-order products; however, Xiaomi reserves all rights prior to the delivery.

Xiaomi does not guarantee that it will immediately dispatch the pre-order products ordered and that its goods will reach the user’s stated delivery address within 1 week, due to unpredictable or unforeseen events.

Governing law and jurisdiction

This Contract shall be deemed to be made in Singapore and subject to, governed by and construed in all respects in accordance with the laws of the Republic of Singapore.

Any dispute, controversy or claim arising out of or in connection with this Agreement shall be resolved in the following manner:

  1. Both Parties shall use their best endeavours to settle the dispute informally by agreement between the Parties through negotiations. Both Parties shall always act in good faith and co-operate with each other to resolve any disputes.
  2. If no agreement is reached between the Parties within fourteen (14) days from the commencement date of mediation, Parties may then commence any other dispute resolution proceedings.

The Parties hereby agree to submit irrevocably to the non-exclusive jurisdiction of the Courts of the Republic of Singapore. The application of the United Nations Convention on Contracts for the International Sale of Goods 1980 to this Contract is hereby expressly excluded.

Other provisions

If any term or provision in this Agreement shall be held to be illegal or unenforceable, in whole or in part, under any enactment or rule of law, such term or provision or part shall to that extent be deemed not to form part of this Agreement but the enforceability of the remainder of this Agreement shall not be affected.

The Xiaomi User Agreement shall constitute an integral part of this Agreement. In the event that any of these Terms conflict with the clauses in the Xiaomi User Agreement, these Terms shall prevail.

Xiaomi reserves all its rights within the permitted confines of the law of Singapore and has sole and absolute discretion to decide on, inter alia, the rejection of services, closure of user accounts, removal or editing of content, and order cancellation.