Mi.com Birthday Offer – Terms and Conditions

Mi.com Birthday Offer – Terms and Conditions

1. PROMOTION ORGANIZATION AND ORGANIZER

1.1 The following terms and conditions (hereinafter, the "Terms”) regulate the rules of promotion available on mi.com/sa for Mi Account holders in Saudi Arabia called “Birthday Offer” (hereinafter the "Promotion"), which is organized by Xiaomi Smart Co. Ltd., with its registered office at: 7421 King Fahad Road Al Olaya District Unit 1141 Riyadh 12212 – 3143, the Kingdom of Saudi Arabia and Commercial Registration Number: 100919437 (hereinafter: "Organizer").

1.2 Participation is voluntary and free of charge, except for internet costs or any other connection costs. We may update the terms and conditions of our Birthday Offer from time to time, or withdraw or cancel the Birthday Offer at any time without notice. This version of the terms and conditions applies from September, 2026.

1.3 In case of any questions about this Promotion, please write to the following email address: (service.sa@support.mi.com) (hereinafter: “Promotion Contact”).

1.4The Participant by taking part in the Promotion hereby accepts:

1.5 these Terms,

1.6 the Privacy Policy of the Organizer (https://www.mi.com/sa-en/support/policy/privacy/)

2. TERRITORY

The Promotion is valid only in the Kingdom of Saudi Arabia (hereinafter: “Territory”) for purchases made on mi.com/sa-en website.

3. TERM

3.1. The Birthday Offer is issued by the Organizer on the first day of the calendar month in which the Participant's birthday falls, and is valid for that month only. It expires at the end of the month in which the Participant's birthday falls (hereinafter: "Term of Promotion"). The Birthday Offer is offered, and may only be used, once per calendar year per person.

3.2. Participation is only valid within the Term of Promotion and exclusively on mi.com/sa and the Mi Store listed in these Terms. Any attempt to use the Birthday Offer before or after the Term of Promotion, or outside the specified platforms, will be considered invalid.

4. PARTICIPANT’S ELIGIBILITY

To participate in the Activity, the Participant must:

  • Be of legal age and possess legal capacity according to the laws of the Kingdom of Saudi Arabia, and

  • Meet any additional eligibility requirements under the Participant’s place of residence. (hereinafter the “Participant(s)” or “You”).

4.2. The Participant must provide accurate and complete information when registering or participating in the Activity. The Organizer reserves the right to reject or disqualify any Participant who provides inaccurate or erroneous information without prior notice or explanation.

4.3. Upon request, the Participant must be able to demonstrate, within a reasonable period, that they meet the eligibility criteria specified in these Terms.

4.4. Employees of the Organizer, its affiliates, or any company involved in organizing or managing the Activity, as well as their family members up to the second degree, are not eligible to participate.

4.5. To receive a Birthday Offer you must have a registered Mi Account, have provided us with your birth date and be aged 18 years or older.

4.6. If you register a Mi Account or provide your birth date to us during the month in which your birthday falls, you will not be eligible for a Birthday Offer that year and you will be eligible for a Birthday Offer the following year.

It is up to you if you want to provide your birth date to us, however, if you do not provide this information you are not eligible to receive a Birthday Offer.

You can enter your birth date by accessing your Mi Account under “Edit Information” in the “Account” section of our Website.

  1. PROMOTION MECHANISM

5.1 What is the Birthday Offer?

The Birthday Offer is a 5% percent discount voucher, which you can use for purchases on our Website or the Mi Store.

To use the Birthday Offer, you must:

  • be signed into your Mi Account; and

  • access and use the voucher through your Mi Account by following the prompts to “Use now”; and

  • use the Birthday Offer with a purchase that is completed in the month in which the voucher is issued. The Birthday Offer expires at the end of the month in which your birthday falls.

There are some limits on the Birthday Offer:

(a) the Birthday Offer does not apply to, and cannot be used to discount, shipping fees on an order;

(b) the Birthday Offer cannot be used in combination with any other discount vouchers or coupons;

(c) the Birthday Offer can only be used once and on a single transaction. In particular:

i. if you purchase a product using the Birthday Offer and then return the product under our Returns Policy [https://www.mi.com/sa/support/terms/returns-policy], the Birthday Offer cannot be used again and we will only refund to you the actual amount you paid for the product;

(d) the Birthday Offer is non-transferrable and cannot be exchanged for cash.

(e) we may adjust the list of products eligible for Birthday Offer use from time to time, including removing certain products or categories where reasonably necessary (for example, due to limited availability, promotional restrictions, or pricing updates). The applicable list of eligible products will be displayed or notified to you at the time of purchase.

5.2 When do we issue the Birthday Offer?

The Birthday Offer is issued by us on the first day of the month in which your birthday falls. It is valid for that month only.

Any Birthday Offer that we may offer to you is located in your Mi Account under the “Coupons” section.

The Birthday Offer is only offered and may only be used once per calendar year per person.

6. COMPLAINTS

6.1 All complaints related to the Promotion can be submitted through the website https://www.mi.com/sa-en/support.

6.2 The complaint will be considered within 14 days from the date of its receipt, based on the applicable laws and these Terms. However, the deadline may be extended in the event of reasons beyond the Organizer's control, about which the Participant will be informed.

7. PERSONAL DATA

7.1. Participants in the Promotion agree to provide their respective Organizer with the collection of the following personal data: Xiaomi Account ID, date of birth and email address.

7.2. These data shall be collected and processed by the Organizer to ensure the proper organization and management of the Promotion i.e. delivery of the benefits.

7.3. The Organizer and its affiliated partner(s) respect the Participant’s privacy and undertake to protect it in accordance with their respective privacy policies and the applicable laws.

7.4. Personal data will be kept for the time necessary to guarantee the Participant with the exercise of their rights and actions in relation to the Promotion.

7.5. By entering the Promotion, you hereby consent that the above personal data will be collected by us. We will collect, use, disclose, process, and protect your personal information according to our privacy policy. You can follow the link below to learn more about our privacy policy.

7.6. Ultimately, we want the best for all our Participants. If you have any concerns about our data management practice outlined in this Privacy Policy, please contact https://privacy.mi.com/support/?locale=en to submit your concerns. We will be happy to resolve your concerns directly.

8. LIABILITY AND REPRESENTATION

8.1 ORGANIZER’S REPRESENTATION

Unless otherwise expressly stated in these Terms, the Organizer and its affiliated or third-party Organizers (safe for mandatory provisions of the applicable law which cannot be excluded) provide the Promotion on best effort basis only and exclude all warranties and conditions of any kind whether expressly or implied. In particular but without limitation, the Organizer and its affiliated or third-party Organizers do not warrant or represent that:

  1. The Promotion is fit for any purpose or meet Participant requirements or is provided without any errors or deficiencies or that the Promotion in compliance with any quality levels, as the case may be;

  2. The Promotion is available to Participant at any time and provided to Participant without disruption, interruption or delay;

  3. Any information (whether oral or written) obtained by Participant from Organizer or as a result of Participant taking part in the Promotion (including any materials or products) will be suitable, accurate, complete, or reliable.

8.2 ORGANIZER’S LIABILITY

Organizer (safe for mandatory provisions of the applicable law which cannot be excluded) is not liable to Participant, regardless of the legal grounds, in particular whether in contract, tort (including negligence) or any theory of liability, in or out of the connection with the participation in the Promotion for:

  1. Any indirect, incidental, special or consequential damages;

  2. Any loss of income, business, actual or anticipated profits, opportunity, goodwill or reputation (whether direct or indirect);

  3. Any damage to and/or corruption or loss of data (whether direct or indirect);

  4. Any changes, modifications, extensions or limitations (including any suspension of Participant) in the Promotion;

  5. Access to Participant account and account data or Participant registration data taking part of the Promotion, or any permanent or temporary cessation in the terms or conditions of the Promotion (or any part of them).

In the term that the Organizer is liable for a breach of these terms, Organizer liability shall be limited to damages which the Organizer must typically expect at the time of the conclusion of these Terms due to the circumstances known at the time. Notwithstanding the above, such damages shall not be higher than 100 Euro (or equivalent local currency).

Nothing in these Terms shall exclude or limit Organizer:

a) Liability for death, personal injury, or fraud or in accordance with any product liability act; and

b) Warranty or liability for damages or losses which may not be lawfully excluded or limited by applicable law.

If the laws in the Participant jurisdiction do not allow the exclusion of certain warranties, terms, or conditions or the limitation or exclusion of liability for loss or damage caused by negligence, breach of contract or breach of implied terms, or incidental or consequential damages, only the limitations which are lawful in that jurisdiction will apply to the Participant and Organizer’s liability and warranty will be limited to the maximum extent permitted by applicable law.

8.3 PARTICIPANT’S LIABILITY

Participant is entirely responsible for any breach of obligations under:

  1. These Terms; and

  2. Any applicable law or regulation in the relevant jurisdictions, including the jurisdiction where you are a resident or from where you are participating in the Promotion.

  3. And for the consequences of any such breach, including any loss or damage which the Organizer or any third-party may incur or suffer. The Organizer will have no responsibility to Participant or to any third party in respect of such breach.

9. LEGISLATION AND APPLICABLE JURISDICTION

9.1 The content of these Terms is made available to the public on mi.com/sa-en and at the Organizer's headquarters.

9.2 Participation in the Promotion cannot be combined with other promotions and contests conducted by the Organizer.

9.3 These Terms are the only document setting out the detailed rules of the Promotion.

9.4 These Terms, will be interpreted and applied in accordance with laws of the Kingdom of Saudi Arabia.

9.5 Entry in the Promotion is tantamount to acceptance of the provisions of the Terms.

9.6 The Organizer shall not be liable for damages caused by incorrect or outdated data provided by the Participants.

9.7 The Organizer reserves the right to decide on the exclusion of a Participant from the Promotion in case of violation of the Terms by a given Participant, attempted fraud, as well as in case of any other serious breaches in the Participant’s conduct. The excluded Participant forfeits the right to apply for the coupons specified in these Terms, and in the event that they have received a coupon, they are obliged to return it.

9.8 For an important reason, the Organizer may make changes to these Terms. An important reason is in particular: (a) a change in generally applicable laws or their interpretation by authorized bodies, directly affecting the content of these Terms and resulting in the need to adjust these Terms to such change in laws or their interpretation; (b) the issuance of a ruling, decision or other similar act by a court or authorized public authority, directly affecting the content of these Terms and resulting in the need to amend these Terms to conform to such ruling, decision or other similar act; (c) the prevention of violations of these Terms or the prevention of abuse, as well as the removal of ambiguities or doubts of interpretation regarding the content of these Terms (d) changes in the names, addresses or corporate data indicated in the content of these Terms; (e) the need to adapt the technical requirements indicated in these Terms to current standards.

9.9 The Organizer shall inform the Participants of any change to these Terms no later than 7 (seven) days prior to the proposed effective date of the changes to the content of these Terms, subject to paragraph 9.10.

9.10 If an applicable law, ruling or other similar act of an authorized public authority requires the Organizer to amend these Terms within a shorter period of time than indicated in paragraph 9.9, the notification of amendment to these Terms shall indicate such shorter period of time, together with the reason.

9.11 The amended Terms shall apply to the Participant who does not resign from the Promotion before the effective date of the amendment to these Terms.

9.12 An amendment to these Terms shall not adversely affect the conditions of participation in the Promotion. The change of these Terms does not affect the rights acquired by the Participant before the change of these Terms.

9.13 These Terms are effective as of August 2026.