Find phone function Q&A

1.Why does the phone make abnormal sounds?
Maybe your phone has been triggered by someone else's search behavior.You can log in i.mi.com,and click the corresponding device on the page of Find phone to check the operation record of the abnormal sound.
 
2.What if phone locates failed?
The possible reasons for the mobile phone location failure are as follows:
  • You don't enable the Find phone function.
  • The phone doesn't turn on.
  • The phone's GPS signal is weak and may be underground, indoors or in mountainous areas.
  • Poor network (Wifi /2G/3G/4G network not turn on) and no valid SIM card inserted.
 
3.How do I unlock Lost mode?
  • The phone doesn't turn on.
  • First, please make sure the device has connected to the network. Click "Open wifi Setting Interface" to connect to the network.
  • Click "Activate Device" to enter the correct Mi account password, and the activation will be successful.
  • If you forget the Mi account password, you can click find password through the Mi account page.
  • If it cannot be activated for other reasons, you can activate the phone by appealing and unlocking phone.
 
4. How do I get the lock number?
In order to ensure that it is yourself who the phone owner to unlock the phone, the lock number should be displayed on the page of lost phone. Click the lock icon for 10 times to get the lock number.