This limited warranty shall apply to Xiaomi products. For handset and accessory defects under normal use circumstances, and at the discretion of the company, Xiaomi shall provide free of charge repair and/or replacement services within the warranty period.
Item | Warranty Period | Scope of Warranty | Warranty service |
---|---|---|---|
Hardware product | 1 year | Labor and parts | Carry in |
Xiaomi original battery, adapter and other accessories packaged with the product | 6 months | Labor and parts | Carry in |
The Limited Warranty starts from the day the customer receives the product. During the warranty period, any defects listed in < Mi Phone and Mi Pad Defects List >shall be repaired free of charge by Xiaomi.
Product |
Warranty Period |
Warranty service |
---|---|---|
MI TV |
24 Months |
Walk in/On-Site |
Main Parts |
24 Months |
Walk in/On-Site |
Accessories (Remote Control, the base) |
6 Months |
Walk in/On-Site |
Item | Replacement | Repair | Scope of Warranty | Warranty service | Warranty Support Document |
---|---|---|---|---|---|
Power bank | 7 days | 6 months | Labor and parts | Carry in | Purchase Order No. / Invoice |
Headphones | 7 days | 6 months | Labor and parts | Carry in | Purchase Order No. / Invoice |
Batteries | 7 days | 6 months | Labor and parts | Carry in | Purchase Order No. / Invoice |
Battery Chargers | 7 days | 6 months | Labor and parts | Carry in | Purchase Order No. / Invoice |
Adapters | 7 days | 6 months | Labor and parts | Carry in | Purchase Order No. / Invoice |
USB Cables | 7 days | 6 months | Labor and parts | Carry in | Purchase Order No. / Invoice |
Product Name | Warranty Period | Warranty Policy |
---|---|---|
Mi Sweeping Robot 2 European version | 1 year for Main parts, 6 months for accessories, no warranty for consumable, cosmetic accessories | 7 days DAP replacement, 1 year warranty repair |
Mi Sweeping Robot 2 Pro European Standard White | 1 year for Main parts, 6 months for accessories, no warranty for consumable, cosmetic accessories | 7 days DAP replacement, 1 year warranty repair |
Mi Mop Robot 2 Pro European Standard Black | 1 year | 7 days DAP replacement, 1 year warranty repair |
Mi Sweep Robot 2 Lite EU version | 1 year | 7 days DAP replacement, 1 year warranty repair |
Mi Sweep Robot 2 Ultra EU version | 1 year | 7 days DAP replacement, 1 year warranty repair |
Mi Mop Robot 2 Ultra Dust Collector EU version | 1 year | 7 days DAP replacement, 1 year warranty repair |
Xiaomi Buds 3T Pro International Version Streamer White | 1 year | Replacement |
Xiaomi Buds 3T Pro International Version 灰色 | 1 year | Replacement |
Xiaomi Buds 3T Pro International Edition Obsidian Black | 1 year | Replacement |
Xiaomi Buds 3 International Gloss White | 1 year | Replacement |
Xiaomi Buds 3 International Carbon Black | 1 year | Replacement |
Redmi Buds 3 Lite-Black | 1 year | Replacement |
Redmi Buds 3 Lite International Version White | 1 year | Replacement |
Xiaomi Watch S1 Silver | 1 year | Replacement |
Xiaomi Watch S1 Black | 1 year | Replacement |
Xiaomi Watch S1 Active AP (Beige) | 1 year | Replacement |
Xiaomi Watch S1 Active Star Black Asia Pacific Edition | 1 year | Replacement |
Xiaomi Watch S1 Active AP (Blue) | 1 year | Replacement |
Redmi Watch 2 Lite | 1 year | Replacement |
Redmi Watch 2 Lite Asia Pacific Edition White | 1 year | Replacement |
Redmi Watch 2 Lite Asia Pacific Edition Blue | 1 year | Replacement |
Mi Air Purifier 4 Pro EU | 1 year | Replacement |
Xiaomi Air Purifier 4 EU | 1 year | Replacement |
Xiaomi Air Purifier 4 Lite EU | 1 year | Replacement |
The limited warranty period starts from the date the customer first purchases the product.