Buying Guide, Terms and Conditions & FAQs.

COUPON GIVEAWAYS – GRAB COUPON & SNEAKY SANTA (GAME)

1. This discount scheme (“Scheme”) is run by TVS Electronics Private Limited (“Seller”).
2. Participation in this Scheme is open to only those users of mi.com/in, mobile.mi.com (collectively, “Website”) and/or Mi Store India android app (“App”) who qualify as eligible Users under the Terms of Use of the Website and/or App.
3. Participation of the Users in this Scheme is subject to the said Terms of Use of the Website and/or App.
4. Users can collect discount coupons using the “Grab Coupons” section on the “No. 1 Mi Fan” sale page, or by playing the game “Secret Santa” on the Website and/or App.
5. Discount coupons through ‘Grab Coupon’ section will be available on the Website and App every day at 10 am on 20th December 2017 and 21st December 2017 till stocks last. Discount coupons can also be grabbed by playing ‘Secret Santa’ game from 18st December 2017 to 21st December 2017.
6. Discount coupons will be valid and redeemable between 00:00 AM on 20 Dec 2017 to 11:59 PM on 21 Dec 2017 and all unused discount coupons shall lapse thereafter. No compensation will be available once a discount coupon expires.
7. Discount coupons are limited in quantity and are given away on a first-come, first-serve basis.
8. A discount coupon that is successfully collected by a user will be added to such user’s Mi Account within two (2) hours.
9. Discount coupons collected by users can only be redeemed on the app for purchase of the products listed under the “Accessories” section.
10. Discount coupons cannot be clubbed together and only one (1) coupon can be redeemed on each order. If a user has multiple discount coupons, the user can redeem each of such discount coupons on separate orders.
11. Coupon-related issues can be raised till 6 PM, 21st Dec. Any concerns raised thereafter the said period will not be registered.
12. No compensation will be available once a discount coupon expires. Discount coupons are not exchangeable for other rewards, or refundable, replaceable or transferable for cash or credit under any circumstances.
13. Seller reserves the right at its sole discretion to withdraw, cancel, amend, or modify any part of or the entire scheme at any time without any notice and seller will have no liability in relation thereto.
14. Discount coupons worth ₹50 & ₹100 can be redeemed against both pre-paid and COD orders for accessory purchases only whereas discount coupons for ₹200 and ₹500 can be redeemed on pre-paid orders only for accessory purchases. Minimum transaction value to apply ₹50, ₹100, ₹200 coupon is ₹600. Minimum transaction value to apply ₹500 coupon is ₹1000.

15. Discount coupons can be used on APP only. Also Grab coupons would be treated differently for the game and differently for the session everyday.

16. For more details, please refer to the table below:

Coupon Type	Applicable Products	Valid Purchase Worth	Platform	Validity period	Applicable Transactions
₹50 - Grab Coupon & Sneaky Santa	Accessories only	₹600 and above	APP only	Dec 20 00:00 am - Dec 21 23:59 pm	Prepaid + COD
₹100 - Grab Coupon & Sneaky Santa	Accessories only	₹600 and above	APP only	Dec 20 00:00 am - Dec 21 23:59 pm	Prepaid + COD
₹200 - Grab Coupon & Sneaky Santa	Accessories only	₹600 and above	APP only	Dec 20 00:00 am - Dec 21 23:59 pm	Prepaid only
₹500 - Grab Coupon & Sneaky Santa	Accessories only	₹1000 and above	APP only	Dec 20 00:00 am - Dec 21 23:59 pm	Prepaid only

Reward Mi member’s exclusive – Redeem Mi Tokens for Discount Coupons & F-Codes

• Users can redeem Mi Tokens for desired F-Codes. The required number of Mi Tokens will mentioned against each F-Code type.
• The exclusive access to F-Codes for Reward Mi members is applicable from 19th December 2017 12 pm till 20th December 2017 00:00 am.
• Mi Tokens once redeemed will not be refunded back under any circumstances.

F-CODEs

• All Reward Mi members will be allowed to redeem their Mi Tokens for their desired F-Codes on Dec 19th, 12 noon onwards.

• Once the user redeems their Mi Tokens for these specific F-Codes, it assures them that they will get their desired product for which they have redeemed their Mi Tokens to get the F-Codes. The F-Codes received from this section will be valid from Dec 19th 12 pm onwards till Dec 20th 00:00 am.

• Mi Tokens once redeemed will not be refunded back under any circumstances.

• To redeem F-Codes, please visit - Mobile: m.buy.mi.com/in/fcode and PC: www.buy.mi.com/in/fcode
• F-Codes of following products can be redeemed by the Reward Mi users. Number of Mi Tokens required to redeem F-Codes will be mentioned under the same section. User(s) are advised to use these F-Codes during No. 1 Mi Fan sale days (Dec 19th 10 am – Dec 20 00:00 am) to take benefits of the sale discounts.
• Eligible Devices:
  • Redmi Note 4 – (all variants)
  • Mi Max 2 (all variants)
  • Redmi Y1 and Redmi Y1 Lite (all variants)
  • Redmi 5A (all variants)
  • Redmi 4 (all variants)
  • Mi A1 (all variants)
  • Mi MIX 2 (all variants)

₹1 FLASH SALE

1. 1. This ₹1 Flash Sale (“Sale”) is run by TVS Electronics Private Limited (“Seller”).
2. Participation in the Sale is open to only those users of mi.com/in, mobile.mi.com (collectively, “Website”) and/or Mi Store India android app (“App”) who qualify as eligible Users under the Terms of Use of the Website and/or App.
3. Participation of the Users in this sale is subject to the Terms of Use of the Website and/or App.
4. Products available under this sale are limited in quantity and are given away on first-come, first-serve basis. Sale will be held once on each day from 20th – 21st Dec, 2017 at 2 pm as per the following schedule:
   
   20th Dec 2017(Day 1)

Slot 1- Sale of Redmi 5A (2 GB + 16 GB) Black @ ₹4,999/-, Mi VR Play 2 @ ₹1,299/- and Mi Router 3C @ ₹1,199/- will start at 14:00 PM till stocks last.

21st Dec 2017(Day 2)

Slot 1- Sale of Redmi Y1Lite (2 GB + 16 GB) @ ₹6,999/-, Mi Band HRX Edition @ ₹1,299/- and Mi Wi-Fi Repeater @ ₹899/- will start at 14:00 PM till stocks last.

1. Users who have successfully purchased products during this sale will be declared under the “₹1 Flash Sale” section on the Website and App.
2. A user who successfully adds a product during this sale must complete the purchase within two (2) hours of the product being added to his/her cart, failing which the order will be automatically cancelled.
3. Seller reserves the right to review and cancel orders under this sale in case of any suspicious or fraudulent activity.
4. All users who successfully purchase product(s) during the sale shall refrain from commercializing/selling such product(s). Any irregularities found will lead to immediate disqualification and blacklisting of the user.
5. Seller reserves the right at its sole discretion to withdraw, cancel, amend, or modify any part of or the entire scheme at any time without any notice and seller will have no liability in relation thereto.

Jio offer on Mi Max 2 - Terms & Conditions
Model name: Mi Max 2

Additional 4G data on every recharge of ₹309 and above - 10GB Number of Data Vouchers - One (1) voucher per month from the date of activation till 31 May 2018.

1. Jio will be providing additional data to the device user for up to 10 recharges.
2. Scheme Validity: 20th December, 2017 to 31st May 2018. Offer Entitlement: Up to 10 recharges or months from date of activation of offer or 31st May 2018 whichever is earlier.
3. Number of vouchers to be provided to user will be up to 10 [max].
4. This scheme is only valid for Mi Max 2 which is purchased on or after 18th Jul 2017.
5. Customer will have to do a minimum monthly recharge of ₹309 to avail the offer benefits.
6. Offer benefits will have the same validity as that of the base plan opted by customer.
7. Mi.com disclaims any and all liability in relation to this Offer.

Jio Offer on Redmi 5A- Terms & Conditions
Terms and Conditions Definitions

• “Cashback” shall mean 10 Cashback vouchers of Rs 100/- each which an Eligible Subscriber can avail upon performing 13 consecutive Recharges on the Eligible Device on or before 30th Nov, 2019.
• “Eligible Device” shall mean Xiaomi Redmi 5A, being the mobile device of Xiaomi Technology India Pvt. Ltd. (“Xiaomi”), purchased between 7th December, 2017 and 30th November, 2018 and on which a Recharge is first performed by an Eligible Subscriber within the said period.
• “Eligible Subscriber” shall mean a person who (i) is an active subscriber of the RJIO services; and (ii) is enrolled to the “Jio Prime” membership plan.
• “Entitlement Period” shall mean the period between 7th December, 2017 and 30th November, 2019.
• “Offer” shall mean the Cashback offer made available by RJIO.
• “Offer Benefits” shall mean the benefits accruing to the Eligible Subscriber under the Offer as shown herein-below.
• “Recharge” shall mean a recharge performed of ₹ 199/- prepaid plan offered by RJIO. The plan benefits are provided in Annexure 1 hereto.
• “RJIO” shall mean Reliance Jio Infocomm Limited.
• “T&C” shall mean the applicable terms and conditions of the Offer. The Offer and the benefits hereunder shall be made available by RJIO to an Eligible Subscriber.

Benefits of the Offer (“Offer Benefits”)
An Eligible Subscriber, who, during the subsistence of the Offer, performs 13 consecutive Recharges on the Eligible Device on or before 30th Nov, 2019 shall be entitled to Cashback. The Eligible Subscriber shall receive the Cashback on the 13th Recharge, which shall be redeemed by him/her in the following manner (“Cashback Period”):

• Each voucher of Rs.100/- provided under the Cashback, can be redeemed by the Eligible Subscriber upon a recharge of (i) RJIO services under prepaid plans of Rs. 309/- or above; or (ii) RJIO’s data add-on plans of Rs. 201/- or above; on any Eligible Device (“Eligible Recharge”);
• Only one Cashback voucher of Rs.100/- can be redeemed per Eligible Recharge. A maximum of 10 Cashback vouchers of Rs 100/- each, can be so redeemed by the Eligible Subscriber;
• Any unredeemed Cashback vouchers shall expire on 30th November, 2020; Terms and Conditions of the Offer ("T&C")
• The Offer shall be open to all Eligible Subscribers on and from 7th December, 2017.
• These T&C shall be read concomitantly with the CAF.
• To redeem the Cashback vouchers, the Eligible Subscriber will have to download the MyJio Application on his/her Eligible Device and follow the steps specified below:
  Open My Jio App -> My Vouchers -> View Voucher
  
• Two or more offers cannot be clubbed together. This Offer cannot be used in conjunction with any other alternative offer or promotion of a similar nature.
• RJIO recognizes that the choice to be contacted for promotional messages and alerts is that of the Eligible Subscriber. RJIO intends to keep the Eligible Subscriber informed on matters relating to the Offer and any upcoming offers from RJIO for the benefit of the Eligible Subscriber. Accordingly, by availing the Offer, the Eligible Subscriber hereby consents to be contacted by RJIO and such consent shall remain unaffected by and/or accordingly modify the Eligible Subscriber’s registration in the National Do Not Call (“NDNC”) registry under the relevant category stipulated therefor.
• RJIO reserves the right to cancel/withdraw this Offer at any time, without any prior intimation to the Eligible Subscriber. However, the benefits accrued to the Eligible Subscriber on or prior to the cancellation/withdrawal of this Offer, shall not undergo any change.
• RJIO, may, at its discretion, modify any of the terms and/or conditions and/or any aspect of the Offer, without any prior intimation to the Eligible Subscriber. The modifications so carried out will be posted on www.jio.com.
• If any term/ condition under the T&C of the Offer is found to be invalid, void, or for any reason unenforceable, such term/ condition shall be severed from the other terms and conditions and shall not affect the validity and enforceability of the remaining terms and conditions of the Offer.
• Any claims, issues, damages or losses with respect to the Eligible Device shall be the sole responsibility and liability of the manufacturer of the Eligible Device and RJIO (including its affiliates, group companies or parent company) hereby disclaims, any and all claims, losses and liabilities, whether or not arising out of, or in connection therewith and / or this Offer and the terms and conditions governing the Offer. This disclaimer shall apply to the fullest extent permitted by law and shall survive cancellation/termination/determination of this Offer.
• In no event shall RJIO or its directors, officers, employees, agents or other representatives be responsible or liable for any direct, indirect, special, incidental, consequential, or punitive damages, or any other damages of any kind, arising out of or related to the Offer.
• The Offer Benefits are non-transferable.
• This Offer is subject to guidelines/directions issued by Telecom Regulatory Authority of India (TRAI), Department of Telecommunications (DOT) or any other statutory authority from time to time.
• Eligible Subscriber hereby authorizes RJIO to collect his/her personal information including name, address and mobile number and share with its partners so as to enable the Eligible Subscriber to avail the Offer. The Eligible Subscriber’s personal information will be stored and processed in accordance with RJIO Privacy Policy which is available at www.jio.com.
• To get a new RJIO SIM, kindly visit nearest Jio Store, Reliance Digital or Jio retailer. To locate nearest Jio Store, visit https://www.jio.com/Jio/portal/storeLocator.
• In case of any queries/issues, please contact RJIO Customer Care at 198/18008899999 or write to care@jio.com.
• The Eligible Subscriber agrees that he/she has read, understood and voluntarily agrees to the T&C mentioned and stated herein.
  
  Annexure 1: MRP is ₹199

Free Voice Call & SMS	Unlimited	Validity
Local (calls)	Yes	28 Days
STD (calls)	Yes	28 Days
ROAMING (calls)	Yes	28 Days
TO ALL OPERATORS (calls)	Yes	28 Days
Local (SMS)	Yes	28 Days
STD (SMS)	Yes	28 Days
ROAMING (SMS)	Yes	28 Days
TO ALL OPERATORS (SMS)	Yes	28 Days
4G Data	1 GB/day	28 Days
Jio	Yes	28 Days

*Unlimited data signifies Daily Limit at High Speed, followed by unlimited at 64 Kbps.
Unlimited SMS referred in the plan benefits will be capped at 100 free SMS per day in compliance with TRAI Regulations.

Airtel offer on Mi A1 – Terms & Conditions
PREPAID CUSTOMERS
Eligibility: Airtel Prepaid customers using Xiaomi’s Mi A1. Non Airtel customers may buy a new Airtel connection to opt for the offer.

1. Eligible customers can get 20GB extra data per recharge on 10 successive recharges of ₹349 (10 successive recharges or up to 10 months, whichever is earlier).
2. The open market price point of ₹349 (prices may vary by circle) currently gives 1GB/day and unlimited calling for 28 days (validity of the recharge). The extra 20GB benefit will be over and above this.
3. The unused data will not be transferred to the next recharge cycle.
4. To avail the offer, click www.airtel.in/5/info to download MyAirtel App on your Xiaomi handset.
5. Once downloaded, log on to the App and activate the offer. Once the offer is activated, additional data benefit will be activated for next 10 recharges or 10 months, whichever is earlier.
6. This offer cannot be clubbed with any other offer in the market.
7. Airtel retains the sole right to change the price point/benefits as per market dynamics without any prior notice to Xiaomi. The offer however, will continue on the new price point till the validity of the offer expires.
8. In case the SIM is removed from the eligible device, the extra benefits will get deactivated.
9. List of eligible recharges is attached.
10. The offer is valid from the 20th Dec ‘17 till 31st May’18.
    List of eligible recharges circle-wise for Airtel prepaid:

Circle name	MRP
HP	349
DEL	349
CHN	349
AP	349
KK	349
MP	349
PB	349
HAR	349
MUM	349
UPW	345
GUJ	347
MAH	349
KER	345
TN	349
KOL	345
UPE	348
JK	347
WB	348
BH	346
OR	349
RAJ	348
AS	349
NE	349

POSTPAID CUSTOMERS: Eligibility: Airtel Postpaid customers having Airtel Infinity plan of ₹499 or above and using Xiaomi Mi A1 handset.

1. Eligible customers can claim 20GB extra data per month for 10 months.
2. The unused data will be carried over from one month to the next month with a maximum cap of 200GB.
3. To avail the offer, download My Airtel App from www.airtel.in/5/info , activate the relevant plan, and then claim the offer on App. Once claimed, the benefit will accrue every month for 10 months.
4. Offer can be claimed through the App only if you are on an eligible plan.
5. The plan rentals are subject to change as per market dynamics and Airtel retains the sole right to change the rental/plan benefits without any prior notice to Xiaomi. The offer however, will continue on the new price point till the validity of the offer expires.
6. This offer cannot be clubbed with any other offer in the market.
7. In case, the SIM is removed from the eligible device, the extra benefits will get deactivated.
8. List of eligible plans is attached.
9. The offer is valid from the 20th Dec ‘17 till 31st May’18. Postpaid plans covered under the above stated offer: Airtel Infinity ₹499, ₹649, ₹799, ₹999, ₹1199, ₹1599, ₹1999 and ₹2999 plans.

IDEA OFFER ON REDMI Y1 AND REDMI Y1 LITE: GET UP TO 280 GB ADDITIONAL DATA FREE
Offer details, Customer Journey and General Terms and Conditions OFFER DETAILS:

1. Additional 280GB Data for Prepaid (Existing & New Idea Subscribers): Get additional 1GB Data/Day for 28 Days upon recharge of Rs.357. Additional Data of 1GB/day is valid for 10 Recharges of Rs.357
2. Offer is applicable only on Redmi Y1, Y1 Lite Smartphones purchased from authorized channel. How to Avail the Special Redmi Y1 & Y1 Lite - Idea Offer?
3. Purchase the New Redmi Y1 & Y1 Lite Smartphone.
4. Insert the Idea SIM in your new Redmi Y1 & Y1 Lite SmartPhone.
5. Pre-Paid customer to do a recharge of Rs. 357 and the additional 1GB data/Day will be added in addition to the recharge benefits.
6. Offer is applicable only on active Idea Prepaid connections when used within India.
7. To get a New Idea Connection Please go through the following link & get New Prepaid connection from your nearest Idea storehttp://www.ideacellular.com/customer-care/need-help/locate-idea-store
8. New Idea customer to do first recharge first before recharging with Rs.357.
9. After 2.5GB , overage as applicable
10. Fair usage policy apply. Daily calling limit of 250 min, weekly 1000 min
11. Post quota voice rates as applicable
12. Roaming on idea network
13. Offer is only for Prepaid customers.
14. This is a limited period offer. Applicable only on Redmi Y1 & Y1 Lite Smartphone.

|DATA TYPE|CIRCLES| \

1. 4G + 3G + 2G | Punjab, Andhra Pradesh & Telangana, Maharashtra & Goa, Madhya Pradesh, Haryana, Himachal Pradesh, Kerala, Uttar Pradesh, Gujarat, Jammu & Kashmir, Bihar, Rajasthan.
2. 4G + 2G | Karnataka, Tamil Nadu, Orissa, North East States, Mumbai, Assam, West Bengal
3. 3G + 2G | Delhi , Kolkata
4. Coverage of 4G/3G/2G is limited to specific geography within each state. Customer can check network coverage with the closest Idea store or call the Idea call center for specific information on coverage within a town. GENERAL T&C:
5. Offer once activated cannot be reversed or re-claimed by the customer.
6. For new customers, benefits can be passed only after validation of CAF form and compliance to documentation guidelines.
7. In no event Idea Cellular Limited will be liable for the removal of or disabling of access to the offer.
8. Idea Cellular Limited may also impose limits on the use of or access to the offer, in any case and without notice or liability.
9. Any claims, issues, damages or losses with regards to the hardware (Handset) will be the sole liability of the handset manufacturer. Idea Cellular Limited will not have any responsibility related to the device or handset. You expressly agree to avail the offer at your sole risk.
10. Idea Cellular Limited reserves the right to change, suspend, remove, or disable access to the offer at any time within the realm of TRAI Guidelines and Directives. Further, the terms of this offer shall be concomitantly read with terms and conditions of the CAF.
11. The benefits under the offer shall be available and restricted to the Redmi Y1 & Y1 Lite Handset Models specifically notified by IDEA. For Detailed T & C refer http://www.ideacellular.com/wps/wcm/connect/idea/promotions/

Hungama Music & Hungama Play- Free subscription on Mi Devices-Terms & Conditions

Hungama Offer:- Please visit https://www.mi.com/in/service/hungama/

Flat 30% SuperCash on MobiKwik payments- Terms & Conditions

MobiKwik offer:- Please visit https://www.mi.com/in/service/mobikwik/
Gameplay Guide – Sneaky Santa

• Summary: Play ‘Sneaky Santa’ and get a chance to win 10 Mi Smartphones, accessories and discount coupons. Start & end date – 18th – 25th Dec, 2017.

Eligibility:

1. Please login with your Mi ID or sign up to create a Mi ID, and select your region. A user who wins gifts without a valid address in that region will be disqualified.

2. Each player has a Christmas tree, and they can collect 5 different Christmas ornaments from it, and each ornament has a different maturity time for grabbing them. For eg; (Christmas candy 10mins, gingerbread man 20mins, coloured lights 30mins, star 1h, jingle bell 2h) Once matured, just click on it and collect them, the ornaments will generate again.

3. You can invite other players/friends to join the game. As a reward, inviting players can accelerate your ornaments' countdown to 30mins and you have 3 chances every day to invite. The players who enter the game through your shared link will be your friends whom you can play against in the game.

4. You can visit your friend's Christmas tree page and steal their ornaments which weren't taken by your friend in the specified duration and you can water the friend's tree 1 time each day to speed up the time for 10min.

5. You can use a set of ornaments to win a fragment, when you put together the fragments you win a prize. Prizes include: Big Christmas decorations for your tree (Santa Claus, snowman, background illustration, star), other ornaments (star and jingle bell) , coupons and Mi products.

6. Type of coupons and prizes: Prizes consist of Redmi 5A (2GB + 16GB), Mi In-ear Basic Headphones, Mi Band - HRX Edition, Mi T-shirts, Mi VR Play, Mi Backpack. Coupons consist of ₹50, ₹100, ₹200, ₹500.

7. Rules of using the coupons and redeem devices: Valid Dates: 12/18/2017 12:00 PST — 12/21/2017 23:59 PST ₹50 coupons are applicable on accessories only through the app, valid on all transactions, min trans Rs.600 ₹100 coupons are applicable on accessories only through the app, valid on all transactions, min trans Rs.600 ₹200 coupons are applicable on accessories only through the app, valid only on pre-paid, min trans Rs.600 ₹500 coupons are applicable on accessories only through the app, valid only on pre-paid, min trans Rs.1000

1. Time, organizer and region: This event is hosted by mi.com and is available from December 18th to December 25st. The event region is: India

2. The organizer reserves the right to give necessary explanations to the rules of the activity within the scope permitted by law. In case of force majeure, the organizer has the right to cancel this activity.

How to check your prizes?

1. Users can click on the gift box any time to check the parts of the prizes which they have collected.
2. Users must collect all 4 parts of the prize to successfully redeem them.
3. Once the user has successfully collected all 4 parts of the prize, the prizes will be added to their cart within 2 hours.
4. Discount Coupons will be added under user’s ‘My Account’ section within 2 hours.

How to redeem your prizes?

1. Discount coupons added under user’s account can be used between Dec 20th 00:00 and Dec 25th 23:59, 2017 during the No. 1 Mi Fan Sale.
2. ₹50 Discount Coupon
3. Accessories only
4. Pre-paid & cash on delivery transactions
5. Platform - app-only
6. Minimum transaction value - ₹600 and above
7. Coupon validity – Dec 20th 00:00 am to Dec 21st 23:59 pm (No compensation will be available once the coupon expires.)
8. ₹100 Discount Coupon
9. accessories only
10. pre-paid & cash on delivery transactions
11. Platform - app-only
12. Minimum transaction value - ₹600 and above
13. Coupon validity – Dec 20th 00:00 am to Dec 21st 23:59 pm (No compensation will be available once the coupon expires.) Please note: Only one coupon can be redeemed on each order. If you have multiple coupons, you can redeem them on separate orders.
14. Mi Smartphone winners will be able to add the smartphone to their cart(s) with the allotted coupon and F-code starting Dec 20. Winners can use the coupon & F-code to place the order and get the device delivered to them within serviceable pin-codes of India. Social Sharing: Terms and Conditions
15. Upon sharing the game on social platforms namely Twitter and Facebook, users get a random part added to their existing prize list.
16. For e.g. upon social sharing for the 1st time, user get 1 part (1/4) of F-Code added to their existing prize list.
17. The addition of 1 (one) part prize is random and can be added against any of the following mentioned below:
18. F-Codes for Mi Smartphone
19. ₹50 Discount Coupon (applicable on accessories only, pre-paid & cash on delivery, app-only)
20. ₹100 Discount Coupon (applicable on accessories only, pre-paid & cash on delivery, app-only Other Terms & Conditions:
21. To maintain fair and equal opportunity for all participants, 1 user/ Mi ID can win only 1 Mi Smartphone. If the user ends up adding 4 unique parts equalling to 1 upcoming Mi smartphone twice, he/she will end up winning only 1 device.
22. Users can only add ₹50 – 1 Coupon and ₹100 – 1 Coupon daily during Dec 20th – 21st, 2017.
23. Mi.com reserves the right at its sole discretion to withdraw, cancel, amend, or modify any part of or the entire game at any time without any notice and Mi.com will have no liability in relation thereto.
24. If you don’t provide personal information, we may not be able to send you the physical item. We do not sell any information to third parties. We may disclose your personal information to third parties to facilitate the dispatch of physical gifts to the winners.
25. Please refrain from commercializing/ selling any rewards, F-codes, discount coupons won by participating in ‘Sneaky Santa’ game. Any irregularities found will lead to immediate disqualification and blacklisting of the user.

Zest Money- FAQs

• What is the validity of my ZestMoney credit?
  Your ZestMoney credit carries a validity of 90 days from the date of credit approval. In case you are not eligible for a credit limit, Zest will reject your application and you can re-apply after 90 days with updated your employment details and re-submit income proof.
• What happens if I don't pay my EMI on time?
  It is very important to pay your EMIs on time in order to avoid late payment charges, maintain a good credit rating and avoid any legal action. Please maintain adequate balance in your bank account (attached with ZestMoney) around the repayment dates. If you know you won't be able to make the payment, please call Zest on +91-93434 22556 immediately. If the relevant EMI amount is not paid on each due date, Zest will charge a missed payment fee of INR 250 and a variable fee calculated as - INR [(Overdue Principal + Overdue Interest) # of Late Days ( Penalty Rate of 1%)], for each date that the payment of the EMI is missed. Your debit account may be debited at a later stage and on more than one occasion for all or any part of the total amount due.
  
  Please note - Not paying your EMIs on time could result in you getting reported to a Credit Bureau, as per RBI regulations.

What is ZestMoney?
ZestMoney is the fastest way to pay using EMI even if you don’t have a Credit Card. Using its completely online process you can pay for your entire cart amount in EMIs of your choice. It has one of the highest approval rates and zero pre-closure charges. All you have to do is get your ZestMoney Credit activated and use it to pay for your order.

• How can I avail ZestMoney Credit?
  Sign in to your Mi account and select “Cardless EMI “under ‘MY MI’ section. Get your credit limit by following the below process:
• Do e-KYC using your Aadhaar number.
  1. Complete your profile using PAN & employment details.
  2. Verify your income using Net Banking.
  3. Setup hassle-free re-payments using a signed NACH mandate.

Your instantly usable credit limit will be displayed after you complete the entire process. How can I use ZestMoney credit to pay for my Mi order? Once your credit limit is active, you can follow these two simple steps:

1. Select “Cardless EMI” as the payment option during checkout.
2. Accept the agreement and confirm your order.

Remember, the order amount needs to be same or less than your approved credit limit.

A down payment may be applicable in some cases and you will be required to pay it to confirm your order.

What employment details do I need to provide to avail ZestMoney credit? You need to share the following details:

1. Employment type - Salaried, Self-employed, Student, Homemaker.
2. Name of employer.
3. Your monthly income after taxes and deductions.
4. Your monthly expenses including any other EMI you might be paying currently.
5. Whom do you live with - Spouse, Parents, Kids, Friends.
6. Who all are dependent on you - Spouse, Parents, Kids.

1. How long do you take to activate my credit limit?
Your credit limit will be activated after successful verification of the signed NACH. It typically takes us less than 24hrs to verify your NACH.

2. Can I use ZestMoney credit for multiple transactions?
Yes, you can use your active ZestMoney credit for as many transactions as you want.

3. Can I use ZestMoney credit to pay for part of my order amount?
No, you can only use ZestMoney credit to pay for the entire order amount.

4. Is the information I share to avail ZestMoney secure?
Yes, your details are 100% secure. Bank-level security is applied to encrypt and protect all your sensitive data. Your information will never be sold to anyone. You can read more about Zest Privacy Policy here.

5.What are the eligibility criteria for availing ZestMoneycredit? To use ZestMoney, you must be over 18. You must be a resident of India and have a Aadhaar number, PAN number & operational bank account. A credit card is not mandatory.

6. What is Perfios & why do I need to fill my Net Banking details on Perfios?
Perfios (Personal Finance One Stop) is a web-based personal finance application, which helps ZestMoney to access your recent bank statements in a safe and secure manner. Perfios does not store your online banking login information - it simply passes your login credentials to your bank via a secure service linking your account. It only extracts your bank statement up to the last 3 months.

7. My ZestMoney credit application was rejected. What do I do now?
We are sorry that your application was not accepted at this time. We request you to wait for 90 days, after which you can re-apply for ZestMoney credit for a fresh review of your application.

8. What is NACH?
NACH is a mandate from you, telling your bank to make regular monthly payments on your behalf. Once setup, it is an easy automatic, way to make your EMI re-payments, giving you peace of mind every month.

9. I don’t remember my Aadhaar number, how do I find it?
If you forgot your Aadhar Number (UID) then please don’t worry. Now you can find your UID number online within few minutes.

Please follow the below steps to find UID Number:

1. Please go to the Resident Portal of UIDAI by clicking here: https://resident.uidai.gov.in/find-uid-eid
2. Now enter your Full Name, Email or Mobile No in the box.
3. Enter the security code and click on Get OTP button.
4. You will get the OTP on your registered mobile number. Please enter the OTP in the box and click on Verify OTP button.
5. You will receive your UID Number on your registered mobile number. I don’t have an Aadhaar number or PAN number, can I avail ZestMoney credit? Sorry, both Aadhaar & PAN are mandatory to avail ZestMoney credit. How do I repay my EMI? As part of the account set up, you are required to submit your bank details, which are used to create a NACH (ECS) mandate. This mandate facilitates automatic collection of the EMI from your bank account every month thus making repayments easy.

10. Where can I see my EMI due date?
In case you have an existing loan, you can login to https://www.zestmoney.in/ and check “Your Accounts”. The information is also available on the loan agreement (communicated to you via email) with all the essential details including your payment due date, based on the EMI plan opted by you. Or please call Zest at any time on +91 93434 22556 Will you send me EMI reminders? Yes, we will communicate a reminder to you through SMS and email 2-7 days before the payment due date, so that you can ensure sufficient funds are in your bank account.

11. Are there any penalties for pre-closing my loan with ZestMoney? No. You can repay all or some of your outstanding balance at any time without penalty. The amount you repay will depend on your latest EMI due date.
Please call Zest helpline at +91-93434 22556 to sort this out.