This is a phone exchange program which is run by Cashify at all Mi homes.
The customer can only exchange any one device (in Cashify Portfolio) with a available Xiaomi phone at Mi home
The resale value of the phone based on Cashify inbuilt application. The evaluation of the phone is purely based on the old phone condition. -There is no negotiation on the proposed exchange price by the store staff.
-The customer gets an e-receipt through Cashify for his old phone.
The customer can also get a pick up service of the old phone if required that shall be supported by Cashify. In this case, he pays the complete amount for the new phone at the store during the time of purchase and schedules a pick up call. Cashify shall be sending an executive to collect the device as per the decided time and pays the customer. In this process, all issues are addressed by Cashify. Xiaomi has no involvement in the process.
Once the exchange is made, the customer would not be entertained to do any further changes.
In case of queries, request to connect with Cashify customer care team.
This exchange programe is currently not activated at below mentioned stores
Phoenix Marketcity, Pune
We will update this space with any further developments.