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Privacy Policy

Update!

Our Privacy Policy was updated on 6 May 2016. We have revamped the Privacy Policy front and back so that from this date onwards, this Privacy Policy can provide privacy details on how we manage your personal information for all Xiaomi products and services, unless a separate privacy policy is provided for a specific Xiaomi product or service.

Please take a moment to familiarise yourself with our privacy practices and let us know if you have any questions.


Our commitment to you

This Privacy Policy sets out how Xiaomi Inc. and its affiliated companies within the Xiaomi Group ("Xiaomi", "we", "our" or "us") collect, use, disclose, process and protect any information that you give us when you use our products and services located at www.mi.com, en.miui.com, account.xiaomi.com, MIUI and our Suite of applications that we offer on our mobile devices, for a list of these applications, please click here. Should we ask you to provide certain information by which you can be identified when using Xiaomi products and services, it will only be used in accordance with this Privacy Policy and/or our terms and conditions for users.

The Privacy Policy is designed with you in mind, and it is important that you have a comprehensive understanding of our personal information collection and usage practices, as well as full confidence that ultimately, you have control of any personal information provided to Xiaomi.

In this Privacy Policy, "personal information" means information that can be used to identify an individual, either from that information alone or from that information combined with other information Xiaomi has access about that individual. Such personal information may include your name, address, telephone number and email address.

By using Xiaomi products and services, you are deemed to have read, acknowledged and accepted all the provisions stated here in the Privacy Policy, including any changes we may make from time to time. We are committed to protecting the privacy, confidentiality and security of your personal information by complying with applicable laws, including your local data protection legislation. We are equally committed to ensuring that all our employees and agents uphold these obligations.

Ultimately, what we want is the best for all our users. Should you have any concerns with our data handling practice as summarised in this Privacy Policy, please contact our Data Protection Officer at privacy@xiaomi.com to address your specific concerns. We will be happy to address them directly.

TRUSTe Privacy Certification
Xiaomi has received TRUSTe’s Privacy Seal signifying that this Privacy Policy and our practices have been reviewed for compliance with the TRUSTe program viewable on the validation page by clicking the TRUSTe seal. The TRUSTe certification only covers information collected through our sites www.mi.com, account.xiaomi.com, en.miui.com, i.mi.com and our suite of applications that we offer on our mobile devices, for a list of applications click here.
If you have questions or concerns regarding our Privacy Policy or practices, please contact us at privacy@xiaomi.com. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact TRUSTe at https://feedback-form.truste.com/watchdog/request.

What information is collected and how do we use it?

Types of Information Collected

In order to provide our services to you, we will ask you to provide personal information that is necessary to provide those services to you. If you do not provide your personal information, we may not be able to provide you with our products or services.

We may collect the following types of information (which may or may not be personal information):

  • Information you provide to us or upload (including your contact details): we may collect any and all personal information you provide to us, like your name, mobile phone number, email address, delivery address, Mi Account details (e.g. your security related information, name, birthday, gender), order, invoicing details, materials or data you may sync through Mi Cloud or other apps (e.g. photos, contact lists), information in relation to creating an account and participating in the MIUI Forum or other Xiaomi platforms, phone numbers you insert into your contacts or to send a message, feedback, and any other information you provide us.
  • Device or SIM-related information: nformation related to your device. For example, IMEI number, IMSI number, MAC address, MIUI version, Android version, device manufacturer details and model name, network operator.
  • Information specific to you that may be assigned by us: we may collect and use information such as your Mi Account ID.
  • Location information (only for specific services/functionalities): various types of information on your location. For example, country code, city code, mobile network code, cell identity, longitude and latitude information, language settings.
  • Log information: information related to your use of certain functions, apps and websites. For example, cookies and other anonymous identifier technologies, IP addresses, temporary message history, standard system logs.
  • Other information: environmental characteristics value (ECV) (i.e. value generated from Mi Account ID, phone device ID, connected Wi-Fi ID and location value).

We may also collect other types of information which are not linked to an individual and which is anonymous. For example, the device model and system version number of the user’s Xiaomi mobile phone device may be collected when using a particular service. Such information is collected in order to improve the services we provide to you. The type and amount of information collected will depend on how you use, opt-in or participate in our products and/or services.

How the personal information is used

Personal information is collected for providing services and / or products to you, and legal compliance on our part under applicable laws. You hereby consent that we may process and disclose personal information to our affiliated companies (which are in the communications, social media, technology and cloud businesses), Third Party Service Providers (defined below) for the purposes stated in this Privacy Policy.

We may use your personal information for the following purposes:

  • Providing, processing, maintaining, improving and developing our goods and/or services to you, including after-sales and customer support and for services on your device or through our websites.
  • Communicating with you about your device, service or any general queries, such as updates, customer inquiry support, information about our events, notices.
  • Conducting marketing related activities, such as providing marketing and promotional materials and updates. For more information on marketing and promotional activities, please refer to the Direct Marketing section below.
  • Allowing you to post comments in public forums.
  • Conducting promotional activities, such as sweepstakes and Facebook events.
  • Analysing and developing statistical information on use of our products and services to better improve our products and services.
  • Storing and maintaining information about you for our business operations or legal obligations.

Here are more details on how we use your information (which may include personal information) -

  • Setting up your Mi Account. Personal information collected when creating a Mi Account on our web sites or through our mobile devices is used for creating the personal Mi Account and profile page for the user.
  • Processing your purchase orders. Information relating to e-commerce orders may be used for processing the purchase order and related after-sales services, including customer support and re-delivery. In addition, the order number is used to cross check the order with the delivery partner as well as the actual delivery of the parcel. The receipt details, including name, address, phone number and postal code are for delivery purposes. The email address is used to send parcel tracking information to the user. The list of purchased item(s) is used for printing the invoice and allowing users to see what is in the parcel.
  • Allowing you to participate in MIUI Forum. Personal information in relation to the MIUI Forum or other Xiaomi Internet platforms may be used for profile page display, interaction with other users, participating in the forum.
  • Providing Mi Cloud and other MIUI services. Information (device or SIM card-related information including IMEI number, IMSI number, phone number, device ID, device operating system, MAC Address, device type, system and performance information and location information including mobile country code, mobile network code, location area code and cell identity) is collected for activating MIUI services, e.g. Mi Cloud, call log sync, SMS sync, Find Device, for the purposes of user authentication and activation of the services.
  • Diagnosing activation failures. Location related information is used for the purpose of assessing SIM card activation failure (i.e. failure of SMS gateway and network) to identify the network operator of that service, and notify the network operator of that failure.
  • Providing other MIUI services. Other information collected for each of the MIUI services may be used for performing the functions of that service, and to facilitate the provision of that service for the benefit of the user, e.g. downloading, updating, registering or performing activities related to MIUI services. For example, personal information collected by the Theme Store may be used to provide personalised theme recommendation services based on your downloading and browsing history.
  • Finding your device: Xiaomi’s Find Device feature helps you find and secure your phone if it is lost or stolen. You can locate your phone on a map using location information provided by your phone, wipe your phone, or lock your phone. We may collect your location data directly from your mobile device, or in some situations, from cell towers or Wi-Fi hotspots.
  • Recording location information in photos. You have the ability to record your location information while taking a photo. This information will be visible within your photos folder and the location will be put into the header of your photos. If you do not wish to have your location recording while taking a photo, you may turn this off at any time within the camera settings of the device.
  • Providing messaging functions (e.g. Mi Talk, Mi Message). If you download and use Mi Talk, information collected for Mi Talk may be used for activating this service and identifying the user and message recipient. In addition, chat history is stored for the convenience of re-loading historical chats after a user has re-installed apps, or for synchronisation across devices. Information (sender’s and recipient's phone numbers and Mi Message IDs) may be used for Mi Message for activating the services and enabling the service to function, including routing of messages.
  • Providing location based services. In the course of using MIUI services, location information may also be used by us or Third Party Service Providers to serve you the correct version of the service and provide accurate details about that location for the best possible user experience, e.g. weather details, location access (as part of the Android platform). You may turn this off at any time by going into the device settings or discontinue use of that application.
  • Improving user experience. Some opt-in features, such as the User Experience Program, allow Xiaomi to analyse data about how users use the mobile phone and MIUI services, so as to improve the user experience, such as sending crash reports.
  • Allowing you to use Security Centre. Information collected may be used for security and system up-keeping functionalities in the Security Centre, such as advertising blocker, virus scan, power saver, blocklist, cleaner, etc. Some of these functionalities are operated by Third Party Service Providers. Information (which is not personal information like virus definition lists) is used for virus scan functions.
  • Providing Push Service. Mi Account ID and IMEI numbers will also be used to provide the Xiaomi push service to evaluate advertising performance and send notifications from MIUI about software updates or new product announcements, including information about sales and promotion. You may opt out of this at any time through changing your preferences under "Settings".
  • Verifying user identity. Xiaomi uses the ECV value to verify the user identity and ensure there is no log-in by hackers or unauthorised persons.
  • Collecting user feedback. The feedback you choose to provide is valuable in helping Xiaomi make improvements to our services. In order to follow up on the feedback you have chosen to provide, Xiaomi may correspond with you using the personal information that you have provided and keep records.
  • Sending notices. From time to time, we may use your personal information to send important notices, such as communications about purchases and changes to our terms, conditions, and policies.
  • Conducting promotional activities. If you enter into a sweepstake, contest, or similar promotion, e.g. via Xiaomi’s Facebook page or other social media platforms, we may use the personal information you provide to administer those programmes.

Direct Marketing

  • We may use your name, phone number, and email address, Mi Account ID and IMEI number to provide marketing materials to you relating to goods and services of Xiaomi companies and our business partners which offer network, mobile applications and cloud products and services. To provide better user experience, we may recommend above-mentioned products, services and activities based on information about your purchase history, website browsing history, birthday, age, gender, and location. We will only so use your personal data after we have obtained your consent or indication of no objection in accordance with local data protection laws, which may require separate explicit consent. You have the right to opt out of our proposed use of your personal data for direct marketing. If you no longer wish to receive certain types of email communications you may opt-out by following the unsubscribe link located at the bottom of each communication. We will not transfer your personal data to our business partners for use by our business partners in direct marketing.

Cookies and Other Technologies (only when browsing www.mi.com)

  • What information is collected and how do we use them? Technologies such as cookies, tags, and scripts are used by Xiaomi and our Third Party Service Providers. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the website and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
  • Log Files: As true of most websites, we gather certain information and store it in log files. This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We do not link this automatically collected data to other information we gather about you.
  • Advertising: We partner with our Third Party Service Providers to either display advertising on our website or to manage our advertising on other sites. Our Third Party Service Provider may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here.
  • Mobile Analytics: Within some of our mobile applications we use mobile analytics software to allow us to better understand the functionality of our Mobile Software on your phone. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where crashes occur within the application. We do not link the information we store within the analytics software to any personal information you submit within the mobile application.
  • Local Storage – HTML5/Flash: We use Local Storage Objects (LSOs) such as HTML5 or Flash to store content and preferences. Third parties with whom we partner to provide certain features on our Sites or to display advertising based upon your web browsing activity also use HTML5 or Flash cookies to collect and store information. Various browsers may offer their own management tool for removing HTML5 LSOs. To manage Flash cookies, please click here.

Who do we share your information with?

We do not sell any personal information to third parties.

We may disclose your personal information on occasion to third parties (as described below) in order to provide the products or services that you have requested.

Disclosure may be made to Third Party Service Providers and affiliated companies listed in this section below. In each case described in this section, you can be assured that Xiaomi will only share your personal information in accordance with your consent. You should know that when Xiaomi shares your personal information with a Third Party Service Provider under any circumstance described in this section, Xiaomi will contractually specify that the third party is subject to practices and obligations to comply with applicable local data protection laws. Xiaomi will contractually ensure compliance by any Third Party Service Providers with the privacy standards that apply to them in your home jurisdiction.

Sharing with our Group and Third Party Service Providers

From time to time, in order to conduct business operations smoothly in providing you with the full capabilities of our products and services, we may disclose your personal information from time to time to other Xiaomi affiliated companies (in communications, social media, technology or cloud businesses), or our third party service providers which are our mailing houses, delivery service providers, telecommunications companies, data centres, data storage facilities, customer service providers, advertising and marketing service providers. Such Third Party Service Providers would be processing your personal information on Xiaomi’s behalf or for one or more of the purposes listed above. We may share your IP address with third parties when using certain mobile applications on our device in order to provide you with some of the services you requested. If you no longer wish to allow us to share this information, please contact us at privacy@xiaomi.com.

Sharing with our Group’s ecosystem companies

Xiaomi works together with a cool group of companies, which together form the Mi Ecosystem. The Mi Ecosystem companies are independent entities, invested and incubated by Xiaomi, and are experts in their fields. Xiaomi may disclose your personal data to the Mi Ecosystem companies so as to provide you with and improve the exciting products and services (both hardware and software) from the Mi Ecosystem companies. Some of these products and services will still be under the Xiaomi brand, while others may use their own brand. The Mi Ecosystem companies may also share data with Xiaomi from time to time in relation to products and services under the Xiaomi brand to provide hardware and software services, and to create better functions and user experience. If Xiaomi is involved in a merger, acquisition or asset sale of all or a portion of our assets, you will be notified via email and/or a prominent notice on our website, of any changes in ownership, uses of your personal information, and choices you may have regarding your personal information.

Sharing with Others

Xiaomi may disclose your personal information without further consent when required under applicable law.

  • We may share anonymised information and statistics in aggregate form with third parties for business purposes, for example with advertisers on our website, we may share them trends about the general use of our services, such as the number of customers in certain demographic groups who purchased certain products or who carried out certain transactions.

  • For the avoidance of doubt, Xiaomi may collect, use or disclose your personal information without your consent if it is and only to the extent it is allowed explicitly under local data protection laws.

Security Safeguards

Xiaomi’s Security Measures

We are committed to ensuring that your personal information is secure. In order to prevent unauthorised access, disclosure or other similar risks, we have put in place reasonable physical, electronic and managerial procedures to safeguard and secure the information we collect on your mobile device and on Xiaomi websites. We will use all reasonable efforts to safeguard your personal information.

For example, when you access your Mi Account, you can choose to use our two-step verification process for better security. When you send or receive data from your Xiaomi device to our servers, we make sure they are encrypted using Secure Sockets Layer ("SSL") and other algorithms.

All your personal information is stored on secure servers that are protected in controlled facilities. We classify your data based on importance and sensitivity, and ensure that your personal information has the highest security level. We make sure that our employees and Third Party Service Providers who access the information to help provide you with our products and services are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet such obligations. We have special access controls for cloud based data storage as well. All in all, we regularly review our information collection, storage and processing practices, including physical security measures, to guard against any unauthorised access and use.

We will take all practicable steps to safeguard your personal information. However, you should be aware that the use of the Internet is not entirely secure, and for this reason we cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the Internet.

What you can do!

  • You can play your part in safeguarding your personal information by not disclosing your login password or account information to anybody unless such person is duly authorised by you. Whenever you log in as a Mi Account user on Xiaomi websites, particularly on somebody else's computer or on public Internet terminals, you should always log out at the end of your session.

  • Xiaomi cannot be held responsible for lapses in security caused by third party accesses to your personal information as a result of your failure to keep your personal information private. Notwithstanding the foregoing, you must notify us immediately if there is any unauthorised use of your account by any other Internet user or any other breach of security.

  • Your assistance will help us protect the privacy of your personal information.

Retention Policy

Personal information will be held for as long as it is necessary to fulfil the purpose for which it was collected, or as required or permitted by applicable laws. We shall cease to retain personal information, or remove the means by which the personal information can be associated with particular individuals, as soon as it is reasonable to assume that the purpose for which that personal information was collected is no longer being served by retention of the personal information.

Accessing other Features on your Device

Our applications may need access to certain features on your device such as enabling emails to contacts, SMS storage and Wi-Fi network status, as well as other features. This information is used to allow the applications to run on your device and allow you to interact with the applications. At any time you may revoke your permissions by turning these off at the device level or contacting us at privacy@xiaomi.com

You have control over your information!

Controlling settings

Xiaomi recognises that privacy concerns differ from person to person. Therefore, we provide examples of ways Xiaomi makes available for you to choose to restrict the collection, use, disclosure or processing of your personal information and control your privacy settings:

  • Toggle on/off for the User Experience Program and Location Access functions;
  • Log in and out of the Mi Account;
  • Toggle on/off for the Mi Cloud sync functions
  • Delete any information stored on Mi Cloud through www.mi.com/micloud; and
  • Toggle on/off for other services and functionalities which deal with sensitive or personal information.

You may obtain more details in relation to your device’s security status in the MIUI Security Centre as well.

If you have previously agreed to us using your personal information for the abovementioned purposes, you may change your mind at any time by writing or emailing us at privacy@xiaomi.com.

Access, Updating or Correcting Your Personal Information

  • You have the right to request access to and/or correction of any other personal information that we hold about you. When you update your personal information, you will be asked to verify your identity before we proceed with your request. Once we obtain sufficient information to accommodate your request for access to or correction of your personal information, we shall proceed to respond to your request within any timeframe set out under your applicable data protection laws.
  • We normally provide such services for free but reserve the right to charge a reasonable fee for your data access request.
  • If you would like to request access to your personal data held by us or if you believe any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the email address below. Email: privacy@xiaomi.com.
  • For details relating to the personal information in your Mi Account, you may also access and change them at http://account.mi.com or by logging into your account on your device.
  • You may withdraw your consent for the collection, use and/or disclosure of your personal information in our possession or control by submitting a request. This may be done by accessing your Mi Account management centre at account.xiaomi.com/pass/del. We will process your request within a reasonable time from when the request was made, and thereafter not collect, use and/or disclose your personal information as per your request.
  • Please recognise that your withdrawal of consent could result in certain legal consequences. Depending on the extent of your withdrawal of consent for us to process your personal information, it may mean that you will not be able to enjoy Xiaomi’s products and services.

Transfer of personal information outside of your jurisdiction

To the extent that we may need to transfer personal information outside of your jurisdiction, whether to our affiliated companies (which are in the communications, social media, technology and cloud businesses) or Third Party Service Providers, we shall do so in accordance with the applicable laws. In particular, we will ensure that all transfers will be in accordance with requirements under your applicable local data protection laws by putting in place appropriate safeguards.

Xiaomi may use overseas facilities operated and controlled by Xiaomi to process or back up your personal information. Currently, Xiaomi has data centres in Beijing, United States and Singapore. These overseas jurisdictions may or may not have in place data protection laws which are substantially similar to that in your home jurisdiction. We may transfer to and store your personal information at our overseas facilities. However, this does not change any of our commitments to safeguard your personal information in accordance with this Privacy Policy.

Miscellaneous

Minors

  • We consider it the responsibility of parents to monitor their children’s use of our products and services. Nevertheless, it is our policy not to require personal information from minors or offer to send any promotional materials to persons in that category.
  • Xiaomi does not seek or intend to seek to receive any personal information from minors. Should a parent or guardian have reasons to believe that a minor has provided Xiaomi with personal information without their prior consent, please contact us to ensure that the personal information is removed and the minor unsubscribes from any of the applicable Xiaomi services.

Order of Precedence

If you have agreed to our applicable User Agreements, in the event of inconsistency between such User Agreements and this Privacy Policy, such User Agreements shall prevail.

Updates To The Privacy Policy

We keep our Privacy Policy under regular review and may update this privacy policy to reflect changes to our information practices. If we make material changes to our Privacy Policy, we will notify you by email (sent to the e-mail address specified in your account) or post the changes on all the Xiaomi websites or through our mobile devices, so that you may be aware of the information we collect and how we use it. Such changes to our Privacy Policy shall apply from the effective date as set out in the notice or on the website. We encourage you to periodically review this page for the latest information on our privacy practices. Your continued use of products and services on the websites, mobile phones and/or any other device will be taken as acceptance of the updated Privacy Policy. We will seek your fresh consent before we collect more personal information from you or when we wish to use or disclose your personal information for new purposes.

Do I have to agree to any third party terms and conditions?

Our Privacy Policy does not apply to products and services offered by a third party. Xiaomi products and services may include third parties’ products, services and links to third parties’ websites. When you use such products or services, they may collect your information too. For this reason, we strongly suggest that you read the third party’s privacy policy as you have taken time to read ours. We are not responsible for and cannot control how third parties use personal information which they collect from you. Our Privacy Policy does not apply to other sites linked from our services.

Here are third party terms and privacy policies that apply when you use these specific products:

Social Media (Features) and Widgets

Our websites include social media features, such as the Facebook Like button and Widgets, such as the Share this button or interactive mini-programs that run on our site. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social media features and Widgets are either hosted by a third party or hosted directly on our websites. Your interactions with these Features are governed by the privacy policy of the company providing it.

Single Sign-On

Depending on your jurisdiction, you may be able to log in to our website using sign-on services such as Facebook Connect or an Open ID provider. These services will authenticate your identity, provide you the option to share certain personal information (such as your name and email address) with us, and to pre-populate our sign up form. Services like Facebook Connect give you the option to post information about your activities on this website to your profile page to share with others within your network.

Contact Us

If you have any comments or questions about this Privacy Policy or any questions relating to Xiaomi’s collection, use or disclosure of your personal information, please contact our Data Protection Officer at the address below referencing "Privacy Policy":

Xiaomi Singapore Pte. Ltd.
20 Cross Street, China Court #02-12
Singapore 048422
Email: privacy@xiaomi.com

Thank you for taking the time to understand our Privacy Policy!

私隱政策

更新!

我們的私隱政策於 2016年5月6日 更新。我們已經徹底地更新本私隱政策。 自本日起,本私隱政策將提供有關我們為所有小米產品和服務管理您的個人資料所涉及的私隱政策的詳細資料,除非另有私隱政策適用於特定的小米產品和服務。

請您花一些時間來熟悉我們的私隱政策。如有疑問,請與我們聯絡。


我們對您的承諾

本私隱政策列載了小米公司和其在小米集團內的聯屬公司( “小米”、“我們”或“我們的”)如何收集、使用、披露、處理和保護任何當您使用位於www.mi.com、en.miui.com、 account.xiaomi.com、MIUI的我們的產品和服務時和在我們的流動裝置上提供的應用套件時提供給我們的資料。請按此參閱該等應用程式之列表。如果在您使用小米的產品和服務時我們要求您提供某些資料(而通過該些資料可以識別您的身份),該些資料只會按照本私隱政策及/或我們的用戶協議而被使用。

本私隱政策的設計以您為本,並且重要的是您能全面地理解我們的個人資料收集和使用政策和您能具備十足的信心您擁有您所提供給小米的任何個人資料的最終控制權。

在本私隱政策中, “個人資料”是指可用於識別個人的資料,不論是單獨從該資料或從該資料和小米可查閱的其它資料合拼後進行上述的個人識別。 這些個人資料可能包括您的姓名、地址、電話號碼和電郵地址。

透過使用小米的產品和服務,您將被視為已閱讀、承認和接受所有本私隱政策的條文,包括我們可能不時作出的修訂。我們承諾遵守適用的法律,包括您的本地私隱保障法例,以保障您的個人資料的私隱、保密性及安全。我們同樣承諾確保我們所有僱員和代理堅守這些責任。

我們的最終目標是為我們的所有用戶提供最好的產品和服務。 如果您對在本私隱政策所概括的我們的資料處理手法有任何疑問,請與我們的保障資料主任聯絡(privacy@xiaomi.com),以解決您的具體疑問。 我們很高興能直接回應您的問題。

TRUSTe Privacy Certification
小米已獲得 TRUSTe 的「隱私標誌」(Privacy Seal),表明本隱私權政策及我們的實務經審查符合TRUSTe 計劃。此計劃可透過點擊 TRUSTe 標誌在驗證頁面查看該計劃。TRUSTe 認證僅適用於我們透過 www.mi.com、account.xiaomi.com、en.miui.com、i.mi.com 網站以及透過行動裝置提供的應用程式套件收集的資訊;關於這些應用程式列表,請點擊這裡
如果您對我們的隱私權政策或實務有任何疑問或顧慮,請發送電子郵件至 privacy@xiaomi.com 聯繫我們。如果您有未解決的隱私問題、或我們未能圓滿解答的資料使用問題,請使用以下網址與 TRUSTe 聯絡:https://feedback-form.truste.com/watchdog/request

我們收集甚麼資料和如何使用資料?

所收集資料的種類

為向您提供我們的服務,我們會要求您提供為提供該些服務所需的個人資料。 如果您不提供您的個人資料,我們可能無法為您提供我們的產品或服務。

我們可能會收集以下各種資料(而該些資料可能或可能不是個人資料):

  • 您向我們提供或上傳的資料 (包括您的聯絡資料):我們可能收集任何和所有您向我們提供的個人資料,例如您的姓名、流動電話號碼、電郵地址、收貨地址、小米帳號的資料(例如您的保安相關的資料、姓名、出生日期和性別)、訂單、付款相關的資料、小米雲或其他應用程式的同步材料或資料(例如相片、聯絡清單)、與建立帳號並參與MIUI論壇或其他小米平台有關的資料、您所輸入聯絡清單的電話號碼、您為發送訊息而輸入的電話號碼、回應和您提供給我們的任何其他資料。
  • 裝置和SIM有關的資料:關於您的裝置的資料。 例如, 行動裝置唯一識別碼、行動使用者識別號碼、網絡卡實體位址、MIUI版本、Android版本、裝置製造商資料和型號名稱、網絡營運商。
  • 由我們分配予您的特定資料:我們可能會收集和使用如您的小米帳號ID等資料。
  • 位置資料 (只適用於特定的服務/功能):各類的位置資料。 例如,國家代碼、城市區號、流動網路代碼、裝置識別資料、經度和緯度資料和語言設置。
  • 日誌資訊:與您使用某些功能、應用程式和網站有關的資料。 例如, cookies和其他匿名標識技術、 IP位址、臨時訊息歷史記錄、標準系統日誌。
  • 其他資料:環境特性值( ECV ) (即由小米帳號ID 、電話裝置識別號碼、連接無線網絡ID和位置值所產生的資料) 。

我們可能會收集其他種類的不與個人聯結和匿名的資料。 例如,在使用某特定服務時,可能會收集用户的小米流動電話裝置的型號和系統版本號碼。 收集該些資料是為了提升我們向您提供的服務。 您如何使用、選擇加入或參與我們的產品及/或服務,將決定所收集的個人和非個人資料的種類和數量。

如何使用個人資料

收集個人資料,是為了向您提供服務及/或產品和遵守適用於我們的法例。 您在此同意,我們可以為本私隱政策所聲明的目的處理和披露個人資料給我們的聯屬公司(即經營通訊、社交媒體、科技和雲端業務的公司)和第三方服務供應商(定義見下文)。

我們可能使用您的個人資料作以下用途:

  • 向您提供、處理、維持、改善和開發我們的產品及/或服務,包括售後和客戶支援和有關您的裝置上或透過我們網站獲得的服務。
  • 就以下各項和您聯絡:您的裝置、服務或任何一般的查詢,例如更新資料、客戶查詢支援、關於我們的活動的資料和通知。
  • 舉辦促銷有關的活動,例如提供促銷和宣傳資料和更新資料。有關促銷和推廣活動的詳情,請參閱以下的直接促銷部分。
  • 讓您在公開論壇發表意見。
  • 舉辦推廣活動,例如抽獎和Facebook活動。
  • 分析並開發有關使用我們的產品和服務的統計資料,以便進一步改善我們的產品和服務。
  • 為我們的業務運作或法律義務存儲和備存的、有關您的資料。

以下是關於我們如何使用您的資料(可能包括個人資料)的詳情:

  • 建立您的小米帳號。在我們的網站或透過我們的流動裝置建立小米帳號時所收集的個人資料會被用於建立用户的個人小米小米賬號和個人資料頁面。
  • 處理您的購買訂單。有關電子商務訂單的資料可能用於處理採購訂單和有關的售後服務,包括客戶支援和重新送貨。此外,訂單號是用來與送貨合作夥伴復查訂單和包裹的實際送貨情況。收據資料,包括姓名、地址、電話號碼和郵編是用於送貨目的。電郵地址是用來發送包裹跟蹤資料給用戶。採購項目的列表用於打印收據,並讓用戶看到包裹的內容。
  • 讓您参與MIUI 論壇。有關MIUI論壇或其他小米互聯網平台的個人資料可能被用於個人資料頁面顯示、與其他用戶互動、參與論壇。
  • 提供小米雲和其他MIUI服務。各種資料(裝置或SIM卡相關的資料,例如行動裝置唯一識別碼、行動用戶識別號碼、電話號碼、裝置識别號碼、裝置運作系統、網絡卡實體位址、裝置類型、系統和性能資料和位置資料包括流動國家代碼、流動網絡號碼、位置區域碼和裝置識別資料)被收集用於啟動MIUI服務,例如小米雲、通話記錄同步服務、短訊同步服務、查找手機,用作用戶認證和啟動服務。
  • 診斷啟動失敗的情況:位置相關的資料被用於評估SIM卡啟動失敗的情況(即短訊網關和網絡的失敗),以確定有關服務的網絡營運商,並通知網絡營運商該故障。
  • 提供其他MIUI服務。為每一項MIUI服務所收集的其他資料,可能會被用於提供該服務和協助為用戶提供該服務,例如,下載、更新、註冊或執行與MIUI服務有關的活動。例如,主題風格收集的個人資料可能用於提供基於您的下載和瀏覽歷史題材的個性化推薦服務。
  • 查找您的手機:如果您的手機丟失或被盜,小米的查找手機功能可以幫助您查找和保護您的手機。您可以使用您的手機所提供的位置資料在地圖上找到您的手機的位置、擦除手機資料、或者鎖定您的手機。我們可能直接從您的流動裝置(或者在某些情況下,從信號塔或Wi - Fi熱點)收集您的位置資料。
  • 記錄在照片中的位置資料:你可以在拍照時記錄您的位置資料。該些資料將可以在你的照片文件夾中看到,並且位置資料將被加入於您的照片的標題。如果您不希望在拍攝照片時記錄位置資料,您可以隨時在裝置的相機設定關閉這項功能。
  • 提供訊息功能(例如米聊,米信)。若您下載和使用米聊,為米聊所收集的資料可能會用於啟動該服務和識別用戶和訊息接收者。此外,保存聊天記錄是為了在用戶重新安裝應用程式或跨裝置同步後,方便重新加載聊天記錄。資料(訊息發送和接收者的電話號碼和米信ID )可能用於米信用於啟動服務和使服務發揮功能,包括路由訊息。
  • 提供以位置為本的服务。在使用MIUI服務的過程中,爲向您提供最佳用户體驗,我們或第三方服務供應商在需要時可能會使用位置資料,向您傳送正確版本的服務和提供關於該位置的準確資料,例如,天氣信息、位置查閱(作為Android平台的一部分)。您可以隨時進入裝置的設定關閉或終止使用該服務 。
  • 提昇用戶體驗。一些自選功能,例如用戶體驗計劃,允許小米分析關於用戶如何使用流動電話和MIUI服務的資料,從而提升用戶體驗,例如發送相沖報告。
  • 讓您使用安全中心。收集的資料可能用於保持安全中心的安全和系統維持功能,例如廣告攔截、病毒掃描、節約電能、騷擾攔截、垃圾清理等。其中該些功能是由第三方服務供應商操作 。資料(非個人資料如病毒定義列表)會用於病毒掃描功能。
  • 提供推送服务。小米帳號ID和行動裝置唯一識別碼會被用於提供小米推送服務,以評估廣告表現和由MIUI發送關於軟件更新或新產品的通知,包括折扣和宣傳資料。您可以隨時更改“設定”的喜好退出服務。
  • 核證用戶身份。小米使用環境特性值( ECV ) 核證用戶身份和保證黑客和非授權人士不能登入.
  • 收集用戶回應。您選擇提供的寶貴回應,能幫助小米提升我們的服務。為了跟進您選擇提供的回應,小米可能使用您所提供的個人資料與您聯絡並且保存記錄。
  • 發送通知。我們可能不時會使用您的個人資料發送重要通知,例如關於採購、我們的條款和政策的修改的通訊。
  • 舉辦推廣活動。如果您參加抽獎、比賽或類似的推廣活動,例如通過小米的Facebook頁面或其他社交媒體平台,我們可能會使用您提供的個人資料管理這些活動。

直接促销

我們可能使用您的姓名、電話號碼、電郵地址、小米帳號ID和行動裝置唯一識別碼,以向您提供促銷資料。該些促銷資料將有關於小米公司和我們的商業夥伴(即提供網絡、流動應用程式和雲端產品和服務的公司)的產品和服務。為進一步提升用戶體驗,我們可能基於您的採購歷史、網頁瀏覽歷史、出生日期、年齡、性别和位置資料向您推廣上述產品、服務和活動。根據當地資料保護法例,可能需要另外取得您的明確同意。我們在獲得您的同意或表示不反對之後方會如此使用您的個人資料作直銷用途。如果您不希望收到某些類型的電郵訊息,您可以根據位於每封通訊下方所載的退訂連結選擇退訂訊息。我們不會提供您的個人資料給我們的商業夥伴給它們用作直銷用途。

Cookies 和其他技術(僅在瀏覽 www.mi.com 時)

  • 收集哪些資料及我們如何使用它? 小米和第三方服務供應商使用各種技術,例如Cookies、標籤和編程腳本資料。這些技術被用於分析趨勢、管理網站、跟蹤用戶在網站的動作、並收集有關我們用戶群整體的人口統計信息。我們可能會收到這些公司使用科技(基於個人或整體資料)的報告。
  • 日誌檔案:正如大多數網站一樣,我們收集某些資料並存儲在日誌檔案中。這些資料可能包括網際協議地址、瀏覽器類型、互聯網服務提供商 ,參考/退出頁面、操作系統、日期/時間標記、和/或點擊流資料。我們不會把這些自動收集資料鏈接到我們收集有關您的其他資料。
  • 廣告:我們與第三方服務供應商合作,以在我們的網站展示廣告或管理其他網站上我們的廣告。我們的第三方服務供應商可能會使用的技術,如cookies來收集有關的您在本網站和其他網站的活動的資料,以便根據您的瀏覽活動和興趣向您提供廣告。如果您不希望收到該些資料或根據用戶興趣的廣告,您可以選擇退出,請點擊此處
  • 流動分析:在我們某些流動應用程式中,我們使用流動分析軟件幫助更好的了解我們的流動軟件在您手機上的運作情況。該軟件可能記錄一些資料,例如您使用該應用程式的頻率、在應用程式裏發生的事件、聚合使用、表現數據以及應用程式裏發生的相沖現象。我們不會將儲存在分析軟件裡的資料連結到您在流動應用裡提交的任何個人資料。
  • 地區存儲 - HTML 5 / Flash:我們使用地區存儲對象(LSOs)如HTML 5或Flash來存儲內容和喜好。與我們伙伴的、在我們的網站上提供某些功能或基於您的網絡瀏覽活動來展示廣告的第三方也會使用HTML5或Flash cookies來收集和儲存資料。不同的瀏覽器可能會提供管理工具以移除HTML 5地區存儲對象。請按此管理Flash cookies

我們會與誰分享您的資料?

我們不會向第三方出售任何個人資料。

我們可能有時會向第三方(如下所述)披露您的個人資料,以提供在本節下述的您所要求的產品或服務。

資料可能會被披露給本節中下述的第三方服務供應商和聯屬公司。在本節中描述每一種情況下,您可以放心,小米只會按照您的同意而分享您的個人資料。您當知道,當小米在本節所述任何情況下向第三方服務供應商分享您的個人資料,小米將確保第三方受限於和需要遵守當地適用的資料保障法例。小米將以合約方式確保任何第三方服務供應商遵守適用於您的管轄地區的私隱標準。

與我們的集團和第三方服務供應商分享資料

為了業務營運的順暢和向您提供我們的產品和服務的全部功能,我們可能不時會披露您的個人資料給其他小米的聯屬公司(即營運通信、社交媒體、科技或雲端業務的公司),或我們的第三方服務供應商,即我們的送件公司、送貨服務提供商、電信公司、數據中心、數據存儲設備、客戶服務供應商、廣告和促銷服務供應商(統稱為“第三方服務供應商”) 。該些第三方服務供應商將代表小米或為以上列出的一個或多個目的處理您的個人資料。當在我們的裝置上使用某些流動應用程式時,我們可能與第三方分享您的IP位址,以向您提供您所要求的服務。如果您不再希望讓我們分享該些資料,請與我們聯絡:privacy@xiaomi.com

與我們的集團的生態鏈公司分享資料

小米與一團隊具有實力的公司合作,這些公司組成小米生態鏈。小米生態鏈的公司為獨立個體、由小米投資和培養、並且均為各自領域的專家。小米可能會將您的個人資料披露給小米生態鏈的公司以便向您提供並且提升小米生態鏈公司的現有產品和服務(硬件和軟件)。部分產品和服務仍將冠以小米品牌,其他可能使用其自己的品牌。小米生態鏈的公司也可能不時與小米分享有關小米品牌下的產品和服務的數據以提供硬件和軟件服務並創造更好的功能及用戶體驗。如果小米面臨併購或其全部或部分資產將被出售,您將會透過電郵或在我們網頁上的通告獲告知有關所有權、您的個人資料使用和您可能擁有的對您的個人資料選擇權的改動。information.

與其他人士分享資料

若適用法例允許或要求,小米可能不用您進一步的同意披露您的個人資料。

不需要同意的資料

  • 我們可能會為業務目的與第三方分享整體性的匿名信息和統計資料,例如分享給我們網站的廣告商,或我們可能會告知我們的業務合作夥伴有關一般使用我們的服務的趨勢,例如某些特定受眾群體的中購買某些產品或進行了某些交易的的客戶人數。

  • 為避免疑義,在未取得您同意的情況下小米可能依據當地資料保障法例所明確允許的程度收集、使用和披露您的個人資料。

保安措施

小米的保安措施

我們承諾確保您的個人資料的安全。為了防止未經授權的查閱、披露或其他類似的風險,我們已制定合理的實體、電子和管理程序,以保護和保障我們從您的流動裝置和小米網站上收集的資料。我們將採取所有合理努力,以保護您的個人資料。

例如,當您查閱您的小米帳號,您可以選擇使用我們的兩步驗證過程以獲得更佳的保安效果。當您從您的小米裝置發送數據到我們的伺服器或從我們的伺服器接收數據時,我們確保使用安全套接字層( “SSL”)和其他程式加密資料。

您的所有個人資料皆存儲在受控制設施所保護的、安全的伺服器。我們根據重要性和敏感性對您的資料進行分類,並確保您的個人資料具有最高安全級別。我們確保為協助向您提供我們的產品和服務而能查閱資料的我們的員工和第三方服務供應商,都受限於嚴格的保密協議責任,並且如果他們未能履行該些義務可能受到紀律處分或其合約將被終止。我們對雲端存儲採取特殊的查閱控制。總括而言,我們會定期檢討我們的資料收集、存儲和處理方法,包括實體保安全措施,以防止任何未經授權的查閱和使用。

我們將採取所有切實可行的步驟,以保護您的個人資料。但是,您應該知道,使用互聯網並非完全是安全的。因此,我們不能保證通過互聯網從您或透過您移轉的任何個人資料的安全性和完整性。

您能做什麼!

  • 您可以幫助保護您的個人資料,您可以不披露您的登錄密碼或帳號資料給任何人士,除非該些人士獲您的正式授權。每當您在小米網站登陸成為小米帳號用戶時,特別是在別人的電腦上或公共互聯網終端上,您應該在您使用完畢后登出帳號。

  • 若因您未能保密您的個人資料而導致第三方查閱您的個人資料,小米概不負責。儘管有上述規定,如果有任何其他互聯網用戶未經授權使用您的帳號或任何其他違反保安措施的事件,您必須立即通知我們。

  • 您的協助將有助於我們保護您的個人資料的私隱。

保留政策

個人資料將被保留直至該資料已不再為收集該資料的目的而有需要,或根據適用法例所許可的目的而保留。若可以合理地認爲該資料已不再為收集資料的目的而屬有需要,我們將停止保留個人資料,或刪除該個人資料與個人的聯系。

查用您的裝置上的其他功能

我們的應用程式可能需要查用您的裝置上的某些功能,如啟用向聯繫人發送電子郵件、短信存儲和Wi - Fi無線網絡狀態,以及其他功能。這些資料用以允許應用程式在您的裝置上運作,並允許您與應用程式進行互動。您可以隨時在裝置層面將該些功能關閉或聯繫我們(privacy@xiaomi.com),以撤銷授權。

您可以控制您的資料!

控制設定

小米認識到對私隱的關注,因人而異。因此,我們提供例子說明小米讓您選擇限制您的個人資料的收集、使用、披露或處理和控制您的私隱設置的方法:

  • 打開/關閉用戶體驗計劃和地點訪問功能;
  • 登錄和登出小米帳號;
  • 打開/關閉小米雲同步功能;
  • 刪除儲存在小米雲 www.mi.com/micloud的任何資料;和
  • 打開/關閉其他服務和功能,其中涉及處理敏感資料或個人資料。

您可就在MIUI安全中心設備的安全狀態,獲得更多的詳細資料。

如果您已經同意讓我們為上述目的使用您的個人資料,但您想改變主意,您可以在任何時候通過書面方式或發電郵到 privacy@xiaomi.com 聯絡我們。

查閱、更新或更正您的個人資料

  • 您有權要求查閱和/或改正我們所持有關於您的任何其他個人資料。當您更新您的個人資料,在我們處理您的要求之前您會被要求驗證您的身份。一旦我們獲得足夠資料以處理您查閱和/或改正的要求,我們將在您的適用資料保障法例下的時限内回應您的要求。
  • 我們通常免費提供上述服務,但保留收取合理費用以處理您的查閱要求。
  • 如果您希望要求查閱我們所持有您的個人資料或認為任何我們所持有的資料不正確或不完整,請盡快寫信或發送電郵給我們。電子郵件:privacy@xiaomi.com
  • 有關您的小米帳號的個人資料的詳細資料,您還可以在 http://account.mi.com 或在您的裝置上登錄您的帳號作出修改

撤回同意

  • 您可以提交要求,撤回對我們管有或控制的您的個人資料有關的收集、使用和/或披露的同意。您可以通過查閱您的小米帳號管理中心操作該撤回,地址是 account.xiaomi.com/pass/del。我們會在您作出要求後的合理時間內處理您的要求,並在此後按照您的要求不會收集、使用和/或披露您的個人資料。
  • 若您撤回同意,可能會導致一定的法律後果。視乎您撤回同意我們處理您的個人資料的程度,這可能意味著您將不能享受小米的產品和服務。

移轉您的資料到您的司法區以外的地方

若我們需要將您的個人資料移轉送到您的司法區以外,不論移轉給我們的聯屬公司(即在通訊、社交媒體和雲端業務的公司)或第三方服務供應商,我們將依照可適用的法例移轉資料。特別是,我們將通過使用適當的保障措施以確保所有資料移轉將按照適用您的當地資料保障法例的要求。

小米可能使用由小米操作和控制的海外設施處理或備份您的個人資料。目前,小米在北京、美國和新加坡設立數據中心。這些海外司法區可能會或可能不會具備和您的司法區類似的資料保障法律。我們可能轉移轉您的個人資料到我們的海外設施存儲。然而,這並沒有影響我們按照本私隱政策保護您的個人資料的任何承諾。

其他

未成年人

  • 我們認為父母有責任指導他們的孩子使用我們的產品和服務。然而,我們的政策是不要求未成年人提供個人資料或向該類別人士發送宣傳資料。
  • 小米不要求或不打算要求接收來自未成年人的任何個人資料。如果父母或監護人有理由相信有未成年人未經其事先同意向小米提供個人資料,請與我們聯絡,以確保該個人資料將被刪除,並且未成年人取消訂閱任何適用的小米服務。

優先順序

如果您同意我們適用的用戶協議,並且若該用戶協議和本私隱政策出現不一致的情況,應以該用戶協議為準。

管辖法

我們不陳述或保證本私隱政策符合任何司法管轄區的私隱法,因此您不應解讀本隱私政策為給予該陳述或保證。

本私隱政策的修訂

我們定期審查我們的私隱政策。 如果我們對私隱政策進行重大修改,我們將張貼有關修改在所有的小米網站或透過流動裝置或以電郵方式通知您(該電郵將會發到您的帳號所指定的電郵地址),以使您可以知道我們收集的資料和我們如何使用該些資料。該些對私隱政策的修改將於我們將於通告或在網站公告的日期起生效。我們鼓勵您定期查看此網頁上我們有關對私隱處理的最新消息。若您繼續使用網站的產品和服務、流動電話及/或任何其他裝置,您將被視為接受更新的私隱政策。 在我們向您收集更多的個人資料,或者當我們希望使用或披露您的個人資訊作新目的之前,我們將重新尋求您的同意。

您是否需要同意任何第三方的條款和條件?

我們的私隱政策並不適用於由第三方提供的產品和服務。小米產品和服務可能包括第三方的產品、服務和連接到第三方的網站。當您使用該些產品或服務,他們也可能會收集您的資料。因此,我們強烈建議您閱讀第三方的私隱政策,正如您已花時間閱讀我們的私隱政策。我們不負責並且無法控制第三方如何使用他們向您收集的個人資料。我們的私隱政策並不適用於與我們的服務有聯繫的其他網站。

以下是當您使用某些特定的產品時適用的第三方條款和私隱政策:

社交媒體(功能)和組件

我們的網站包括社交媒體功能,例如Facebook的讚好按鈕和組件小部件,例如共享此按鈕或在我們的網站上運行的交互式微型程序。這些功能可能會收集您的IP地址、您在我們的網站所訪問的頁面,並可以設置一個cookie來啟用該功能才能正常工作。社交媒體的功能和組件是由第三方管理或在我們的網站上主辦。您與這些功能的互動,由提供該功能的公司的私隱政策管轄。

單點登錄

視乎您的司法管轄區,您可能可以使用一些登錄服務(例如Facebook連結或OpenID) 進入我們的網站。這些服務將會驗証您的身份,提供選項讓您分享某些個人資料(例如您的姓名和電郵地址)和預填我們的注册表格。某些服務如Facebook連結將提供選項讓您在個人頁面上與您的網絡好友分享和發佈您在本網站的活動資料。

聯絡我們

如果您有任何意見或對本私隱政策或對小米收集、使用或披露您的個人資料有任何疑問,請透過以下地址並引用“隱私政策” 與我們的保障資料主任聯絡:

Xiaomi Singapore Pte. Ltd.
20 Cross Street, China Court #02-12
Singapore 048422
privacy@xiaomi.com

謝謝您抽空了解我們的私隱政策!